Slow shipping. Tags say they are located in the USA but if you need to return anything you have to pay to ship it to Hong Kong. Overall experience 0 stars
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This isn't a legitimate brand, manufacturer or retailer. Yes, they exist, but all of the items are designs stolen from other brands. I knew this going in, but decided to gamble. Unfortunately, they d... Mehr ansehen
Horrendous experience!! One of our Worst ever online shopping experiences. Awful customer services! Ordered a 2 piece trouser and blouse matching embroidered outfit with cut-outs. Received a cheap Chi... Mehr ansehen
I ordered a pair of jeans back in September. Unfortunately they were delivered to an address that doesn't exist. I didn't notice this until later when I began tracking my delivery. I reached out to ol... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Indulge into the world of fashion.
Kontaktinformationen
Vereinigte Staaten
- support@oliviamark.com
- www.oliviamark.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 12 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Horrible Company
If I could do a zero star review I would! Do NOT order from this company! They make it look like they are located in Seattle, they are not! I ordered a pair of sequin pants for the holidays and shipping showed 7-10 business days - which really means when it gets to the US from China! It took 3 weeks for me to get them and was told to just be patient! Then needed to return them and was given 2 options since shipping them back to China would have been expensive. I could get 20% back or receive 40% off another order. I did the 20% since I will never order from them again. I was told 3-5 business days to get my money back, after 5 business days I had to reach back out again! They basically said oooppps there was a system glitch and finally processed my return. Stay away from this company!!!
Ordered bag in Sept., still don't have it 3 months later
I ordered a simple bag in September. It is nearly New Year's Eve now, and I still haven't received it. There was never confirmation that it shipped, and when I click on order tracking in the email I received when I ordered, it goes to their website. I was worried it was a scam before I purchased, and next time I will trust my gut and not order.
DO NOT order from Olivia Mark
DO NOT order from Olivia Mark! I ordered a top for my wife. After |30 days, they emailed me and asked to select another option since that color was out of stock. I selected one of the options and they emailed later saying it was also out of stock. They did provide a refund; however, the continued to sell the out of stock item on line. It definitely was a bait and bait and switch type web site.
Do not order from here
I placed an order, but needed to cancel. They only have an email customer service contact (no phone). I emailed to cancel 15 minutes after I placed my order, and was told it was too late as it was being processed. The item was very poor quality upon receipt. I again contacted to return, and after a series of emails was told I could either keep it, and have a 40% store credit or keep it and receive 25% back. I would not recommend buying from this store. For what it’s worth, I’ve never felt compelled to write a review like this before.
Order taking a long time
I ordered sometime ago, and still have not received my order. It's saying it's in Tx since the 15th of Dec.
Dont waste your couns. Clothing not worth the price.
Ordered a two-piece outfit Malachite Green Multicolor print ensemble for $108.99. was TOTALLY disappointed. Material is cheap and it pales in comparison to the online photos. It is tatally different from the picture on their site. For the price. . I could have bought 4 outfits from Shein of better quality and style. I was going to try and send it back but read reviews on this company's shady return practices and just said the-hell-with-it! I just cut my losses and just know not to shop this site again. I wish i would have read the reviews prior to purchasing. Shipping wasn't too horrible. . longer than week and a half. My biggest complaints is the price for the material/design. Its definitely false advertisement..
I went on to lOlivia Marks site to look at the return process just to see what would happened . . .and after searching that site high and low, I could not find a return option. Myers beware. We work to hard fir our coins over here.
Updated product Information
I purchased there black & White shoe I've looked at on my social media for a few years. Flat, with strap around the upper ankle. I decided to purchase it 2 weeks ago. I am yet to receive my order. I'm starting to believe this advertisement was not on the up and up. Sad part is still trying to find the confrontation number so I can present the purchase for research. There's no confrontation attachment with there product anywhere I can find.
UPDATE; So strangely after this message was posted. Two days later my shoes arrived. I do not change my mind about this store. Takes a company almost 3 weeks of sending me my product. I could see if this was Temu, Wish. You feel me. But no! An American company. Items travelling to my home at least in a week. So a big NO for ever ordering anything from them. Thank you. By the way. The shoes are comfortable and amazing.
I was blocked by this site for some…
I was blocked by this site for some unknown reason, i have no idea why
I love the unique selection
I love the unique selection. I bought a trench coat, and it's so well-made and fits perfectly. It's become my go-to piece this fall!
Their design are fresh
Their design are fresh, unique, and I love that they have pieces I can't find anywhere else. Every time I wear something from this brand, people ask where I got it, but the shipping time a bit long.
On top of the amazing clothing
On top of the amazing clothing, Olivia Mark's customer service is exceptional. I had an issue with sizing on one of my orders, and they helped me exchange it quickly
Olivia Mark is the quality of the…
Olivia Mark is the quality of the fabrics. Every piece feels luxurious, and I can tell they are made to last. The attention to detail is impeccable, from the stitching to the buttons. Definitely worth every penny!
Be aware
Be aware, this site is a scam! Do not be fooled by the nane of the brand, this is a Chinese based business with very bad quality clothes.
I received a dress very long time after ordering, it was bad quality and I wanted to return it. The customer service offered me 25% off instead of returning, I preferred to return it. I had to pay £20 for shipping to China and then they couldn’t find my return months after shipment so I technically made additional loss on the dress. They again offered me the 25% refund (which was £13) and it showed as processing but then they retracted it 😄 So I never got that too.
Do not buy from this site unless you want to lose your money!
I ordered a pair of jeans off their…
I ordered a pair of jeans off their site, took almost a week to tell me they didn’t have them in my size and that they would refund me. It’s been going on 20 days tomorrow and I haven’t gotten a refund and my bank won’t give it back. That’s almost 40 bucks I’m out of. Never again will I shop with them.
Awesome place with amazing products
Awesome place with amazing products. I will Order him again! Thanks a lot!
Ordered a jacket and a skirt from
Ordered a jacket and a skirt from olivia mark. Both items were of good quality and fit well. Shipping took about a week. Didn't need to return anything, but I've heard the process is easy. Customer service was responsive to my queries.
I'm a frequent shopper at Olivia Mark
I'm a frequent shopper at Olivia Mark. The clothes are stylish and affordable. Shipping is usually within a week. Had an issue with a return once, but customer service sorted it out quickly. Happy with the overall experience.
Purchased a couple of summer dresses
Purchased a couple of summer dresses from Oliviamark. They arrive within a few days, which was faster than I expected. The quality was impressive for the price. Had to return one due to sizing issues, but it was an easy process. Overall, satisfied with my purchase.
My first order from Olivia Mark was a
My first order from Olivia Mark was a mixed experience. The quality of clothing was good, but the sizing was a bit off. Shipping took about a week. The return process was straightforward, and customer service was helpful in guiding me through it.
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