I am a stroke survivor of 19 years and only half my body works, and with 1 hand find it incredibly difficult to open and de tag items along with most things, i have a little dachshund and... Mehr ansehen
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Das sagen Bewerter
Contacted Customer services at OforE spoke to Francesca, who was able to clarify the reason for the delayed delivery. She was then able to ascertain how soon the item would be delivered to me. This wa... Mehr ansehen
Online for Equine really are a good company. There was a slight delay on my order which was out of their control, but they upgraded me to next day delivery for free to make sure it got to me as so... Mehr ansehen
An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!
Kontaktinformationen
The Barn @ Yew Tree Farm, Shirleywich, ST18 0PN, Stafford, Vereinigtes Königreich
- 01785-472221
- help@onlineforequine.co.uk
- www.onlineforequine.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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First Class service
Francesca and the team at Online For Equine bent over backwards to resolve a Royal Mail issue we had with an order. I don't mean they ticked a few boxes, they went to extreme lengths to get a positive resolution for me. I wouldn't hesitate to use them again.

Antwort von Online for Equine
I have been nothing but disappointed…
I have been nothing but disappointed with this company from start to finish . I firstly placed an order at the end of last year and waited almost 2 weeks before cancelling the order . After looking on here and reading reviews that seem to be all good I thought I would give them another chance which finally I received my order to open it up and a pair of the boots i had ordered were covered in damp , I also ordered another 2 different boots which i sent back aswell . I have now received my refund and they have only refunded me for the damp covered boots . I will add that in receiving my order I did email to let this company know that a pair of the boots were damp and they did reply that they would let the manufacturers know about this. I also added in the email that I would be sending the whole of the order back.

Antwort von Online for Equine
Fantastic customer service
Fran was so helpful and knowledgeable guiding me over the phone to help me choose a perfect pair of boots! She ran to the warehouse and measured calf widths on a pair for me- which was incredible customer service! The boots arrived next day and I love them! I will definitely shop with you again!

Antwort von Online for Equine
I have been waiting for an order that…
I have been waiting for an order that was allegedly dispatched on 19 December, however there was no valid tracking number on the dispatch email. I have sent two emails (06/01 and 11/01) asking for a tracking number and have received no response whatsoever. Dreadful customer service.

Antwort von Online for Equine
Quick delivery
Speedy despatch in spite of it being the New Year and delighted with the product.
Prompt hassle free service as usual…
Prompt hassle free service as usual from online for equine. Thank you
Great service
Very fast dispatch and delivery, meaning the boots arrived in time for Christmas.
First time I have purchased anything…
First time I have purchased anything from online for equine and won’t be the last.
They went above and beyond to get my order to me in time for Christmas. Polite, professional and overall great customer service. Special thanks to Victoria who saw my query through from start to finish.
Amazing website,easy to use
Amazing website,easy to use. Quick delivery. Would definitely recommend
This was a Christmas present for our…
This was a Christmas present for our Lucy locket she’s absolutely mad about horse riding and having her own horse Ping she’s there every day cleaning the stables and Pooh picking so she will love this
Parcel Now Recieved
Parcel received today after a delay, i originally gave 1 star but have today upgraded it to a 5 star, My issue was with the Delivery Company NOT the Supplier, will certainly use them again

Antwort von Online for Equine
Just very good service
Just very good service...did what they said they would do...you can't ask for more
Super fast delivery
Super fast delivery - lots of updates - great company
Good service
The boots I ordered were a good price, quickly despatched and delivered in reasonable time by Royal Mail. Quite a nice boot for the price but returned because they weren't a great fit
Exceptional Service
Great service quick delivery and good boots- always use this company for my outdoor footwear
I received a rug that was faulty…
I received a rug that was faulty (manufacturing fault), sent photos and email which was responded to very quickly with a return label link and replacement sent immediately.
Very happy with my experience and will definitely use the again.
Thank you to Francesca
Exceptional service
Exceptional service - prompt, accurate and responsive. A pleasure shopping here!
Easy to order fast efficient delivery…
Easy to order fast efficient delivery and updates where order is
Easy to order and quick to deliver
Easy to order and quick to deliver, order was exactly what I expected, have ordered a few times now and will again in the future.
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