www.newark.com Bewertungen 

Received my PA speakers quick, but what I received is different from what was described. Hard to trust a company that doesn't send you the items with the correct specs on it, not going to purchase from them again. Also, customer service was hell to deal with, I had like 10 different persons trying to help me on my case since they initially charged me twice, and it got confusing. But at least I ended up receiving my order.

I would give your new customer service in India a zero if I could. Always problems with website not working properly. Click on ship collect and put in our UPS account number to bill on and it ignores it. Then charges ridiculous shipping amount. Call customer service immed. and they claim they can not do anything about it until the order goes thru, then they tell you once it has gone thru they can't fix it because it's too late! Ridiculous and unprofessional behavior from Newark. never was this way when your customer service was in the USA!!!!

I ordered parts that I believe were listed as in stock. Perhaps I made a mistake and the website listed them as Factory stock. I don't think so, but the parts were ordered from factory stock and it took about two weeks for Newark to receive the parts from the manufacturer.

Then, the website still said that Newark was waiting for the parts but customer service said the parts were in. Two days later the website said that Newark had received the parts, yet no shipping occurred. It is now four business days later and the parts still have not shipped. Each day customer service sends me an email saying, "We are still awaiting response from our internal team. Please allow us some more time." And, "Per supplier has shipped the stock [part number] to our warehouse, which is received please allow us some time to have your order allocated and ship the complete order at the earliest."

i'm an industrial electrical buyer... i ordered an $6k electrical cabinet that Newark advertised shipped within 2 or 3 days. I went with Newark because of this "fast response shipping" as i knew this item was big and would likely be drop-shipped from the factor. 4 days later there was no change in order status and no tracking number... i inquired thru the web chat, they would check and respond via email but noting happened, same with a direct email, finally i phoned CS (they answered) and I was told they would inquire but it would take 24 to 48hrs on my now urgent order. CS eventually reported that it has shipped , its now day 10 but still no status change and no tracking number. lesson learned...I won't order here again urgent or otherwise.

This is the worst company I’ve ever purchased from. I can’t see how they are still in business. Their purchasing experience is awful. I bought 4 IC’s and it was supposed to be free shipping. However, they switched on me and tried to expedite shipping for twice the original purchase price. No notification as to what they had done. All of a sudden, I'm being charged for an express FedEx delivery, when it was supposed to be free. Customer support is horrible only excuses as to why they can't fix the situation. Also, everyone I talk to is from India.

I bought an antenna October 3. October 4 it arrived but was missing the hardware that is needed to attach it to the pole. I told them about this Monday October 6. I was told that someone was looking into the problem. Tuesday I was told someone was looking into the problem but that someone would contact me later today (Tuesday) Nobody ever called me. Today Wednesday October 8, I was given some crap about a two day turn around after contacting the warehouse to find out whether ro not the other antennas in stock are missing hardware or not. I get nothing but the runaround and lies from these people.

Do not buy from them. They can't be trusted. IF they mess up an order, they won't make it right. They show no desire to make the customer happy.

Scam page. Ordered mosfo for 18$, got charged with second order with other persons name/lastname and address in other country. Shipping fees was sent next day over 300$ with FedEx for parts thats 40g letter size. Wrote few e-mails to them. They declined order cancelation even knowing one of the orders wasnt shipped yet… beware Scam

I setup a Newark account for my business, along with several other vendors. I only created a NET30 account and ordered since they report payment to Duns & Bradstreet to help business credit profile.

Every other vendor provides the option to pay your invoice ONLINE. The only way to pay your invoice with Newark is to mail payment (seriously?) or call (as if busy professionals have time to wait on hold to make a payment).

We live in a digital payment world (for the better part of 3 decades now). EVERY other vendor provides a way to pay online. What kind of company (which sells technology) does not use technology for payment systems. I was told the only way to make an online payment is to create a bills.com account to pay, which is a minimum monthly subscription fee of around $50. I'm a small business and my Newark order was $100. What kind of sense does that make?

So this company wants to force customers to pay a minimum of $600 annually for a bills.com account subscription for the ability to pay online; a service that every other vendor offers for free by providing a payment system integrated into their website.

They don't even have the best prices. Most of what they sell you can find on Amazon.com or similar websites for a much lower price. I am at a loss for how they even exist when they have poor technology, poor service, and their prices are higher than competitors. And every department is operated overseas by people you can barely understand or hear (I kept having to ask them to speak up).

Save yourself and your company the headache and take your business elsewhere.

