Mixergy Bewertungen 

191
TrustScore 4 von 5

3.9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I installed a 150ltr cylinder in our three bedroom house in Bristol 5 years ago. The water is heated from the storage battery which in turn is topped up from the solar panels and off peak electricity.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We moved into a new property which has a new technology for hot water system but didn’t work and we had no hot water for some time. Someone was sent to come sort it and after hours of working on it st... Mehr ansehen

Bewertet mit 2 von 5 Sternen

We have had this tank for 4 years and it has always had problems. A - Initially when installed it had wrong parts and the installer had to organise replacements parts. B - After installation our e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So grateful to Abbas who attended our home at 10pm on a friday night to fix our water tank. After weeks and months of different electricians unable to fix the problem, Abbas was a hero to get us hot w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferant für Warmwassersysteme

Vom Unternehmen geschrieben

Mixergy are the UK's market leading smart hot water tank company. Our cylinders 'heat what you need' making them 5x faster, 30% smaller and up to 40% cheaper to operate. Each cylinder is controlled via an app allowing optimum control and machine learning (ML) schedules ensure that you never run out of hot water!


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

191 Bewertungen

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3.9

Alle Bewertungen

(191)

52 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

After much online research

After much online research, I decided to purchase a Mixergy and even though it’s yet to be installed I have had a very good experience with the team.
I had help choosing the correct type and size cylinder for me and received a clear quote with no hidden costs.
I was always kept informed of when to expect the cylinder and the delivery was hassle free.

25. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A brilliant hot water tank

Never thought id write a review of a hot water cylinder, but here we go,
Had my tank for around 18 months, installed by British Gas alongside a new boiler. (Had seen a YouTube video of it by good old Kryten from Red Dwarf!)
I’m so impressed with it, just leave it to do its stuff and we always have hot water, but crucially it rarely uses the whole tank, so saves a lot of money.
If we have people to stay I just boost it to heat the whole tank.
Can also control the water temp independently from the boiler using their app.

11. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

They were incredibly helpful.

We signed up for the service contract. Later, something seemed to have gone wrong the app and connection to the immersion. Mixergy solved the problem even though it wasn’t anything to do with their equipment but the new internet hub had been wrongly connected. So persistent and helpful and the problem was sorted.

30. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love this kit.. And support

Love this kit... Got it installed via British gas who had a great deal on 0% finance and discounted tank... Install was a little bit of a faff as tank couldn't be located in prior cupboard as the pipe locations were slightly different... And existing cupboard was very tight so had to be relocated.. British gas can't put in loft so had half a day trying to relocate tank...

Once it was in... Wow. I went from a vented to unvented cylinder so first thing it immediately increased pressure. Second thing it stopped a weid leak from header tank that we had in the loft that no one could fix.... Mixergy specific... The speed of tank to heat up is fab... I'm on octopus tariffs and the bill has changed from gas bill of £1.20 a day to heat tank to 30p and from luke warm to Hot water. ... The efficiency of the immersion is 3 times that of my gas supply.... I had no idea. ( and yes I have an efficient condensing boiler just heat transfer wasn't effective). Warning though first week is a bit of a learning curve.

Playing with settings and my bill went up week one... The learning mechanism doesn't kick in till week 3 ish and then you can kinda forget about it. The mixergy team were very helpful as BG had a bit of trouble activating and they helped to remotely activate. They've also offered to send me some code to help integrate octopus better.. (nice but I don't know how to use the code). The strato "tech" is simple but does work. If you can go for a bigger tank as they would be great to soak up excess solar or if you have guests to charge over night.. I went for 180ltr which I think is great to heat overnight but about a 3 person tank if not heating during day... I now only use electric to heat tank and for me with interest free payment it pretty much pays for itself in savings...

Nb tank is more expensive than most on market but compared to other energy saving measures is a steal

22. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you Mixergy !

Our Mixergy cylinder was fitted in late June and the follow up from Mixergy since installation has been excellent. Rob our ( very patient! ) "go to" techie has been instrumental in building our confidence in using this technology and the benefits it will deliver.
Early days for us with this technology and we are already HUGELY impressed with the customer service we have received and the potential this very clever device has to deliver energy savings and reduce our carbon footprint going forward.
Looking forward to our Mixergy future !

4. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Product

Fantastic Product

I've had a Mixergy hot water tank since moving into my new build house. I specifically requested this hot water tank after watching youtube videos and reading the reviews. It's very efficient and adds a degree of intelligence to a once dumb piece of equipment.

The support staff are very helpful and very knowledgable about the product.

25. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I would like to state how happy I am…

I would like to state how happy I am with my Mixergy tank. The service I received was excellent. Rob was fantastic. Both Ren & Rob are always helpful with any queries & go above & beyond. I would recommend this company to anyone.

20. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mixergy Early Adopter

We had our Mixergy Tank installed in July 2019 and just over a year later, in Nov 2020 I wrote a fairly glowing review about my user experience.

Well, move forward another 18 months or so to July 2022 and I now have 3 years of Mixergy experience under my belt.

My view remains unchanged in that this hot water tank is literally marvellous. It provides the hot water we need, when we need it, it is efficient and it is flexible. I run it on gas when it suits and when the sun is shining and/or electricity is cheap, I run it on electricity.

That said, I had a small hiccup this week when the Immersion side of the Tank stopped working. A quick email to Mixergy (I have Mixergy Care Plus cover) and later the same day I was on a FaceTime call with the very knowledgeable and very friendly Ren (providing remote tech support for me but who is really Head of Operations and Research).

In two minutes flat, Ren diagnosed the problem and to my absolute surprise, Ren said he would pop round the following afternoon and fix it.

Well, that was today - Ren turned up as promised and made the repair to my Immersion.

It is not often I am so pleasantly surprised but Mixergy delivered yet again. Not only is the Tank brilliant but so is their customer service!

I recognise that when I bought my Tank in 2019, I was an early adopter. With that comes risk but my risk paid off and I could not be happier with my decision, the product and the fantastic support from the team.

Thank you so much. I wish you every success because you really do deserve it.

13. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Our Mixergy tank was installed a couple…

Our Mixergy tank was installed a couple of months ago and it has been a revelation. Not only do we save a fortune by only heating the water that we need, but we also have hot water every time we need it. Having replaced a traditional hot water cylinder that took ages to heat, emptied very quickly and left us cold in the shower, I cannot recommend highly enough. We’ve since had Solar PV and battery storage added to our ecosystem, so we now charge our tank with free excess solar electricity when the sun is shining!

20. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We are a heating company based on the…

We are a heating company based on the south coast and have been fitting mixergy cylinders for just about a year now. And we are very happy with how easy the mixergy cylinders are to install. we get great support from all staff at mixergy if we have any question. there delivery has improved massively. and we will continue to be an installer of mixergy cylinder. keep up all the hard work. our customer love that your cylinder is saving them so much money.

6. Juni 2022
Bewertung ohne vorherige Einladung
Mixergy-Logo

Antwort von Mixergy

Thank you for this feedback, it's fantastic to get the view of an installer! Thanks for all of your efforts in supporting lots of new Mixergy tank owners!

Bewertet mit 5 von 5 Sternen

This tank is brilliant!

This tank is brilliant! You have so much control over your hit water and a volume measure us so much better than just heating based on a timer. I'm sure this will pay for itself by wasting less energy over the long term. We later added a small solar array with an Eddi to the tank and everything works flawlessly with free hot water during the spring/summer. Customer service is also nothing short of amazing. I had a problem with the setup of the tank with the Eddi and Ren from mixergy came over after work the same day (luckily live close by) and had a look. It was completely my fault for setting the temperatures incorrectly but Ren was kind enough to check the whole setup to make sure everything was installed and running correctly. Can't thank him enough!

28. Mai 2022
Bewertung ohne vorherige Einladung
Mixergy-Logo

Antwort von Mixergy

Thank you so much for this kind review!!

