We just had a follow up with Matt, a wealth of knowledge and experience with the product. Showed us how to get the most out of the mat and hand unit. Been using them but not to their full potentia... Mehr ansehen
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Das sagen Bewerter
A very good consultant in Michael Garner He knows the products very well and showed us how to use our pad and hand held massager. He also checked our 2 king single beds. Very impressed with the servic... Mehr ansehen
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It was good to have therapy. Kay Armstrong was excellent. I felt relief for a while after vibration therapy. I would have bought if i did not already have another similar product I highly appreciate... Mehr ansehen
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I have had my Niagara Therapy Chair for almost 8 years now and have found it be a huge benefit in relaxing the muscles, particularly of my back. I was so impressed with the performance of the chair... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
At Niagara Medical Therapy, we are dedicated to enhancing the lives of Australians through our non-invasive therapeutic solutions. As a trusted leader in therapeutic medical equipment, our mission is to support people of all ages in managing pain, improving mobility, and assisting recovery, all from the comfort of their homes or care environments. Using its own Cycloid Vibration Therapy, Niagara Medical Therapy devices are designed to deliver gentle, rhythmic cycloidal massage therapy that stimulates circulation, reduces muscle tension, and helps manage a range of health conditions. Proudly serving Australians since 1969, Niagara devices have been successfully used by healthcare professionals, aged care providers, and individuals to create personalised therapy solutions that make a real difference. Whether it is supporting rehabilitation, aiding in pain management, or improving overall quality of life, Niagara Medical Therapy is committed to delivering proven, drug-free, and accessible care backed by decades of experience and clinical research.
Kontaktinformationen
29 Resource Street, 4115, Parkinson, Australien
- 1800 777 042
- reception@niagara.com.au
- www.niagara.com.au
4.3
Hervorragend
60 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
The pad helps me with my back pain
Not a day goes past that the pad help me get moving each day I love it
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you, Ronald! We’re so pleased to hear that your pad has become such an important part of your daily routine and helps you get moving each day. We really appreciate you taking the time to share your experience with us.
Fantastic company
Fantastic company. Highly recommend Maryanne. Caring and always follows up.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you so much, Sandra!
We really appreciate your kind words and recommendation. Maryanne will be delighted to hear your feedback. Providing genuine care and ongoing support is incredibly important to us.
Thank you for choosing Niagara Therapy!
A very good consultant in Michael…
A very good consultant in Michael Garner He knows the products very well and showed us how to use our pad and hand held massager. He also checked our 2 king single beds. Very impressed with the service.We have had our beds for 9 years and has helped us immensely in our daily lives. The handheld unit has helped treat sciatic pain and plantar fasciitis and swelling in feet. We call it our manic wand.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you so much for sharing such thoughtful feedback. We’re delighted to hear that Michael provided such knowledgeable and helpful service, and that your Niagara products have continued to support you over the past nine years.
It’s wonderful to know the beds, pad and handheld unit have become such an important part of your daily routine — and we love the “magic wand” nickname! We’ll be sure to pass your kind words on to Michael.
Schooling with Matt
We just had a follow up with Matt, a wealth of knowledge and experience with the product. Showed us how to get the most out of the mat and hand unit. Been using them but not to their full potential. Now seriously considering a chair.
We are now confident that the therapy will assist in managing and hopefully alleviate the many symptoms of our aging bodies
He’s an asset to the company
10/10
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Hi Steve, thank you for your fantastic 5-star review. We’re so pleased to hear that Matt was able to share his knowledge and help you get more out of your Cyclopad and Hand Unit.
It’s wonderful to know you’re feeling more confident with your Niagara products, and we’ll be sure to pass your kind words on to Matt. He’ll be thrilled to hear your feedback.
Thank you again for taking the time to share your experience.
It was good to have therapy
It was good to have therapy. Kay Armstrong was excellent. I felt relief for a while after vibration therapy. I would have bought if i did not already have another similar product
I highly appreciate Kay Armstrong
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you for your lovely feedback. We’re so pleased to hear that you had a positive experience with the therapy and that Kay Armstrong was able to look after you so well.
We’ll be sure to pass your kind words on to Kay — she’ll really appreciate it. Thank you again for taking the time to share your experience.
