
Antwort von Contactlenscom.au
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Contactlens.com.au is an Australian-based online retailer supplying genuine prescription contact lens brands. All lenses are shipped directly from the manufacturers’ warehouses within Australia, so we are rarely out of stock and provide you with the freshest lenses with the longest expiry dates. While our pricing is competitive, we are not positioned as the cheapest provider. Instead, Contactlens.com.au focuses on premium express service; Orders placed before 12 noon, Monday to Friday, are dispatched the same day, with most orders delivered within three business days, some arriving the next business day. Ordering is simple and convenient. Customers select the lenses prescribed by their optometrist and enter their prescription details, there is no requirement to send or upload a copy of the prescription. Customers receive full peace of mind ; through order confirmation, shipping notifications, tracking, and delivery confirmation, along with health-fund claimable receipts and proactive communication should any issue arise. Strong, locally based customer support underpins our service, with real people available via phone, online chat, or email. Overall, Contactlens.com.au delivers a fast, reliable, and trusted premium online contact lens experience.
William Street, 4551, Caloundra, Australien
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Contactlenscom.au
Extremely quick delivery, which I count on as I usually leave it to the last minute to reorder.

Antwort von Contactlenscom.au

Antwort von Contactlenscom.au

Antwort von Contactlenscom.au
This company is fantastic. I have custom lenses and they have always communicated timeframes etc to me and have wonderful customer service. I have been a customer for years and have full confidence in their products and service.

Antwort von Contactlenscom.au
Updates on when deliveries occur are always forthcoming and accurate.

Antwort von Contactlenscom.au
Sue and Dee are the best. I have been shopping at contactlens.com.au for many years and see no reason to change. Efficient and prompt service at a price only half what my optometrist charges.

Antwort von Contactlenscom.au

Antwort von Contactlenscom.au

Antwort von Contactlenscom.au
I’ve been absolutely thrilled with my experience buying from Contact Lens Australia. Their prices are genuinely some of the most affordable I’ve found online which makes a huge difference when you’re ordering contact lenses regularly. The ordering process was super easy and intuitive, and my lenses arrived incredibly quickly - much faster than I expected!
I also needed to reach out to their support team with a question, and they were friendly, helpful and responsive which made the whole experience even better.
Overall I’m extremely happy and will definitely be ordering again. Highly recommend to anyone looking for great value, fast shipping and excellent service!

Antwort von Contactlenscom.au
My husband and I have been ordering from this business for ten years and have spent thousands of dollars with them. I've recommended them to a lot of people. They used to be quite good, but my experience yesterday has forced me to find an alternative supplier who treat clients with respect and pays attention to detail. I tried logging in to place an order and the site did not recognise me. Fair enough, I have mainly ordered from my husbands account. They were slow to respond on chat and I spent half an hour providing my details. Then they sent me a link to my account via an email address that has not been used for a long time and is derelict. Then I was told to log in from that derelict account! Sending me a link to my husband's account did not work either, although his last order was only a few months ago. I was then told I should remember my name, which was rude and completely unnecessary. I had given them my name and they sent it back to me with my names in the wrong order and I told them that was not my name, so it was their mistake, not mine. I downloaded a copy of the chat transcript but will not upload it as I am sure they would find it very embarrassing. Terrible client service and I will never use them again.

Antwort von Contactlenscom.au
My order was out of stock so Sue "thankfully" called me as it would be awhile before it would be stocked by the supplier. Together we make a decision on an alternative product as I was going away in 3 days and needed it ASAP. No promises but Sue got the order to me in one day!! So impressed and very very grateful! Thank you

Antwort von Contactlenscom.au
Amazing service and fast delivery.

Antwort von Contactlenscom.au
Bought contacts off contactlens.com.au as the website was informative, clear and delivery period was clearly stated. Previously used provider stated delivery would take 20 days! after some further review, the service had clearly declined of that provider. Will be ordering from contactlens.com.au from now on.

Antwort von Contactlenscom.au
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