Bewertet mit 5 von 5 Sternen

Recently had a 210l tank installed

Recently had a 210l tank installed, and really impressed so far. App works brilliantly to monitor and control the water. Great that it's future proofed for heat pump and PV when we get them installed. Currently just using the immersion built in but even that is working well by itself and is a massive improvement on our previous set up.
Customer support has also been excellent, resolving an initial issue we had with the sensor the same day.

20. April 2022
Bewertung ohne vorherige Einladung
Mixergy-Logo

Antwort von Mixergy

Thank you so much for your review, we're really pleased to hear that your impressed with the product and the customer support!

Bewertet mit 5 von 5 Sternen

A great energy efficient hot water tank

We have had a Mixergy tank for 18 months now, replacing an old unpressurised hot water tank. It is incredibly efficient and energy-saving focused. The app is extremely straightforward, allowing control from your phone. The support from the technical team has been prompt and in easy to understand explanations.

8. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Company are very good

Company are very good. A friend who’s a gas engineer told me about a new cylinder he’d heard of that was really good and, as I was in the market for one, I got one of these. Yes, it’s more expensive than most, but it’s also way more energy efficient. We’ve since moved to an air source heat pump, too, which makes it even more efficient. When the tank arrived it was slightly damaged, which was a result of the courier, and mixergy sent someone to fix it asap (having asked if I wanted a replacement instead). They were very good and offered me a small refund as a goodwill gesture. They are responsive and on it. Have to say, they are very good and I would recommend.

22. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I came across this company and tank…

I came across this company and tank whilst looking to get a larger tank to replace my megaflow.
I've had it in a month or so now and I absolutely love it. Who'd have thought monitoring the hot water in your tank could be interesting. I'm the next week, I'll be connecting the solar panels via your Eddi to it and I am expecting that to work very well.
The customer service team are very responsive.
Highly recommended for future proofing your hot water system.

12. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We’ve had a Mixergy retrofitted system

We’ve had a Mixergy retrofitted system that can monitor the water level in our existing (megaflo) hot water tank. Before we could not accurately monitor the hot water level.
This was fitted in May 2021 and has proved to be so useful and helpful in our guest house.
This Mixergy system means that we can see how much hot water we have left in the tank and can top it up when it gets low.
We are not working blind guessing how much hot water to heat now and not wasting gas and electric heating excess water when we don’t need to. This means we save energy and money!

15. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mixergy tank - what's not to like

This is my review of the Mixergy tank and the company.
The tank was installed in the early part of December (2021) by a local company. The installation of the tank went with no issues and has been performing well using the machine learning schedule.
Initially I did have a problem with the tank taking hours to raise the temperature (and charge), but after a phone call with Ren at Mixergy the problem was solved (and fixed) in a matter of minutes. Apparently it helps if the temperature in the boiler is higher than the target temperature of the tank!
My tank has a solar diverter that can use spare energy generated by my solar PV panels. It works really well (when the sun shines of course), although I did have an email exchange with David at Mixergy to get my head straight how it works. I use a Solar iBoost+ device that detects any energy that is being exported back to the grid, and it is that energy that the tank will use. So as many reviewers have said - free hot water.
I think the Mixergy tank is a brilliant piece of technology and the Mixergy company staff extremely friendly (and patient) and open to suggestions for possible enhancements.

7. Januar 2022
Bewertung ohne vorherige Einladung
Mixergy-Logo

Antwort von Mixergy

Thank you so much for your review! We hope you have many happy years of free solar hot water ahead! Suggestions are always welcome as we look to make the Mixergy experience as impactful as possible for our customers. Thanks again and welcome to #TeamMixergy

Bewertet mit 5 von 5 Sternen

Great Product

We installed our tank in June and it's worked perfectly so far. The web based app is intuitive, easy to use and makes it easy to view your hot water energy use over time. The manual controller which comes with the tank is also very helpful and helps visualise how much water is available. The tank has helped us change our habits and we now waste a lot less energy heating unnecessary hot water. Would highly recommend to anyone thinking of getting a new tank.

1. Dezember 2021
Bewertung ohne vorherige Einladung
Mixergy-Logo

Antwort von Mixergy

Thanks for taking the time to review, we are glad to hear that you are happy with your tank and you find the app useful.

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