Recycling Squad Bewertungen 152

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Seamless service - from booking until the truck drove off. Marek and his colleague were great. Very happy with the service and would highly recommend.

Bewertet mit 5 von 5 Sternen

Spoke with a lovely lady (Kristine) who advised on the cost for collecting a king sized mattress, duvan base and headboard. Cheaper than anywhere else online. Given 2 hour collection slot for the foll... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Mykhailo was awesome. Nothing was too much trouble. Such a nice guy. The level of customer service from Mykhailo and the company generally, over the phone and text etc was SO unexpected and such a nic... Mehr ansehen

Bewertet mit 4 von 5 Sternen

While other companies made it more difficult than it should be to book a collection, Recycling Squad has come to collect my item only a couple hours after getting in touch with them. A bit pricier tha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Entsorgungsunternehmen

Vom Unternehmen geschrieben

Rubbish clearance in London . We collect domestic, builders, green and commercial waste at the convenient time for you ! Same day collections!


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

152 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Mykhailo was awesome

Mykhailo was awesome. Nothing was too much trouble. Such a nice guy. The level of customer service from Mykhailo and the company generally, over the phone and text etc was SO unexpected and such a nice surprise. It has encouraged me to clear more stuff. Mykhailo is booked again for tomorrow.

4. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great communication from both booking office and driver himself, who was polite, quick and good-humoured. Final price well within estimate too. Would def use again.

14. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent rubbish removal! …

I needed a very large pile of rubbish removing quickly, and the Recycling Squad gave the most competitive quote for the work (out of 3 companies I asked). Furthermore, they were polite, punctual and speedy. Victoria kept me informed throughout, and the driver texted me with an approximate arrival time, and turned up on the dot. I cannot fault their service. Very happy to recommend

29. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very pleased with Recycling Squad.uad

Very pleased with Recycling Squad. Their very pleasant driver called ahead to say he was on his way, refuse removed from front of house quickly and area left clean.
I'm happy and will definitely use them again.*****🙂

20. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent communication from Victoria…

Excellent communication from Victoria at the offices the team that turns up do a thorough job clean up as well been using this company for a number of years highly recommended

1. Juli 2025
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Thank you so much for your kind words! We’re thrilled to hear you’ve been happy with our service over the years. Victoria + the team will be delighted to know their work is appreciated!

Bewertet mit 5 von 5 Sternen

Strongly recommend for home move!

I’ve used Recycling Squad twice now and both times I’ve had great customer service with obtaining a quote and scheduling a collection. The collection team are professional and work efficiently and speedily. I would strongly recommend Recycling Squad, especially if your local council refuse and recycling service isn’t the best.

29. Mai 2025
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Thank you so much for your lovely feedback! We're really pleased to hear you've had a great experience with both our office team and collection crew. Your recommendation truly means a lot to us. We look forward to assisting you again in the future!

Bewertet mit 5 von 5 Sternen

Waste collection- EXCEPTIONAL SERVICEon with the…

Exceptional communication with the office and the driver. Super speedy response and fast collection.
Polite and considerate team.
An immense ' THANK YOU'
Putney, London

20. Mai 2025
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Thank you so much for your kind words! We're delighted to hear you had a smooth experience from start to finish. We're always here when you need us!

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service. Spoke to Victoria on the phone, had a quote within 10 mins and a driver was out within 1hr to collect the rubbish. Would definitely recommend and use again.

30. April 2025
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Thank you for your kind feedback, Nathan! We are always at your service.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, fast pick up, affordable price 👌

14. April 2025
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Thank you for ordering our service and for your kind feedback, Anna!

Bewertet mit 5 von 5 Sternen

Really nice driver and very much…

Really nice driver and very much appreciate the help and clearance of the rubbish at a fair price.

4. Februar 2025
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Thank you for your kind words! We are glad to hear you are happy with our service and will pass your feedback to the driver !
Always at your service,
Recycling Squad

Bewertet mit 2 von 5 Sternen

BEWARE -THE QUOTE ISNT THE PRICE

Got a few quotes to remove some waste from a dismantled unit etc. All bagged up in black sacks ready to go. Detailed photos were sent and nothing added. Got a call from Recycling Squad and a quote of £75+vat. I told the woman I had a fixed quote of £95 (which I had) and so would not accept someone turning up and asking for more. Unfortunately only my wife was there when the guy turned up and he upped the price to £108. These companies that quote low to get the job then make up excuses to get the extra 10-40% really annoy me and I will not be using this lot again. I understand it when people add things to the pile but my collection was exactly as per the photos. The guy mentioned something about heavy bags - yes 2 or 3 were a bit heavy, but many were very light. This is not the only company pushing the price up from the quote- but looking on here it seems they do it a lot.
Laughable response - if they had a scale I'd take note but the guy didn't weigh any bags, he just said a couple were a bit heavy so they would have to charge more. Obviously he didn't comment on the very light bags of which there were more. They know more often than not you haven't got time to arrange an alternative.