Excellent price and item arrived in only a few days via Fedex

Newark sent us a potentiometer ($175.00 order) and the product simply does not work. We contacted Newark for a refund or replacement... 8 emails, 3 pictures and a video later the problem is still not solved. At this point they are just sending emails in hopes that we will give up our request which I have done. But I will send a review each day for the next month letting everyone know not to use this shady company. I would give them a "0" on this review if it was an option. Terrible!!

Newark is the home of the most wrost Potholes in America, I hate driving to Newark Broad St is the worst

20-30% restocking fee on an unopened box that can fit in my hand. What a SCAM! DO NOT GIVE THEM 1$ OF YOU HARD-EARNED $$$

I received a Phishing email asking me to pay a non-completed invoice that they claimed was unresolved due to credit card not being debited. I checked my Newark Electronics order history and saw the charge as closed for the same amount over 4 years ago. The order invoice number did NOT match that on the phishing email sent to me. The email contained a company address and name and attachement PDF that I did not open or click. I would stay away from Newark Electronics.

Avoid at all cost. The negative reviews are right. This must be some american shell company that is run from India with a very very small all Indian customer support team that has poor understanding of western integrity and honesty principles in doing business. When a minor issue occurred with my order with nothing serious at stake they already worried me with disingenuous fluffy answer.
And then when something more serious occurred they made it very very hard for me to be made whole.
It's either an un-invested (copy-pasted generic) overly polite reply that you know cannot be sincere where they pretends they will solve the problem but actually will put all the possible hurdles in your way so they don't have to. By the time you realize they're taking you for a ride and you re-iterate your request you get the sheep-to-wolf transformation where they turn their back on you and take the default attitude that if something's not right it can only be the customer's problem. Never seen anything like it in any western countries. By then you already deeply regret having ever found their website. Eventually i had to contact the manufacturer who were dumbfounded by the poor customer support of this merchant. Thanks to the excellent integrity of the manufacturer and their top class reactive replies and professionalism and only thanks to their actions was i made whole, but it was long and painful.
At that point newark could have reimbursed me 4X my cost i would STILL never do business with them again.
To be fair the support Indian person was following up reasonably well (with delays) with emails but his power seemed very limited and it would take him weeks to talk to whoever (in usa ?) is actually making the decisions (that you cannot contact). In other words the customer support team in India seems to have very limited and poor communication with their USa side warehouse fulfilling location. This business really need to take a course on customer principles but no owner would let a company sink like this, probably on its last leg.

I was forced to order a specific fuse holder for a laboratory grade oven from them because they were the only location I could find it. The item arrived but it is defective. It appears to be missing the spring to keep tension on the fuse so it simply will not work.
I sent customer service an email several days ago without a reply. The online chat they have listed on their website is always offline and the customer service number listed runs you through the standard automated system only to tell you to email them.

I tried to order more items in the initial order to have some extra stock on hand however when it came to the shopping cart it would only allow me to purchase the one item. Now I see this as a blessing because they would have been able to scam me out of more money.

I am 100% sure this website is a scam. They should be charged with fraud for claiming they offer customer service at all because there is non if they wont reply to emails.

I was looking for some capacitors for a vintage tube amp. The details were very specific and was struggling to find them at any shop where the price made sense. Came across Newark and instantly put in an order. $20 CAD for four capacitors with shipping included (next day too!).

Started to see all of these reviews of extra charges and delayed shipping that got me worried. Lo and behold, get home the evening after ordering and they are sitting on my doorstep. 1 day to get from South Carolina to Ontario, Canada. No sneaky charges or sudden invoice change. Very happy with my first order from Newark!

They say you can't pay with your credit card but when you wire the money then the item that was in stock when you placed the order magically needs to be shipped from overseas. If your going to force a wire transfer atleast have the item in stock like your website stated when the order was placed.

I ordered a sensor from Newark, it said the shipment date was 1 month later.

Then they pushed back shipment date 4 times by one week each time.

I finally was done with waiting and wrote to the manufacturer. He told me to cancel the Newark order, which was due to ship in 4 days, and that I could order directly from him. I did so.

The same day, 6 hours later, Newark ships me the sensor. I now have 2 incoming sensors when I only wanted one.

Newark can't deliver when you need it and does when you have canceled. Now, I'll have to deal with returning their product and fight to get a refund.

They're total BS.

Ordered some Fluke meter parts. Waited two months and never received them. The Indian call center was useless and even showing the order confirmation email screenshot was not enough to convince them that I had a valid order.
Now i have to explain to my customers why their repairs are taking so long and I get smeared with Newark's incompetence.
Nevan / Industry Surplus Australia