Ordered a double driveway gate July 2026, delivered only 1 of the 2 gates which arrived in late Sept, various emails sent, initially acknowledged the error and said they would send the other half of t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have ordered and paid for gates, i still, after 5months have not recieved the gates, and all communications via phone (which is never answered) or emails that are never repsonded to with a request t... Mehr ansehen
I saw a facebook advert selling pedestrian garden gates, at a very reasonable price, very near to me. I messaged to check the gates were still available and verify the price. I got a very quick rep... Mehr ansehen
Ordered a pair of gates from MD Carpentry, through B&Q in July. One gate arrived on 2 September and have contacted them personally and through B&Q customer services for the other gate with no joy or r... Mehr ansehen
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Beware - Do not purchase
Beware - this is a dodgy company! I bought a gate from them using B&Q marketplace. I immediately contacted them for a refund or replacement as the gate was so poorly put together it couldn't be used - whole panels not nailed together. And damaged in multiple places. After weeks of emails, the company have been trying to negotiate a partial refund of 30% then 50%. After B&Q getting involved and telling them they had to give a full refund, they said they would, only if we paid a 90 pound fee for collecting the faulty item or driving it myself to B&Q. B&Q have confirmed that even if I could drive the item to their store, that they will not accept it as it needs to be taken back by MD carpentry. I will now be going to the small claims court.

Antwort von Mdcarpentryworkshop
Sturdy but rough edges
The driveway gates are sturdy, built well, and will certainly do the job. They're a little rough at the edges, where sawn wood has not been planed/smoothed down, needing a touch-up from us. Their couriers delivered with no problems.
Needed my gates urgently and delivery…
Needed my gates urgently and delivery was quick! They did not disappoint.
I’m very happy
My custom size gate fits perfectly!!
My custom size gate fits perfectly!!
They delivered exactly what I needed.
Customer service was quick with replies too. I recommend
needed a specific sized garden gate
needed a specific sized garden gate and got what i ordered, couldnt be happier.
Perfect Fit, Excellent Quality & Service
From start to finish, the service was excellent. The door fits perfectly and feels very well made, and any questions I had were answered promptly. It’s clear they know what they’re doing—highly recommended if you want quality and peace of mind.
Ordered front gate
Ordered front gate, well made and sturdy, well worth the money and free delivery.
Great service and quick delivery
Great service and quick delivery, approved!!
I'm impressed by the quick delivery
I'm impressed by the quick delivery
I recommend
Best customer service ever
Best customer service ever! Highly recommended.
Really quick and good customer service
Really quick and good customer service. I want to special thanks to the delivery driver. I would recommend to everyone.
Terrible customer services
Terrible customer services. Ringing the number puts you through to a call centre of generic answers "please wait till the end of the week for an update".
Haven't recieved a single email from md carpentry since placing the order. Delivery times are miles off on the website and no one seems to care. Definitely would not recommend this company.

Antwort von Mdcarpentryworkshop
False claims and Replies to comments
They claim this is defamation... this IS NOT AND I CAN AND WILL PROVE WHAT I SAID IS FACT! READ CAREFULLY!
False claims and Replies to comments knowing people cannot reply to it. Find my comment below.
I commented my review as I told this company I would! They replied with false claims trying to say that they had sent the correct gates and all the orders show this! Please not if anyone would like to see the evidence I have comment and I can send it through! They are Liars! Not only this but after my comment they tried to report it and claim it contained illegal content and threats!
These people are scamming people! They are doing so knowingly and trying their hardest to cover their backs! Its acctually disgusting! When we pay for something we expect it to come as it should and we expect to get what we pay for! With these YOU DONT!
AVOID these 'exceptional carpenters' at all length they are not what they say they are and their standards are absolutly shocking. As I say i have EVERYTHING to back up what happened! I can prove that to anyone who wants the information and are looking at purchasing through these people!
Shoddy products, absolutly disgusting customer service, vile lies and false reports!
I WILL BE REPORTING THESE TO TRADING STANDARDS! THIS IS WRONG!
P.S. MD CARPENTRY WORKSHOP LTD you do not get to lie, con and rip people off and then further report false claims trying to hide what your doing! Doesnt work like that!

Antwort von Mdcarpentryworkshop
Really good gate and quick delivery
Had a very minor problem but MD…
Had a very minor problem but MD Carpentary dealt with it instantly and professionally. thanks Nish and J . 😉
Great service
Great service, extremely helpful, items cut to size without extra cost, good quality products, delivery time very quick.
Very disappointing experience with MD…
Very disappointing experience with MD Carpentry. I ordered garden gates which were never received. When I contacted the company to resolve the issue, there was very little care or effort to actually investigate what had happened.
Instead of helping resolve the problem or offering a replacement or refund, they simply relied on tracking showing that a parcel had been delivered, despite the gates themselves not being included.
Good customer service would involve working with the customer to sort out missing items, but unfortunately that was not my experience. I am now having to go through a lengthy dispute process to try and resolve something that should have been handled by the company in the first place.
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