www.newark.com Bewertungen 

This was the last place i ordered a few specialty cord ends from.
Just received a call from Visa with about 5000$ worth of charges. DON'T order from here.

Run. Do not bother. 2 weeks and still no news on my order

These clowns let you order and then just get rid of some (in my case quite important) items on your order because they are labelled as DNS (do not sell). Waste of my time and money. Never again.

Worst experience ever. They've charged USD 307.9 shipping fee for a super light parcel. Wasted more than a week to negotiate but the customer service just repeated the same answer over and over again. They can’t be of any help.

I recently had an unfortunate experience with this company. Upon receiving my delivery, I noticed that several items were missing from the box. When I contacted customer service, I was met with a lack of understanding and was not provided a satisfactory resolution. Additionally, there were inconsistencies in the information provided by different representatives. After 10 days, they did not resolve my issue and they did not ship the missing items!!!

I would urge potential customers to exercise caution when dealing with this company, and ensure that all items are accounted for upon delivery. I had hoped for a better experience, but this situation has left me disappointed and wary of using their services in the future.

Wish I read reviews earlier. Worst company to deal with . Ordered parts over $200.00 CDN for free shipping from Canadian site. Newark shipped parts separately and charged flat rate 11.99 instead of free. Finally got charged reversed after arguing with support person in India . Tried to cancel back ordered parts since Mouser could ship next day but told by Support that because parts were special order cannot cancel the order, and do not know the shipping date. Called Hammond the manufacturer and confirmed parts are not special order and in stock , Hammond also confirmed that parts are ready to ship. Will not deal with Newark ever again.

Very Bad company more than a month later and I still dont have my goods Say still in transit since 7 June in my country and it is now 13 July and customer service dont understand or not really willing to help

Was able to cross reference my part number easily online and discovered it was not in stock. Click the button to have them notify me when it was back in stock and it was in 2 weeks before expected. Went back online ordered the part and it was delivered within two days. Very good service without having to speak to anyone at all. Will definitely use them in the future for any electronic parts I need.

Very Bad Service, no answer, no Buy this web.

After three attempts to determine why the radio silence (no email notifications, no text, no call) regarding a simple, in-stock item I am concluding that Newark Electronics is likely now a scam. I am repeatedly connected to "customer agents" who continue to state, at different times and separate calls to their "customer service number", different mistakes in my email address preventing the notifications. During each conversation I ask them to repeat all information- which that "agent" does- correctly; another mistake is discovered during another call the next day after still receiving nothing. These episodes are simply too similar in tempo, language and "resolution" to be credible. My credit card company (a Navy credit union) will be notified and I will post updates. -- Paul, Mystic, Ct
UPDATE: I did receive my order, it was correct and it did arrive when the third agent said it would arrive. I am upgrading my review to three stars from my original 1-star rating. I do not think I can provide a more positive review simply because I was never notified after three agents recorded the wrong information. I think it reasonable to expect they could have called or sent a text instead of relying upon incorrect email addresses.

We paid them $10k in December 2022 for an order. They claimed they never received the payment and didn't ship us the order. We went back and forth with them several times. ONE MONTH LATER (Jan '23), they finally acknowledged that they had in fact received the payment. They shipped us the order. Then in May '23 they sent us an "overdue invoice" notice asking when they would receive the "outstanding balance", for the same order we paid five months ago! I cannot believe how bad their accounting systems are. Find another option

Have been a longtime customer of Newark but I strongly advise everyone to never buy from them as when issues occur they will not resolve it to their customers satisfaction, their awful customer service team in India is headed up by Haroon, who is a great combination of incompetent, ignorant & unhelpful. Three weeks after paying for an item we still do not have what we ordered & apparently we will not receive it until we pay again for it which we have refused to do.

I have tiried to speak to someone in the US but apparently all their customer service & sales are now in India, this is the fault of the management in the US who don't empower their overseas support staff to actually resolve customer issues & we are left incredibly unsatisfied

We won't be buying from them again & strongly advise everyone else to go to Mouser or Digikey who are far better companies with helpful emphatic staff.

Do not purchase from this company, they do not support nor stand behind the products they sell.