NIAGARA THERAPY A1
Dealing with Niagara Therapy has been an A1 experience, from sales, delivery, and support for my Vibration Therapy Chair, and new Vibration Therapy bed. I've been enjoying the Therapy Chair for some months now, the therapy is very beneficial for my body, breathing, and my mental health. Now I'm looking forward to increasing the benefits of vibration therapy, including the fully adjustable positioning to enhance my cpap therapy, improving my Sleep Apnea condition, and my complete health overall.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you so much for your wonderful review and for sharing your experience with Niagara Therapy.
We're delighted to hear that you've received A1 service from our sales, delivery, and support teams, and that you're already experiencing benefits from your Vibration Therapy Chair. It's especially rewarding to know the therapy has had a positive impact on your wellbeing, breathing, and mental health.
We hope your new Vibration Therapy Bed continues to support your health journey, and that the adjustable positioning helps enhance both your CPAP therapy and overall sleep quality.
Thank you for placing your trust in us. We wish you continued health and wellbeing, and we're always here if you need any assistance in the future.
Niagara pop-up Scam
I had never heard of this company until last Sunday when I made an impromptu visit to my 81 year old brother-in-law and sister-in -law.
During my visit my BiL handed me an order form for a Niagara bed, costing $12,265!!!
I noticed that he had signed it on 16/06/26 and that the cooling off period was 10 working days from the day AFTER the agreement was signed. HOWEVER, the document stated that the deposit would be deducted on 29/06, although the 10 working days should have ended on 30/6.
They told me that they had been pressured into making this outrageous purchase at a pop-up at Cherrybrook Village shops, where they go for lunch everyday, and somewhere that I always felt that they would be safe.
My BiL has had a stroke and my SiL has dementia, so they were obviously identified as vulnerable, easy targets and were coerced into hading over their credit card details!
I sent an email on behalf of my BiL and got him to leave a message on the 1800 number on Sunday afternoon, and told him to call and cancel first thing Monday morning.
He said that the person he spoke to was angry as they had been trying to process the c/c deposit but couldn’t and he was angry that they were cancelling the order!
I can’t imagine how we would have sorted out this mess if I hadn’t visited when I did!
I have named Cherrybrook Village is this review too, because I think they are in cahoot…I’ve rung multiple times to talk to the manager and have been constantly fobbed off…
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Hi Jo,
We appreciate your response and take any complaint very seriously.
We have spoken with all parties around the purchase and cancellation of our adjustable sleep system.
After initial discussions and a demonstration of the health benefits that our therapeutic adjustable beds can deliver, a purchase was made on the 16th June. On the 28th June our consultant received a call from Bruce stating he has changed his mind. The order was cancelled that day by email. As per the A.C.L, no deposit was taken & the order hadn’t been submitted to our MFG department.
We hope this clarifies our end of the purchase and cancellation of this order. If you need any further information, please do not hesitate in contacting our head office.
The consultant Raj was very helpful
The consultant Raj was very helpful, he demonstrated how to use the equipment and explained the benefits of the equipment clearly. The equipment has supported swelling due to lymphoedema and pain from injuries. I would recommend the equipment it is easy to use and portable. The after sale service and follow up by Raj supports the control of my medical condition.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Dear Narelle,
Thank you so much for your wonderful review and for taking the time to share your experience.
We are delighted to hear that Raj was able to clearly demonstrate the equipment and explain how to get the most from your therapy, we're pleased that Raj's follow-up care has continued to assist you.
It is especially rewarding to know that the therapy has become a valuable part of managing your swelling associated with lymphoedema and helping with the pain from your injuries. We're also glad to hear that you've found the equipment easy to use and convenient to take with you.
We truly appreciate your kind words and look forward to continuing to support you on your wellness journey.
Warm regards,
The Niagara Therapy Team
Niagara Therapy Chair
I have had my Niagara Therapy Chair for almost 8 years now and have found it be a huge benefit in relaxing the muscles, particularly of my back. I was so impressed with the performance of the chair that I bought a bed 2 years later which has proved to be just the thing to get me in a good position first for reading in bed and later adjusted for sleeping. I feel nicely relaxed and drift off to sleep feeling the gentle vibrations through my back and legs. Maryanne is always helpful and if I need any help or advice she is only a phone call away and I appreciate the ease of contact.
Jeanette Fraser
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Dear Jeanette,
Thank you so much for taking the time to share your experience and for your continued support over the past eight years.
It is wonderful to hear that both your Niagara Therapy Chair and Therapy Bed have provided you with lasting comfort and relaxation.
Knowing that they have helped you find relief, enjoy your reading time, and achieve a more restful night's sleep is exactly why we do what we do.
