Found suitable experience quickly as a gift.Only downside received e mail discount offer. Trying to resolve running out of time as I need to send vouchers tonight.
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Das sagen Bewerter
If you can give me a phone number to call ill ring you back but i have rebooked so i dont need this booking anymore si will need a refund or see what else there is to do in yeppoon
Unternehmen hat geantwortet
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and pu... Mehr ansehen
Unternehmen hat geantwortet
I was super surprised at how helpful the customer service email responses were when we had to change a booking. Nothing was too much trouble and their instructions were really easy to understand. You... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- auch in
- Anbieter von Werbegeschenken
- Ballonfahrtenanbieter
- Reiseveranstalter
- Stadtrundfahrtenveranstalter
Vom Unternehmen geschrieben
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Vom Unternehmen geschrieben
Kontaktinformationen
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australien
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4.2
Gut
1096 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
great offer fantastic location and food
great offer fantastic location and food
easily used voucher thankyou
23. Mai 2026
Antwort von RedBalloon
Hi there, thank you for sharing your feedback, it’s great to hear you enjoyed the location, food and found the voucher easy to use.
Antwort von RedBalloon
Hi Terri,
Thanks for your feedback, we are glad it was a great experience!
The flight simulator experience was… fantastic!
The flight simulator experience was fantastic! The pilot Chris was really informative and explained everything in such an encouraging way. We will definitely be back for another session.
30. Mai 2026
Antwort von RedBalloon
Hi there,
Thanks for your review! We are so glad to hear you had a great time in the simulator! We can't wait to see you back again soon
Happy 50th birthday.
Such an easy process, the hardest part is deciding which one to chose. Voucher comes to you instantly. It looks good and is great gift. You can personalise the voucher as well. I love red balloon voucher for gifts.
30. Mai 2026
Antwort von RedBalloon
Hi Susan,
We love making gifting easy! Thanks so much for taking the time to share your feedback!
I wasn't impressed at all!
I wasn't impressed at all!! You advertise the peninsula hot springs to be relaxing but it was absolutely the opposite!! There were that many people there we couldn't even find a seat to sit anywhere.. the ridiculous water holes they were calling hot springs is a joke. All the pools were really small and not very deep at all. Even in the adults only section we couldn't find a spot to get in any water.. I got to put my feet in the foot bath and was able to walk to relaxation walk thru the water and stones but that was it! I was really disappointed and will not be going there ever again!! Its more a tourist spot and for them to make as much mo ey as they can.. its a joke. I was not happy with my experience. Very upset.
29. Mai 2026
Antwort von RedBalloon
Hi Cindy,
We’re sorry to hear how disappointing your experience was. We understand how important it is for a visit like this to feel relaxing, and it’s clear this wasn’t the case for you.
Peninsula Hot Springs is a third-party venue and can become very busy, particularly during peak periods, which can impact access to pools and seating. That said, your feedback is valid and we’ll be sure to pass it on to them.
We appreciate you taking the time to share your experience and are sorry it didn’t meet expectations.
The gentleman was sooooo patient and…
The gentleman was sooooo patient and accommodating when I was trying to redeem multiple vouchers. I was able to have all issues addressed. Deserves a pay rise!
29. Mai 2026
Antwort von RedBalloon
Hi Chris,
Thanks for your review and lovely feedback! We are so glad to hear our agent was able to assist you, and we will be sure to pass it on!
online voucher was very easy to purchase
27. Mai 2026
Antwort von RedBalloon
Hi there,
Thanks for your review, we appreciate you taking the time to share your feedback with us!
Easy to complete with quick delivery my…
Easy to complete with quick delivery my daughter will love the experience for her birthday
22. Mai 2026
Antwort von RedBalloon
Hi Janine, Thank you for sharing. We hope your Daughter enjoys her birthday experience!
Easy process
Hard to review what I purchased as we haven't used it yet, however the purchasing process was very easy and the website is very detailed.
22. Mai 2026
Antwort von RedBalloon
Hi Jennifer, thanks so much for your kind words! We’re glad you found the booking process easy and the website helpful. We hope you have an amazing experience when you go!
Antwort von RedBalloon
Hi Jan,
Thanks for your review, we are glad we made things easier!
Helpful customer support
Forgot about a voucher I had and urgently tried booking something on the day it was going to expire. When I tried to use it, it said it had expired already.
I used the chat window to talk to a staff member [MA] who immediately extended it for another 3 months.
I then used it to book a drift experience with no issues. Very happy.
26. Mai 2026
Antwort von RedBalloon
Hi Ryan, thanks for your review! We’re glad our team could quickly step in to help extend your voucher and that everything went smoothly with your booking, great to hear you’re happy!
Unfortunately we bought through…
Unfortunately we bought through Redballoon instead of directly from the business we were interested in meaning we had difficulties claiming the gift voucher due to different offers showing between the two. The direct business was very helpful in allowing us to claim the gift voucher for a product we didn't want and then changing it later.
26. Mai 2026
Antwort von RedBalloon
Hi Ben,
Thanks for your feedback. RedBalloon vouchers are designed to be flexible, giving customers a wide range of experiences and the ability to work with different suppliers. As offers can vary between RedBalloon and operators, there can sometimes be differences in what’s available.
We work closely with our experience partners and it’s great to see this reflected in the support you received on the day.
Perfect Gift.
Very easy and simply to use for a gift for someone who likes the finer things in life.
26. Mai 2026
Antwort von RedBalloon
Hi Gavin, thanks for your review! We’re glad you found it easy to use and that it made for a perfect gift.
Antwort von RedBalloon
Hi Anne, thanks for your review! We’re glad you found it easy to book and had a great experience.
I received my voucher instantly.
I received my voucher instantly and it was user friendly. The whole process was done in no time.
23. Mai 2026
Antwort von RedBalloon
Hi John,
We’re so glad we could get things off to a great start — and trust us, the real fun begins when you head out on your experience!
Antwort von RedBalloon
Thanks for your feedback!
person was very pleasant and helpful
23. Mai 2026
Antwort von RedBalloon
Thanks for your review, we are glad to hear you had a great experience with our team!
Happy customer …
I was very happy with the results and ease of contact regarding my enquiry but I did find the chatbot tediously slow to respond.
23. Mai 2026
Antwort von RedBalloon
Hi JV,
Thanks so much for the lovely feedback — we’re really glad you found everything easy and helpful!
As for the “chatbot”… we’ll have to confess, that was actually one of our humans in disguise (clearly not having their fastest day!) We’ll definitely work on picking up the pace.
Super easy website to navigate
Super easy website to navigate, lots of options when choosing a birthday gift and check out process is quick!
16. Mai 2026
Antwort von RedBalloon
Hi Jess,
Thanks for your review, we are so glad to hear we were able to help you find that perfect gift!
Antwort von RedBalloon
Thanks for your feedback! Glad you found some great options 😊
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