Richer Sounds - Exeter Bewertungen 2'954

TrustScore 5 von 5

4.9

89-91 Sidwell Street, EX4 6PH Exeter, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 89-91 Sidwell Street, EX4 6PH, Exeter, Vereinigtes Königreich

  • 0333 900 0061

4.9

Hervorragend

TrustScore 5 von 5

2954 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great Place

Guy who helped me made the process easy and clear
Resolved a minor issue with efficiency
Would highly recommend

7. Januar 2026
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Buying tv

Very helpful friendly staff
Excellent service

6. Januar 2026
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Perfect viewing experience

To be able to view a good selection of OLED tvs showing normal television program's side by side and not a uhd 4k video on a loop. Top notch knowledge and information from staff and no high pressure selling and of course a great price with a good warranty back by themselves

5. Januar 2026
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

The speed of service and next day…

The speed of service and next day delivery of two packages withing 24 hours was astonishing. A hiccup of my own making in setting up the equipment was all that marred the unpacking but eventually all went well and very first use proved successful. Cannot fault Richer Sounds' service and afterservice from an email request I queried when I wrongly thought some parts may have been 'missing'! Well done!!!

5. Januar 2026
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

The shop manager helped me load up as…

The shop manager helped me load up as he could see I wasn't feeling well during my visit. He was a staff member down and was rushed off his feet but still very polite and helpful. Thank you! Purchase an LG TV, wall bracket, and a Pro-ject turntable.

5. Januar 2026
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Excellent and knowledgeable service

Excellent and knowledgeable service. Staff are friendly and take their time with you. After sales service is also excellent

3. Januar 2026
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Went old school and phoned up richer…

Went old school and phoned up richer sounds. Sorry forgot who I spoke with but helped me purchase a new TV and wall mounting bracket with ease.
Great service and great TV. Not my first time using richer sounds and certainly won't be the last.

3. Januar 2026
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Great experience

They offer an experience which is becoming rarer in the UK. The ability to speak to someone who is knowledgeable and able to negotiate and offer solutions without being hindered by their own company rules.

2. Januar 2026
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Ben Was very helpful

Ben Was very helpful, and even carried my new speakers to my car

27. Dezember 2025
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Popped in for advice about headphones

Popped in for advice about headphones, then acted on it.
Very pleased with the recommended headphones and the service from the Exeter branch in advising then helping me to buy them.
A happy ( returning ) customer!

29. November 2025
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

They know their stuff

We bought a turntable, amp, speakers, CD player and TV and found the staff at Exeter to be so helpful and knowledgeable. Steve could answer any questions and we went along with his recommendations based on our budget. Highly recommend and unlike at some shops, they know what they're talking about.

30. Dezember 2025
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Was served by Mark in the Exeter store…

Was served by Mark in the Exeter store who cold not have been more helpful. Gave loads of advice and did not pressure sell. As a result purchased a television and a soundbar. This is my third purchase from this store and would certainly use them again.

9. Januar 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Really good service

Good value, and really helpful with a couple of questions. Quick response and product delivered the following day with Dpd which is reliable where I live. Happy with bew hi fi separates

31. Dezember 2025
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

New TV

Amazing service from Steve. Went in to buy a new TV. He dis lots of research for the TV that Irequired. I got the measurements wrong. Went back he found a TV with better spec. Delivered the next day. Brilliant TV. Thank you Steve

30. Dezember 2025
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 3 von 5 Sternen

I opted to do click and collect

I opted to do click and collect. The guys in the shop were great but overall it took 4 working days to arrive. Way outside your SLA. It made me wonder about the point of having a shop that carries no stock. In my case I would have been much better having it delivered directly.

23. Dezember 2025
Richer Sounds - Exeter-Logo

Antwort von Richer Sounds - Exeter

Dear Mr Harvie,

I'm so sorry to read that there was a delay on your click and collect order, which should have been ready the next working day for collection. We class Monday to Friday as working days for such orders, explained in the checkout.

From investigation there was an internal error on our system which delayed the order by a day but because it was then the weekend, this meant 4 calendar says until the item was available.

Please accept my sincere apologies for what happened, we have since dealt with the issue and will make sure we review the systems to prevent this reoccurring. In the meantime, our customer service team will contact you directly to resolve the matter to your satisfaction..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Top notch service.

Steve at this branch was excellent. He price-matched the product I wanted without quibble. The product arrived promptly. Great service

30. Dezember 2025
Bewertet mit 5 von 5 Sternen

I bought a TV and decided to add…

I bought a TV and decided to add surround sound to the system. I called and and spoke to a gentleman named Steve at the Exeter office. He absolutely went above and beyond, finding me the perfect setup and looked through the best deals for me and made a great saving against every other retailer.
Richer Sounds customer for life.

29. Dezember 2025

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr