I ordered a chair that I had previously following water leak damage. I made the order over the phone after using the online chat facility. Easy to do and the item was delivered much earlier than I ant... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We bought our first Raft sofa with Amin’s help and genuinely couldn’t be happier. From the moment we walked into the shop, we weren’t really sure what we wanted or even how to go about choosi... Mehr ansehen
A star customer experience from Tony Ansong at Raft St Albans. We bought a dining stable and chairs and he advised us accordingly.He went out of his way to make sure we had our delivery on time, sup... Mehr ansehen
I have had several extremely productive and helpful discussions about purchases which were completed with absolutely no fuss. Clear concise communication and simple payment methods. When circumstances... Mehr ansehen
Unternehmensdetails
- Möbelgeschäft
- auch in
- Geschäft für Dekoration und Inneneinrichtung
- Möbelhersteller
- Schlafzimmermöbelgeschäft
- Sofageschäft
- Wohnmöbelgeschäft
Vom Unternehmen geschrieben
Raft Furniture was founded in 1999 by Heinz Frye and Mick Quinn. A family-run business that refuses to take shortcuts, Raft is committed to style that doesn't cost the planet. With three showrooms in Westfield White City, Richmond and St Albans, Raft embraces the art of slow, easy living with timeless designs and skilled craftsmanship. Raft sofas are handmade in-house in North London and its signature reclaimed teak furniture is crafted from timber that has been salvaged from old Indonesian homes, ships and bridges and dried in a solar powered kiln. Raft is a reclaimed teak specialist and a leading expert in handmade sofas. Raft epitomises relaxed yet refined style, embracing thoughtful interior design and slow, sustainable furniture. A timeless antidote to fast furniture and throwaway culture. Raft is the ultimate location for bespoke manufacturing, personalised interior design and knowledgeable customer service.
About Raft Furniture
Vom Unternehmen geschrieben

- Sofas Handmade in London
- Our sofas are handmade in England, with UK sourced component parts. Personalise your sofa with our bespoke service.
- Handmade Sustainable Teak Furniture
- All of our sustainable teak furniture is handcrafted, making each piece unique and beautiful.
Kontaktinformationen
265-267 Cricklewood Broadway, NW2 6NX, London, Vereinigtes Königreich
- 020 8450 5078
- customerservice@raftfurniture.co.uk
- www.raftfurniture.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
High quality product and helpful staff
Very helpful staff - really appreciated to the logistics guys who help massively to achieve a delivery deadline we had.
Also the quality of the product is very high. Highly recommended
I placed an order 2 months ago and have…
I placed an order 2 months ago and have had no update on delivery and no response from customer service at all in that time despite chasing!
Really pleased with our Raft sofa
Really pleased with our Raft sofa - great service from the team. Fabric is lovely and soft to the touch and comfortable to sit on. Delivery went well.
We love our new Raft sofas!
We recently bought 2 large sofas and an armchair from Raft St Albans. The store is absolutely beautiful to browse all the gorgeous furniture and accessories. I could have spent a fortune in there!
Tony and his team at the store are incredibly helpful, and knowledgeable. They are also really lovely people to deal with. Nothing is too much trouble.
Delivery was excellent too, all unpacked in the room. And we absolutely love our new Henley sofas! Such quality.
I would recommend Raft with absolutely no hesitation!
I wanted to say what an excellent…
I wanted to say what an excellent service Raft provides. From one phone call 24 hours ago I have ordered new sofa inserts for my big leather sofa. This order is totally down to Josh at the Cricklewood Raft store. He is so efficient, knowledgeable and very helpful and he couldn’t do more to measure up and put this order through. A huge shout out to Josh who secured an order within minutes of speaking to him. Nina
The guys in the store were great
The guys in the store were great. Really nice temperament and vibe, knowledgable and keen to help. Even helped me get the mirror in the car!
Everything was perfect
Everything was perfect, they always help us. time was good, delivery is fine
Highly impressed with the level of care…
Highly impressed with the level of care and attention provided by Bilguun in getting our DREAM sofa.
The quality and comfort of the sofa at RAFT , is second to none ! would highly recommend for anyone looking for that dream sofa! Thank you.
We had a lovely experience with Raft…
We had a lovely experience with Raft and the Westfield shop, Bilguun was very helpful and very nice!!! He spent a lot of time helping us and giving us advice, thank you so much. We love our new sofa, the quality is amazing. I totally recommend !!!
I had a great experience with Abasin
I had a great experience with Abasin. He was extremely helpful with my pillows and took the time to make sure everything was sorted properly. Throughout the whole process, he was friendly, professional, and very approachable. His excellent customer service and positive attitude made a real difference. Thank you, Abasin, for all your help—I truly appreciate it and would highly recommend him!
Bilguun in westfield RAFT outlet is great
Bilguun in westfield RAFT outlet was super helpful in showing all different sofas and customisations. We bought our sofa from there and very happy with it.
Westfield store purchase
We went to the Westfield store and purchased a dining chair with seat pad. The service to us by Fabiane was excellent from start to finish.
My only gripe is that It did take slightly longer to be delivered to us then we expected, but the quality of the product is superb so it was worth the wait.
High quality table from RAFT Westfield
Premium table from RAFT Westfield. Delivery takes a few weeks. Received in timely fashion. Table is solid and sturdy, the way we wanted. Good service.
Beautiful very comfortable couch
Beautiful very comfortable couch, very happy family 😀
No idea where the table we ordered over…
No idea where the table we ordered over 8 weeks ago is!!! Zero updates
Everyone in the store made our shopping…
Everyone in the store made our shopping experience delightful and ensured we were looked after professionally
Excellent service from Raft from…
Excellent service from Raft from beginning to end. Elena, in the showroom, was very helpful, patient and gave good advice. The delivery service was great with polite and careful guys. The sofas and armchair are beautiful and really well made - top quality. Definitely would recommend Raft.
Recommend.
Furniture exactly what I wanted. Small issue with assembly on delivery but it was rectified professionally and quickly, then the item redelivered the following week. Recommend. Friendly service.
Studio 28 Interiors Review
We’ve worked with Raft Furniture as interior designers and have been consistently impressed throughout the process.
The customer service has been excellent, with clear and prompt communication at every stage. Any amendments required were handled efficiently, with updated drawings and costings quickly provided for us to share with our client for approval.
The quality of the sofas is outstanding, and our clients have been very happy with the end result. When visiting the store, clients are always well looked after, which makes a real difference to the overall experience.
It’s been a smooth and well-managed process from start to finish and a genuine pleasure to work with Abasin at the Cricklewood store.
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