Received a defective unit from them, crucial to business operations. Instead of providing any solution that would satisfy our company's needs (an advance replacement, even if paid for and refunded, would have been acceptable), they blame the "supplier" and sit on their hands.

I was given a 7 - 10 business day estimate. We're now on the 3rd week waiting for a resolution. Go anywhere else for what you need, this company is not to be trusted.

Quick update - contacted the OEM (TE) and they have already provided me with an RMA number and a path to repair. Clearly they were not the hold up as they have been infinitely more responsive than Newark ever was.

Something is terribly wrong with Newark capabilities of handling simple business order.
Send them an order for parts + manufactures CofC on August 5, 2022. Parts were quoted 12 weeks delivery. They changed the promised delivery 12 times and until now no parts. Today Newark customer service told me that the parts will come in March but they don't know the exact date.
Do your self favor and DO NOT DO BUSINESS WITH NEWARK.

To start out with, I am The founder and chief engineer with a thirty year old electronics manufacturing company. I recently placed an order online with Newark who clearly indicated that that the parts were in stock. four days later, I was advised that there were less than half in stock and that less than half were being shipped with the rest backordered for two months. When I tried to communicate with them about this mis-representation and my dis-satisfaction, I was told by a person with poor english skills that now, the order is non cancelable. Considering the fact that they never communicated that in the order process or in the order confirmation, I refused delivery from UPS and had to dispute the charges. Especially annoying was the arrogance of the “sales” person and that of the direct supervisor named Haroon Muhammad who both have displayed that Newark has a Systemic and very obvious dis-respect and self righteous attitude. I will make sure that no one in my reach ever does business with Avnet Newark Electronics.

Products shown as in stock and will ship within days mysteriously updated to months after placing the order. Customer service was rude, dishonest, and completely useless.

I just recently started to get back into electronics after a number of years. Back then, I regularly ordered from Newark. I guess I know better now.

It had been decades since I ordered something from you...AND what I needed you had and I got it a hell of a lot sooner than I thought I'd get it...Fixed my ham radio and got back up on the air !!!
Thanks Newark, I'll be reaching out to ya again !!!
Vic
Catlett, VA

Not at all the company that they used to be. I wanted to make a small change to a $2000 online order that I had placed 5 minutes earlier, but I was informed that they could not make changes to an order once it was "processed", and I would need to cancel that order and then reorder everything again. I was somewhat annoyed but agreed to do that... However, I was then informed that the order would need to be reviewed by their "team" before it could be canceled... and it took their "team" three days to process the cancelation. Needless to say, but once the order canceled, I placed it with another vendor. Newark makes it impossible to speak to anyone from the US, and the customer service person from India was so rude that I was compelled to eat two extra-large juicy hamburgers after hanging up the phone.

Absolute scammers! Order a $2 replacement part with $12 shipping. One week later they send it and charge an additional $118 for shipping! Never was authorized! Reporting to BB - never use this scam!!

awful service and untrusty worthy, customer service is zero rude and not even willing to listen, understand, and help.
1st incident: last week ordered parts which is available in UK stock on canada.newark.com and on the web page says 2-4 business days to deliver (I expected some delays since it's not the same country, but always order on digikey from different parts of the world and don't take long), but I was surprised when I checked order status after a week and still processing with delivery date 20/01/2023. called and they say still waiting on manufacturer to ship them to their warehouse. this is misguiding when you say it's in stock with certain quantity and specific delivery time.
2nd incident: this one is more dangerous. ordered 2 parts 1st part: 1000pc. 2nd part 300pc. the price for 1000 is $0.085 and the 300 is $0.096 with shipping and tax comes to $144ish, and that was the price at the moment of the checkout, and guess what received an email thanks me for paying $266ish, when I looked they charged me the unit price as if I'm buying 10 pieces on each part.
called customer service and the girl I talked to, she is useless, can even understand what happen and she trying to end the call asap, tried to show her the price for 1000and 300 on that moment she don't agree mentioning the price I was charged is yesterday price today is a different price.
I worked in call center before, but the way she dealing with us is like there is no accountability for doing such service, these people felt like they are same scam call center location.