It's good to see something a bit different on the virtual shelves, and the stock pickers at this outfit have taste, no doubt. The returns experience is made easier by print-your-own labels, and the co... Mehr ansehen
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Das sagen Bewerter
First time buying from these guys and they have not disappointed. I've been struggling to find a company with decent fitting t shirt and I've now found my new go to.
Nice clothes but slow delivery/refund/replacement service with lack of flexibility. I returned some clothes that were too big and emailed to say I needed the replacement fast for a particular event, g... Mehr ansehen
Unternehmen hat geantwortet
I've had a great experience with Parlez. So much so, that I place another order with them within 2 weeks of each other. The products themselves are of amazing quality. I will definitely be ordering fr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Parlez Clothing is a UK brand based in Bristol. Inspired by Streetwear, Menswear & Workwear AW16 Brings you a clean selection of outerwear, Sweats, Tees
Kontaktinformationen
Croydon Street, BS5 0EB, Bristol, Vereinigtes Königreich
- www.parlez.co.uk
4.0
Gut
122 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
Quick delivery
Quick delivery, good quality items. Speed of returns/exchange process excellent.
25. Mai 2023
Antwort von Parlez Clothing
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our quick delivery, good quality items, and efficient returns/exchange process.
Ensuring a smooth and hassle-free shopping experience for our customers is always a top priority. We're delighted that you found our returns and exchange process to be efficient, as we understand the importance of resolving any issues promptly and to your satisfaction.
If there's anything else you'd like to share or if you have any further questions or requests, please don't hesitate to reach out. We're here to assist you and make your shopping experience as enjoyable as possible.
Good luck if you have an issue with an order
I have been a loyal Parlez customer over the past few years, buying countless items of clothing from them. However I have been completely deterred from ever purchasing from them again. I received my purchase and after wearing it 3-4 times, the inner elastic cord had snapped. I wrote them an email on 19th March explaining how I didn’t believe this should happen and if a replacement could be sent, which I have yet to have a response to. I then contacted the Instagram account where I had a couple of messages back and forth explaining how their customer emails have been going to their junk. After answering a couple of their questions, my last message has been ‘Seen’ and totally ignored. The least I’d have expected was some kind of decent communication about my problem. But it’s like I am purposely being ignored.
19. März 2023
Bewertung ohne vorherige Einladung
Antwort von Parlez Clothing
Hi Robert
Thank you for taking the time to leave a review.
Firstly, we would like to offer a sincere apology and take a moment to reassure that this is a genuine communication breakdown and not any attempt to ignore you.
In this instance we would typically contact you by email to discuss how you would like this resolved but it seems that the communication between us is problematic.
Due to these communications problems we would like to let you know that we have refunded you for the order immediately due to the problems you have encountered.
Once again, we would like to apologise whole heartedly for the problem with your order and the following frustrations you have encountered and like to reassure you that this is not how we go about things.
Excellent quality clothing that looks…
Excellent quality clothing that looks great; quick delivery and great support. Parlez is now half my wardrobe.
14. April 2023
Bewertung ohne vorherige Einladung
Antwort von Parlez Clothing
Wow! Thank you for your amazing review! We're buzzing to hear that you love Parlez clothing and that it has become a significant part of your wardrobe.
Antwort von Parlez Clothing
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service and that you're satisfied with the quality of our clothing.
Top marks for website and delivery
Top marks for website and delivery. XL t-shirts seems really really long and tight. Might want to cater for the bigger build.
22. März 2023
Antwort von Parlez Clothing
Thank you for your feedback! We're thrilled that you appreciate our website and fast delivery service.
We apologize if the XL t-shirts didn't meet your expectations regarding fit. Your feedback is valuable to us as it helps us identify areas for improvement. We understand the importance of offering a variety of sizes that cater to different body types and builds.
Rest assured, we'll take your comments into account as we work to enhance our sizing options. We want all of our customers to feel comfortable and confident in our clothing.
If you have any further suggestions or specific preferences for sizing, please feel free to share them with us.
Antwort von Parlez Clothing
Thank you for the fantastic feedback! We're thrilled to hear that you loved our clothes and that our quick delivery met your expectations.
Antwort von Parlez Clothing
Thank you for your kind words! We're thrilled to hear that you had a positive shopping experience with us. Our team works hard to ensure that orders are processed swiftly and delivered promptly.