We are also delighted to hear your kind words about Maryanne. She genuinely cares about our clients and will be thrilled to know that her support and availability have made such a positive difference to your experience.
Thank you again for your trust in Niagara Therapy. We are honoured to have been part of your wellness journey for so many years and look forward to supporting you for many more to come.
Warm regards,
The Niagara Therapy Team
 poor workmanship
Had a two seater setting after four months side coming off found staple holes is cost a lot of money ring up and all you get is we’ll get an engineer out when we’ve got time. Could before weeks or five lady on the other end of the phone very negative and doesn’t understand not interested all they’re doing is taking your money and running. I hope my problem gets fixed soon. 
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you for your enquiry.
Unfortunately, we do not manufacture or sell two-seater lounge settings. Niagara Medical Therapy Australia specializes in the manufacture of therapeutic and medical products, including therapy recliners, adjustable beds, and other wellness-related medical devices.
It is possible that you may have contacted the wrong company or it could be the Niagara UK operation.
If you would like to call 1800 777 042 we would be happy to confirm.
Kind regards,
Niagara Therapy
I have contacted the ACCC about the…
I have contacted the ACCC about the sales tactics used. They target the elderly, a vulnerable population we should protect. The salesman said they had to decide then and there and could not think about it as he couldn’t return for a year. My grandparents felt pressured into a $6485 sale. I called up and told them what’s what and they apologised like it’s a once off incident lol. These scum bags target the elderly and you guys will be sorry you came for my lovely grandparents because I’m ruthless in my seeking justice and accountability and will expose this company for the scum they are. This isn’t over :)
Also note: the glowing reviews are all from people with 1 star which shows me it’s fake. Also, how many elderly people are online? This company will be exposed for what it is.
Edit to reply. A quick google of this company shows the targeting of the elderly. Accc can decide ;) also don’t call me again, I never gave u my number you retrieved it through ur call systems after I said I don’t consent you having my number.
Also, I spoke to my grandparents and they told me the ONLY reason the bought it was due to the pressure. Unfortunately the elderly are vulnerable to these tactics. It is not due to them wanting it because they cancelled the following morning.
You people target the elderly and will be exposed. Disgusting.
Edit: now my grandad called me and said you called him asking for my number!!?? Honestly.
And after speaking to all parties? I heard it. You never asked if he was pressured. My grandparents will not go into a confrontation. That’s my job. And I’ll fight for them and every single other elderly person who can’t do it. So don’t you dare say that didn’t happen because it did.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Hi Simone,
There seems to be a significant misunderstanding after speaking to all parties involved with this situation. As a market leader in our industry, we take any complaint very seriously.
As discussed on Wednesday, we were responding to an enquiry that your family members made about the potential benefits of our products and services. As requested, an appointment was made to see if we can assist with their health concerns. At the completion of this appointment & demonstration of our therapeutic devices , a decision was made to purchase our CVT portable devices to address their health concerns. These devices are a registered class 2a medical devices & are listed on the Australian Register of Therapeutic Goods.
We have since cancelled their order under your instructions. If you require any further information, please do not hesitate in contacting our head office.
Kind Regards,
Niagara Senior Management.
I have Parkinsons and have been using…
I have Parkinsons and have been using Niagara Therapy for a number of years. I don't get as many spasms as before. Thanks Michelle, for showing me how best to use the products for my condition.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you for taking the time to share your experience with Niagara Therapy.
We are delighted to hear that you have been using Niagara Therapy products for a number of years and that they have become an important part of your wellness routine. It is especially rewarding to know that you have noticed a reduction in spasms and have found benefit from the therapy.
Michelle will be thrilled to receive your kind feedback. She is passionate about helping clients understand how to get the most from their products, and it is wonderful to hear that her guidance has helped you tailor the therapy to your individual needs.
Thank you again for your trust and support. We wish you all the very best and look forward to continuing to support you on your wellness journey.
Great therapy
Great therapy, really felt the difference.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
We're delighted to hear that you enjoyed the therapy and, most importantly, that you felt the difference. Feedback like yours is exactly why we're passionate about helping our clients incorporate therapy into their daily wellness routines.
Thank you for choosing Niagara Therapy and for taking the time to share your experience. We truly appreciate your support.
I've had Niagara Therapy for about 12…
I've had Niagara Therapy for about 12 years now, and added a hand in the last couple of years. The Therapy has helped with my Arteries and with improving my circulation from Diabetes. Thanks you, Michelle for visiting today and showing me again how to get the most out of the therapy,
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you for taking the time to share your experience and for being part of the Niagara Therapy family for the past 12 years.
