Premia Solutions Bewertungen 

The fast response was brilliant by premia….. call centre was excellent
The Chap from Vertu was superb
Can’t think of anything negative to say about the experience

Was very good and quick look so nice

It was a relatively simple process to start the claim process by accessing an online form. Just had to take a number of photographs of the damage and submit with accompanying information.
Received early confirmation that the car would be booked in and that it would take just 2 days to complete the repair.
Easy to drop off the car and the whole process was straightforward. An excellent standard of repair too. Very pleased I took out the policy when I bought the car, money well spent.

No problems at all, simple to complete the information and fast payment

Really excellent repair and friendly service.

The repair was all over in 15 mins and I could not tell it had ever been damaged

All my contacts with the company were dealt with promptly. My claim was assessed very quickly and approval followed soon after. After my new tyre was fitted I submitted a claim for payment; this was approved within 24 hours with actual payment to hand two working days later.
A special thank you to the female member of staff (CS) who telephoned in response to my email enquiry.
My rating of the service I received - excellent. Thank you

Prompt service, repair carried out on date specified in a professional manner.

Communication brilliant from start to finish. Repairs made to a high standard

Scott was awesome

The whole process was very easy to navigate, from making the claim ,getting the appointment and having the repair done. The repair was done, despite the extreme heat , by friendly and professional staff ( sorry I can’t remember his name ) Car looks as good as new

This company goes above and beyond. The turnaround times are impressive. From start to finish, my claim for two damaged tyres was dealt with and paid within around five working days. Excellent service from beginning to end.

Friendly helpful customer service. Payment was made within the stated time

Easy process and kept up to date from start to finish good job also done

good service, on time, and good finished jo done

Efficient, friendly,and talked through the repair,and repair done in timely manner..would recommend

I made a claim on the 17/7/26, my car had been stolen and while Admiral had settled right away there was outstanding finance. Contacted Premia Solutions, initially they were great, organised a suitable courtesy car.

However the process to make the actual claim is incredibly long winded. The paper work required is ridiculous. They then take 10 working days to make a decision. They decided what I had provided wasn’t enough and they want to assess my car keys which are with Admiral insurer. My car was stolen from outside my house. The key was cloned, so I don’t know what more they could possibly need. But on the 2th of August we still wait on a decision, my credit file has been marked for the outstanding finance. Needless to say I won’t be using them again.

Brandon Kruger was so skilled and professional. He explained what he was doing and made the alloy look like new again. Such a friendly and helpful member of the Smart Repair team.

1. The whole process was very straight forward
2. The forms were easy to fill and there were no delays in processing them
3. I needed to re-arrange a previously agreed date and it was handled very quickly and without any fas
4. The engineer arrived on time and completed the job swiftly. He was very courteous and the quality of the finished repair was very good.
5. Very satisfied with the whole experience!

So quick and easy to set up and was completed in around 45 minutes absolutely amazing