Great clothing but on the website some…
Great clothing but on the website some of the items wouldn't have any size guides or a FIT type eg regular or slim. Besides that the materials seem high quality
24. Februar 2023
Antwort von Parlez Clothing
Thank you for your valuable feedback! We're thrilled to hear that you love our clothing and find the materials to be of high quality. Providing top-notch products is one of our primary goals.
We apologize for any inconvenience you experienced with the missing size guides and FIT type information on our website. We understand how crucial it is for our customers to have all the necessary details when making a purchase decision. We will definitely take your feedback into account and work on improving our website to include comprehensive size guides and FIT types for all our items.
Your feedback helps us grow and enhance our customer experience, and we genuinely appreciate your support. If there's anything specific you'd like to know about a particular item's size or FIT, please feel free to contact our customer support team. We're always here to assist you and ensure you have a seamless shopping experience.
Once again, thank you! 🛍️👕✨
Excellent quality and style
The order was late on a Wednesday night and the delivery came on Friday morning sooner than expected which is amazing. Overall great brand great product and would definitely recommend
24. Februar 2023
Antwort von Parlez Clothing
Thank you for sharing your experience with us! We're glad to hear that your order arrived earlier than expected
Quick and safe delivery
Quick and safe delivery. Packaged in brown paper rather than plastic.
26. Januar 2023
Antwort von Parlez Clothing
Thank you for taking the time to share your feedback with us! We're thrilled to hear that your order was delivered quickly and safely. We also take environmental responsibility seriously, which is why we've opted for eco-friendly packaging using brown paper instead of plastic.
Our commitment to sustainable practices is an essential part of our mission to reduce our ecological impact. We appreciate your support
and contributing to our efforts to make a positive difference for the environment.
If there's anything else we can do to enhance your experience or if you have any suggestions, please feel free to let us know. We're here to provide you with the best service possible, and we look forward to serving you again in the future! 🌍📦✨
Great clothes, great service.
Great clothes. Great customer support. What more to say…
21. Januar 2023
Antwort von Parlez Clothing
Thank you so much for your fantastic review! We're thrilled to know that you're satisfied with our clothing and that our customer support met your expectations.
Refund process issues
Refund process was not straightforward as the online form crashed and I could not use it again. I then had to email a few times as seemed my emails were going into their spam, but resolved quickly when they realised.
6. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Parlez Clothing
Hi Matthew
Thank you for your review.
We are really sorry to hear that you are not happy with the experience you have had with Parlez.
We have looked through our customer support inbox and can not find any emails from yourself requesting support from Parlez.
If you need help with the returns process, then please do not hesitate to get in touch on orders@parlez.co.uk or use the contact form on the website and we will get straight back to you
Regards
The Parlez Team
Great handling of missing parcel
Great handling of missing parcel. Prompt responses to emails. Will definitely be ordering again....
16. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Parlez Clothing
Thank you so much for your review! We're thrilled to hear that we could resolve the issue with your missing parcel to your satisfaction. Providing excellent customer service is our top priority, and we're glad our prompt email responses helped.
Still not received item despite…
Still not received item despite ordering on 26th November
9. Dezember 2022
Antwort von Parlez Clothing
Thank you for taking the time to leave a review. As we have explained over email with yourself your order has unfortunately been caught up with the Royal Mail strikes which has resulted in the delay. In our email communication we asked that it would be great if you would be able to wait a few more days to see if your order arrives or if you were not happy to wait then we would be happy to take action now to make sure you were not left out of pocket. In your email you have explained you are happy to wait a few more days. If this is no longer the case, then please contact us via the email thread we have with yourself and we will jump on this straight away.
Very good website
Very good website, easy to navigate and order delivered promptly. Very happy with my first visit and will definitely come back.
18. November 2022
Antwort von Parlez Clothing
Great to hear! Thank you.
Absolute best service!
Absolute best service from Parlez!! You guys are the best around! Keep up the good work!
2. November 2022
Antwort von Parlez Clothing
Thanks for the purchase and your review, much appreciated.
Antwort von Parlez Clothing
Really pleased to hear. Thanks for the review, much appreciated.
Great Quality!
The item.arrived promptly and the quality of the clothing was excellent.The recipient was very pleased.
Thank you!
23. August 2022
Antwort von Parlez Clothing
That is great to hear, thank you for the review.
Antwort von Parlez Clothing
Thanks for the review, much appreciated.
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