I could not work out how to access the 10% Spring discount. The place to enter the code did not appear to me anywhere. therefore, I spent $300 in one transaction and $100 in another without the $40 di... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was super surprised at how helpful the customer service email responses were when we had to change a booking. Nothing was too much trouble and their instructions were really easy to understand. You... Mehr ansehen
Unternehmen hat geantwortet
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and pu... Mehr ansehen
Unternehmen hat geantwortet
Had no trouble doing my booking online had great time on the cruise lunch was lovely & fresh crew & captain very friendly great price even got a discount highly recommended
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- auch in
- Anbieter von Werbegeschenken
- Ballonfahrtenanbieter
- Reiseveranstalter
- Stadtrundfahrtenveranstalter
Vom Unternehmen geschrieben
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Vom Unternehmen geschrieben
Kontaktinformationen
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australien
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4.2
Gut
1095 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I'm pretty disappointed
I'm pretty disappointed. Booked a sunset safari at the zoo - and after booking for 4 adults, the information then stated it's only available 2 weeks in summer. Also had to pay a gap fee over a voucher, and they offered to exchange the voucher without comment on the gap fee.
3. Juni 2026
Antwort von RedBalloon
Hi Brodie, we’re really sorry this left you feeling disappointed. For experiences that aren’t instant book, availability is confirmed after purchase, but you’re always welcome to reach out beforehand so we can check for you.
I can also see the booking total exceeded your voucher value, so a gap payment was required to proceed. We’re sorry if this wasn’t clearly explained at the time. If you’d prefer, we can arrange a refund within 14 days of payment and convert your original vouchers into a dollar value voucher, just reach out to us!
The website would not update my…
The website would not update my password your help desk was great. I got in with their help but still couldn’t update my password. When trying to book my experience the website site wouldn’t allow me to book it all at a once and I had to reach out to your help desk again, who again were great
15. Juni 2026
Antwort von RedBalloon
Hi there, thanks for sharing, sorry to hear about the website issues you ran into, but glad our help desk team could assist. If you’re still having trouble resetting your password, please reach out again so we can take a closer look and help get it sorted.
Antwort von RedBalloon
Hi Malcolm,
Thanks for your review, we are glad to hear that it was such a smooth experience!
Fast and easy to book
10. Juni 2026
Antwort von RedBalloon
Hi Christine,
Thanks for your review! We are glad to hear you had such an easy time!
Great service and easy process
The ordering process is very easy and provides the option to purchase an egift or a physical card.
The customer service during my purchase a few months ago was amazing.
Thankyou for providing options for a unique gift.
9. Juni 2026
Antwort von RedBalloon
Hi Jann, thanks for sharing, so great to hear you found the process easy and had a great experience with our customer service, and we love that you found the perfect unique gift!
Antwort von RedBalloon
Hi Timothy, thanks for sharing, great to hear everything was delivered as promised and that our team could be flexible when you needed it!
Easy
The website was easy to search and filter the results, and the chat function was very helpful and responsive.
9. Juni 2026
Antwort von RedBalloon
Hi Christine, thanks for sharing, great to hear the site was easy to navigate and that the chat support was helpful and responsive!
Great value wuth a very nice lunch
Great value wuth a very nice lunch. Nice to feel like a tourist in my own town. Commentary very informative. Will do again!
8. Juni 2026
Antwort von RedBalloon
Hi Marie, it's great to hear about your positive experience. Thank you for sharing your feedback!
Partial view of 1 whale which surfaced multiple times
More than hour was spent at a spot where the 1st whale was spotted. Moved around the spot few times to get a closer look. Spotted the whale about 6 or 7 times, partial view and couple of times its tail fin. Weather was nice and crew was supportive
6. Juni 2026
Antwort von RedBalloon
Hi there, thanks for sharing, glad you had some nice weather and supportive crew, and it’s great you still managed to spot the whale a few times along the way!
The voucher
The voucher - egift card did not get sent correctly, so I was left without a gift for my friend, and I had to waste an hour trying to sort it out the next day.
5. Juni 2026
Antwort von RedBalloon
Hi Em, we’re really sorry this happened, eGift cards are usually delivered within an hour, and while I can see it was successfully sent from our end, we understand how frustrating it must have been not receiving it.
I sent a voucher to my brother who was…
I sent a voucher to my brother who was 40 recently, he love it. Thankyou!
6. Juni 2026
Antwort von RedBalloon
Hi Melissa, thanks for sharing, what a thoughtful gift, we’re so glad your brother loved it!
Antwort von RedBalloon
Hi Mark, thanks for your feedback, so glad to hear it made such an easy and thoughtful gift!
Was very disappointed with Hunter and…
Was very disappointed with Hunter and barrel didn’t get what we payed for incorrect information after I called the restaurant called up 3 time now and no one called back
30. Mai 2026
Antwort von RedBalloon
Hi David, We’re sorry to hear you were disappointed and understand your frustration. We can see you’ve had difficulty getting a response from the restaurant, which is not the experience we want for our customers. I’ve just sent you an email to gather a few more details so we can look into your experience with the restaurant and assist further.
Good Value
I wanted a discount on whale watching and purchased a Red Balloon Gift Voucher that was on sale, 15% and inadvertently was able to book the experience at a discount rate that the vendor was not providing.
4. Juni 2026
Antwort von RedBalloon
Hi Lori,
We are thrilled to hear you were able to get a great deal, and will get to see those amazing whales, a win win all around!
Using the website was easy to make my…
Using the website was easy to make my booking despite a couple of initial glitches in redeeming a coupon, the checkout process was good and great to be able to redeem multiple vouchers to get a preferred gift.
25. Mai 2026
Antwort von RedBalloon
Hi Frank,
Thank you for your review! We’re glad to hear you found the booking process easy overall and that you were able to redeem multiple vouchers to get the perfect gift.
We’re sorry for the initial hiccups with the coupon — we appreciate your patience and feedback, as it helps us improve the experience.
Very smooth and easy
Very smooth and easy. Voucher in the nice case came so quickly via post.
30. Mai 2026
Antwort von RedBalloon
Hi Shane, thank you for sharing your feedback, it’s great to hear everything was smooth and that your voucher arrived so quickly.
Antwort von RedBalloon
Hi Markus, thank you for your feedback after using RedBalloon for gifting!
Red Balloon Reliability
Having used Red Balloon before, have confidence in delivery at a time requested. Ease of using the website (I am in my eighties and much technology is a mystery to me). Also appreciate follow-up information of delivery completed.
25. Mai 2026
Antwort von RedBalloon
Hi Val, thank you for sharing your feedback, it’s great to hear you found the process easy and reliable!
Antwort von RedBalloon
Hi Macarena, thank you for sharing your feedback, it’s great to hear everything was easy and worked just as expected.
great offer fantastic location and food
great offer fantastic location and food
easily used voucher thankyou
23. Mai 2026
Antwort von RedBalloon
Hi there, thank you for sharing your feedback, it’s great to hear you enjoyed the location, food and found the voucher easy to use.
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