We're delighted to hear that Niagara Therapy has become an important part of your wellness routine and that you have continued to enjoy the benefits over the years. It's especially wonderful to know that adding the hand unit has further enhanced your therapy experience.
Michelle will be thrilled to hear your kind feedback. She is passionate about helping our clients get the most from their therapy, and we're pleased that her recent visit provided valuable guidance and support.
Thank you again for your continued trust and support. We truly appreciate the opportunity to be part of your wellness journey and look forward to supporting you for many years to come.
Warm regards,
The Niagara Therapy Team
Very happy with my Niagara chair and…
Very happy with my Niagara chair and bed and use it every day thank you very much for Michelle for visiting today
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thanks so much for the lovely feedback! We’re thrilled to hear you’re enjoying your Niagara chair and bed every day. I’ll be sure to pass your kind words on to Michelle — she’ll really appreciate it. If you ever need us, feel free to contact Niagara on 1800 240 298.
Using Niagara Therapy for 30 years
I have been using Niagara Therapy for almost 30 years and being able to relax my muscles myself has been the only answer to back pain I had since I was 8 years old. Exercise on its own is not enough, it crucial that muscles relax properly to be able to recover and rest. Gentle stretching is also important.
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you for your longstanding support over nearly 30 years. It’s significant to hear how Niagara Therapy has played a consistent role in helping you manage back pain and prioritise proper muscle relaxation and recovery. Your balanced approach combining relaxation, exercise, and gentle stretching is a great strategy. We appreciate your continued trust in our products.
I LOVE the Niagra Thermo Cyclopad
Through out my life I've had injuries that have affected my hips, pelvis and shoulder and as I get older, my old bod doesn't bounce back as easily as it used too.
One day in Bunbury, I stopped to talk with a lovely rep in The Forum shopping centre, loved what I heard so left my name. Within a week I was contacted and one of the Niagra team came to my house (I'm isolated in the bush and quite difficult to find), we talked more about the product then I was visited by the lovely Stephen. He gave me a demonstration of the Thermo Cyclopad, showed me how it worked and the background (which I found fascinating) and I tried it. It was lovely and relaxing and I thought, with the help of Neurolgical therapist I go too and the Niagra pad, it would help my sore, aching body.
My only concern, as a pensioner, was the cost, but then Steve informed me about the fortnightly payment plan with HUMM, that sealed the deal. I could manage those payments.
I LOVE the pad and I use it at least 5 out of 7 days, some weeks everyday, depending on the amount of physical work I do in the garden. For sore feet I put my feet on the drum, for legs I place the drum under my knees or ankles, I sit on it mostly with the drum under my lower back. I had sore neck yesterday so had the drum placed behind my shoulder near my neck. Today the stiffness is much reduced.
I've had the pad for almost 18 months now and wouldn't be without it.
It's nice to have a choice of speed, length of time and vibration on the controls
Any issues or questions I have I ring Steve and he's always very helpful and friendly. At one point I thought there may be something untoward happening in the drum so rang Steve and he organised one of the maintenance guys to come out and see me. I'm very happy with the service and support of the Niagra team. Thank you.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Dear Kaye, Thank you for sharing such a heartfelt and detailed review. We’re delighted to hear how the Thermo Cyclopad has become a valued part of your routine and is helping you manage day-to-day aches and recovery. Stephen and the wider Niagara team will appreciate your kind words as client support, accessibility, and long-term care are central to what we do. We’re grateful for the opportunity to assist with your health and mobility, and are pleased to continue supporting you moving forward.
Matthew was an excellent representative…
Matthew was an excellent representative who explained the product very clearly and professionally. He is a credit to your company.
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you for the kind feedback. We’re pleased to hear Matthew provided clear, professional guidance and represented Niagara so well. He is certainly a valued member of our team, and we appreciate you taking the time to acknowledge his efforts.
I’m happy with my Niagara therapy…
I’m happy with my Niagara therapy products. It really helps with the arthritis and has helped with my mum when she had a really bad shoulder. Thank you Michelle for visiting me today.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you, Joy, for sharing your feedback and experience with both our therapy products and one of our Therapy Consultants. Please reach out if you need anything at all and we wish you the best of health in the years ahead.
The Rep Michael Garnser is very…
The Rep Michael Garnser is very efficient in his explaining and does a great job with his work.
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von Niagara Therapy
Thank you, Fay, for taking the time to give your lovely feedback on your experience. We really appreciate it.
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