Pets Love Scruffs Bewertungen 

I was very disappointed to discover that the safety clip was inferior and broke instantly. However, the customer help was first class, and a refund was issued immediately. So very good marks for customer service, less good marks for the quality of the product (pet carrier).

Quality of the product and price . Fast delivery. Have been using your products for many years and they are very durable . Our dog’s favourite!!!

Waiting for an order, they use the worse parcel company going (EVRI) failed delivery twice, (don’t think they have bothered) no card left. And my neighbour always takes it in. And to top it off…….LIVE CHAT. Someone will get back to you in 1 working day 😡😡😡😡, to the reply, thank you for getting back in touch. The live chat was in the day time? So don’t know what happened there.could be an error so I will change it to 3 stars, The bowl itself, got to say 5 stars, great quality. It’s your delivery company EVRI, I’d give customers a choice we prices attached. I’d have paid £1/2 extra for them not to deliver.

Disspointed with our scruffs dog bed, initially seemed lovely and puffy and comfortable but in less than a month the padding in the middle has gone flat and poor old dog might as well just be lying on the carpet, gave it a wash to see if that would liven it up and although it washed well it did nothing to bring it back to life, bit of a waste of money for us

Don't pay for next day delivery, it does not happen and you don't get refunded the additional cost. Other than that, the bed is nice enough.

Great dog bowls.
Look good and did the job well of protecting our dogs long ears from getting wet.
Love the paw motifs on the bowls and inside of the food one, the raised paw print to stop our dog from eating to fast.
They were packed really well and arrived safely in a couple of days.
Good info on delivery progress. I am totally satisfied with my purchase.

This dog paw balm is a must-have for every dog owner! It's incredibly effective in keeping my dog's paws moisturized and protected. The secure packaging ensured no leakage or spills, and the balm arrived intact.

The Expedition Orthopaedic dog bed that i purchased wasn't what i had expected. The customer service was exceptionally helpful in providing a replacement bed. The product itself is outstanding quality, cannot fault it, i will purchase again, and recommend to anyone who needs a quality made dog bed. Many thanks 😊

Great dog bed, he loves it ! Seems quality. Quick delivery.

Wonderful dog beds. Fantastic quality. Order processed quickly and efficiently. The dogs love them.

I ordered two items, one of the items - a dog bowl, was smashed when it arrived. I contacted PLS and they remedied it immediately - I am so impressed; no fuss just sent out a replacement by urgent courier so I had it within 2 days. Excellent customer service thank you.

I have 3 Scruffs Hilton/Chateau beds for my 4 dogs. I've just replaced the first, which was well worn after 11 years of daily use by 2 thundering great bullmastiffs & a staffie. So, these beds are good & my dogs love them. BUT. There are some learning points, discovered recently since I bought the 3rd bed, a Chateau, for my elderly staffie earlier this year, which has not been such a happy experience. She has dementia & has started to 'nest' before she sleeps. A minor tear in the cover was easily repaired with iron on tape (BTW the spare covers are fantastic!!!). The 'waterproof' layer was undamaged. But the non-woven fabric underneath that contains the foam crumbs is totally destroyed & we have crumbs escaping everywhere if I take the top cover off. Secondly, I discovered the 'waterproof' layer is anything but when she started peeing on her bed. On its own, water pools on it. But next to other fabrics the pee wicks straight through & once in the memory foam it stinks. So I've got to replace that bed too after just a few months. This could all be resolved by using stronger, properly waterproof fabric to contain the crumbs, & dispensing with the useless so-called 'waterproof' nylon cover. The replacement for the oldest bed arrived today so I'll see how we get on with this before deciding whether to buy Scruffs again.

Excellent service great product and extremely quick delivery

Exactly what I wanted. Speedy delivery too.
Thanks

A really quick delivery, great service. The slow feeder dog bowl works a treat, no more scoffing his food down in seconds!

Easy to order. Fast delivery

Great doormats and the dogs like to lie on them too

Ordered bed on Amazon from Scruffs Store with stated delivery of 12th April. On the 14th unable to tell me when it will be shipped. This is of no use to me at all. I have now cancelled the order, will need to wait and check for refund and purchase from elsewhere. A complete waste of my time. If you can't fulfil orders please don't take them.

The website information was spot on in describing the soft dog bed. It was easy to place an order and information was sent to me several times concerning which stage of the delivery process the parcel had reached. The proof was in the pudding. As soon as I had unpacked it our 4 year old cocker spaniel was in it!! The soft day bed is very well made and washable.