19. November 2024
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Dear Paul,
As our officer let you know we recycle legally, within London, and charges are based on weight/volume. It is impossible to assess the exact weight of items in the bags based on the pictures, no matter how detailed the pictures are. As it was offer to you "if after weight check price will be more that £95, please say NO to collection, there going to be no charge, company will cover all expenses".

As an establish company we protect our customer's interests: we don't charge unless they are happy with quote, confirm it to us and only then we proceed. As in this particular case it was confirmed by your wife.

We also treat our employees with equal respect and cover all drivers/helpers time and salaries, fuel and insurance for all cancelled collections.

Thank you for your time and review.
Recycling Squad Team.

Bewertet mit 1 von 5 Sternen

Terrible experience today

Terrible experience today. I called for a quote and listed what was there. It was 70-80 +vat. That was an estimate but when the two men arrived they said 180 + vat. I told them I wanted to call the office (to understand the quote) and before I had even finished the call they had stropped out. They were really rude men, I would have felt super uncomfortable if I had been in the flat on my own. Stay clear, they are chancers.

11. November 2024
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Dear Tamar,
We are registered, insured company, providing services for more than 14 years.

In your conversation with our office, you were informed that quote is approximate, and driver will provide with exact cost. We recycle legally, with registered dumps, so we need to see the waste, before giving the exact amount. Also sometimes our clients forget to mentioned other details: like items are bigger/heavier than anticipated, don't fit in the lift and have to be carried down from 6th floor, or nearest parking is far far away.
But not to worry, that's why we have Customer-Friendly cancelation policy "CLIENT DOESN'T PAY A PENNY", which you took full advantage of:
company covered all the expenses, including salaries or 2 people who answered your request, fuel, vans, insurance etc. etc.

Our driver spent time and painstakingly explained to your husband price of recycling for each piece. He also explained that he has to go down to re-park his van. So, I don't feel like description "stropped out" applies.

90% of our drivers are family men, with young children of they own. Your insinuations regarding feeling unsafe around our drivers are absolutely distasteful and feels like they were added purely to make us look bad.

Bewertet mit 2 von 5 Sternen

I am an individual

I am an individual . I was quoted £55 to remove a mattress to be paid in cash or card on removal - when they arrived that price did not include VAT and they charged 70 quid. I think this is misleading.

28. Oktober 2024
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Dear Tina,
Thank you for your review. As I can hear from the recording, you were given an approximate quote of £55+VAT (which is £66 in total), to be confirmed by the driver. The final quote was £59+VAT (£70).  I would say it was spot on! Taking in consideration that the  officer on the phone can not check the weight and structure of the mattress. 
But we understand, some things might get occasionally lost in conversation... That's why we have a fantastic, Customer-Friendly  "CANCELATION POLICY" that you were made aware of during the booking call: you can cancel the collection, even when our drivers have already arrived at your address and given you a final quote. NO hidden fees and NO questions asked! - company covers all the expenses.

Always at your service,
Recycling Squad Team

Bewertet mit 1 von 5 Sternen

Tell me one time

Tell me one time, but don’t even come on that day. Not serious company!!!!

13. August 2024
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Good morning Gogi

We are sorry you did not receive the most suitable slot for you. We are trying to accommodate everyone as much as possible same day, otherwise we offer next day collection depending on our availability. There are multiple factors, such as closing times at recycling centres, which can prevent us to be able to attend. We are always keeping our booked customers updated if there is a delay.
Thank you for your understanding

Kindest regards
Recycling Squad Team

Bewertet mit 5 von 5 Sternen

Great experience

Great comms. Driver was well on time, really helpful and a great service for a reasonable price at short notice

10. August 2024
Bewertung ohne vorherige Einladung
Recycling Squad-Logo

Antwort von Recycling Squad

Thank you for your review!

Kind regards
Recycling Squad Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr