The Quilter App is easy to use and understand, access to help, if needed, is good and effective. I'm enjoying in charge of my pension instead of it being buried in a company pension, with minimal tra... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First class service from start to finish. Used Quilter via Genysis Wealth Creation and am extremely happy with them both. Thoroughly recommend their services.
Quilter and their financial advisor have looked after our financial needs for many years. They have delivered steady growth overtime and have always been a pleasure to deal with.
I went to withdraw some money from my quilter account that I have had for 25 years, only to be told I had failed bank security - even though it is exactly the same bank account I have had for over 40... Mehr ansehen
Unternehmensdetails
- Pensionskasse
- auch in
- Finanzplaner
Über Quilter
Vom Unternehmen geschrieben
We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.
The businesses within our group aim to provide high quality products and services for the whole of your investment journey.
About us:
• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.
Kontaktinformationen
Senator House, 85 Queen Victoria Street, EC4V 4AB, London, Vereinigtes Königreich
- DigitalFeedback@Quilter.com
- www.quilter.com
4.5
Hervorragend
12'544 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quilter - Withdrawal Transaction
A quick and easy withdrawal transaction has swiftly executed. Regular updates from Quilter received on the mobile app.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Doug,
Thank you for taking the time to leave this review. Its great to hear that your transaction was completed quickly and easily.
Bobbie @ Quilter
Good communication and advice.
Good communication and advice.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Good morning,
Its great to hear that you are happy with the communication you have received from us. Thanks for taking the time to share this.
Bobbie @ Quilter
Why I use Quilter
….I have used Quilter for a number of years…both as a private client myself…and …as an IFA for others!
Quilter are of a size to be able to offer great on line systems…great personal service ….and all at a great price!!
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Alan,
Its great to hear that you are happy with the service you have received from us. Thank you for sharing details of your positive experience.
Bobbie @ Quilter
Quilter looks after your money.
Quilter looks after your money and gives better returns than banks and building societies.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Bill,
Thank you for sharing details of your experience with us. We appreciate you taking the time to do so by leaving this review.
Bobbie @ Quilter
It's too early to say
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Christopher,
Thank you for taking the time to leave this review. We look forward to hearing more about your experience in due course.
Bobbie @ Quilter
Simple to sort out and very efficient
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Good morning,
Its great to hear that your transaction was simple to complete. Thank you for taking the time to leave this review.
Bobbie @ Quilter
Excellent service from my financial…
Excellent service from my financial advisor ,has really helped with advice and releasing funds
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Stephen,
We are happy to hear that you are pleased with the service you have received from us via your adviser.
Bobbie @ Quilter
Very professional customer service…
Very professional customer service agent who quickly resolved my issue.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Nick,
Its great to hear that my colleague was able to resolve your issue quickly during your call with us. Thank you for taking the time to share your experience.
Bobbie @ Quilter
Excellent service everytime 5*
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Graham,
We are pleased that you are continuously happy with the service we have provided. Thank you for taking the time to share this with us.
Bobbie @ Quilter
Antwort von Quilter
Hi Briony,
Its great to hear that you found the information provided throughout your experience with us, easy to understand. Thank you for taking the time to share this.
Bobbie @ Quilter
Reliable steady growth performance
Reliable steady growth performance over the last 14 years accepting occasional international financial hiccups
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Steve,
Thank you for sharing your experience with us, we are pleased to hear that it has been positive.
Bobbie @ Quilter
Good explanation from agent about my…
Good explanation from agent about my investment
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Good morning,
Thank you for taking the time to leave this review. Its great to hear that you felt well informed about your investment.
Bobbie @ Quilter
I'm very pleased with Quilter
I find the app easy to use and understand and always feel that my investment is in good hands.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Barbara,
Its great to hear that you find our app easy to use and understand. Thank you for taking the time to leave this review.
Bobbie @ Quilter
Avoid!!! Hands off unless you want to potentially lose a lot of money in overprices fees and inferior extremely limited investment products offered!!!
Avoid!!! Hands off unless you want to potentially lose a lot of money in overprices fees and inferior extremely limited investment products offered!!!
I have been trying now for 9 days to take up Quilter's offer to start investing £500 with an S&S ISA for six months to then receive a £50 reward (from moneysavingexpert.com or MSE for short) but so, when clicking on the link from MSE it prompted me to download the wrong Quilter app and after several emails from Quilter's customer service I got stuck with having deleted the old Quilter app and installed the apparently correct version.
It should have been made very clear which Quilter app to download for this offer (using a direct link) rather then letting customers experience a trial and error parcours....!!!
After 8 days and a good many emails sent to Quilter I still haven't managed to get into the 'correct' Quilter app. All it tells me is when trying to register that my email address is in use and when requesting an email with my user name to verify no email arrives.
No response anymore from Quilter customer service team as well.
Having read the many 1 Star complaints about issues with Quilter I decided to avoid them completely as the other Quilter app already only shows extremely limited investment options with no TER (fee), risk and performance transparency at all.
Unless you are a seasoned investor doing self-investment for many years and know exactly what funds you want their 'offer' is all about selling completely overprices own financial products and offering nearly no funds from competitors.
Avoid like the pest if you don't want to lose money!!!
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Good morning,
Thank you for sharing your feedback, I am sorry to hear that you were unhappy with your experience. As you have mentioned above, the cashback deal is in relation to the Quilter Invest app, which is a self-directed investment app, which offers a smaller range of investments using our targeted support model. This differs from our Quilter app here on the investment platform, which has a range of products and investment vehicles which may require more investment knowledge, or the support of your financial adviser, with our full fund range.
As Quilter Invest is a self-directed app, which uses our targeted support model, we provide portfolios of our own fund-range which customers can choose according to their attitude to risk.
I've checked the Money Saving Expert website this morning and can see that all direct links on the website now open onto the Quilter Invest site and allow you to download the correct app from there.
With regards to accessing the app itself, my colleagues at Quilter Invest will be happy to help and they can be contacted at support@quilterinvest.com.
Kind regards,
Kym @ Quilter
Very helpful professional approach
Very helpful professional approach
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Good morning,
Thank you for taking the time to leave this review. Its great to hear that you are happy with the service you have received from us.
Bobbie @ Quilter
Very hard to speak to a real person
Very difficult to speak to a real person. No obvious written statement in the app/website as to whether the ISA is flexible. Glitches in the app.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Anne,
I'm sorry to hear that you have had a negative experience with us. We really appreciate you providing feedback on our correspondence and app as your comments will help us improve our services going forward. If you are still having issues accessing our app, please can you email me at customerinsights@quilter.com with screenshots of the problem. I will then ensure that this is investigated further.
Bobbie @ Quilter
I'm retired and not very computer savvy but find the website very easy to navigate.
I have invested in Quilter products for a long time and find the website very user friendly.
I'm retired and not very computer savvy but find the website very easy to navigate.
The one thing that really stands out is the security aspects - you can not proceed with a transaction until you have entered security codes sent to your mobile phone.
Payments are made promptly and if you encounter and problems customer service support is excellent.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Gillian,
Its great to hear that you find our website secure and easy to navigate. Thank you for taking the time to share your experience with us.
Bobbie @ Quilter
I’m 88 and fed up now with more and…
I’m 88 and fed up now with more and more questions.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Hector,
Thank you for taking the time to complete our survey and leave this review. We appreciate your feedback on our survey and the amount of questions within it. I will ensure this is fed back to the appropriate team.
Bobbie @ Quilter
App or bust
Quilter may be a decent investment company, but their customer srervice for people who do not wish to and are unable to use their app (digital exclusion) is very poor.
So fine if you happy to use the App, otherwise contacting company is problematic.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hello,
I'm very sorry to hear that you are unhappy with the service you have received from us. Please can you email me at customerinsights@quilter.com with some further information around your experience and I can investigate this further.
Bobbie @ Quilter
Excellent service
Excellent service, swift transaction and good communication
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Quilter
Hi Andy,
Its great to hear that your transaction was quick with good communication throughout. Thank you for taking the time to share this with us.
Bobbie @ Quilter
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.