Kelly dealt with my whole booking process. She was great, caring, professional, friendly, knowledgeable and she did everything she said she would do including emailing me a link to the scans. The mri... Mehr ansehen
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Kelly dealt with my whole booking process. She was great, caring, professional, friendly, knowledgeable and she did everything she said she would do including emailing me a link to the scans. The mri... Mehr ansehen
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Had an open mri, due to claustrophobia. All the staff were friendly and helpful and the radiographer explained the process thoroughly
Medserena provided an excellent and professional service for my upright MRI. As I am claustrophobic, this was a fantastic scanner for me. The scanner was open at the front and I found the MRI very e... Mehr ansehen
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Super facility and all staff were friendly, professional and very reassuring. Adam took time to explain clearly the whole procedure and everything went really smoothly for me. Would highly reco... Mehr ansehen
Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
114a Cromwell Rd, Kensington, SW7 4ES, London, Vereinigtes Königreich
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Upright MRI. Having arrived on time I was welcomed by Jane and her reception colleague. Was brought to waiting lounge and offered tea, coffee or water.
Within a few minutes I was with the very friendly MRI team. Completed the scan and reception had taxi waiting for me. No claustrophobia. Such a brilliant service.
Very clean, staff friendly. This was my second visit for a scan on just a different part of the body. The only difference being was that on the previous occasion I recall the lady speaking to me every so often to reassure me ie That I was doing well and I was half way through (even though it’s an open Mri I suppose I’m just a nervous person). Maybe because I’d been before they just assumed I was ok. All in all though it’s better than the enclosed scan that I am terrified of !
I am severely claustrophobic so I went to Medserena in Londonfor an upright MRI today.
All the staff were wonderful. They reassured me and were very Patient's. Even though it was an upright scan I was still very nervous. I shouldn't have been. It wasn't as noisy as I was expecting plus you can watch a video to take your mind off it.
A fad and reliable service
staff both helpful and friend,yits the second time I have used your facilities I would both recommend and again use MEDSERENA.
It is almost a year ago I had the MRI scan. The service was professional perfection by each person involved from front desk to scan. I was nervous and someone sat in with me which made all the difference.
Lovely waiting room. MRI not being in a noisy tunnel is perfection, it is compassionate medicine!
I am hugely grateful. R>A.Mackenzie
Thank you to everyone at Medserena (Didsbury)
Stanley the radiologist was extremely kind and put me at ease. I found everything so calm and reassuring. I would recommend this service, if like myself you cannot tolerate the ordinary MRI scanner. Everything is so bright, that definitely helps if you are claustrophobic. Stanley talked to me throughout the scan. Every single member of staff are very welcoming and put you at your ease. Thank you
The whole experience from the staffs welcoming friendly nature to the scanner it's self was in my opinion amazing!! I'm an anxious person but on this occasion they helped ease any anxieties.
The only problem I experienced was the stairs , I was in excruciating pain, I am chlostaphobic so obviously not taking the lift .
Overall though it was a pleasant experience.
The whole experience was positive Staff are amazing and a very calm environment
Thank you
The place is very good efficient staff and very considerate and patient as I have difficulty in walking they helped me to get up and take me to the upright screen
The staff were most professional in their duties and so reassuring
The facilities were top spec and relaxing
I had a very positive experience at Medserena Upright MRI Scanner. From the receptionist to the scanning department, all the staff were extremely helpful, kind, and humble. The process was well explained, and I felt comfortable and supported throughout my scan. Highly recommend their service.
Great service overall from initially enquiring to accommodating my request to the excellent communication by Jane at Manchester, the care taking by the rest of the staff to the speedy issuing of the report to both my consultant and I. Very highly recommended.
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