Mdcarpentryworkshop Bewertungen 

205
•
TrustScore 2 von 5

2.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ordered a double driveway gate July 2026, delivered only 1 of the 2 gates which arrived in late Sept, various emails sent, initially acknowledged the error and said they would send the other half of t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I have ordered and paid for gates, i still, after 5months have not recieved the gates, and all communications via phone (which is never answered) or emails that are never repsonded to with a request t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I saw a facebook advert selling pedestrian garden gates, at a very reasonable price, very near to me. I messaged to check the gates were still available and verify the price. I got a very quick rep... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ordered a pair of gates from MD Carpentry, through B&Q in July. One gate arrived on 2 September and have contacted them personally and through B&Q customer services for the other gate with no joy or r... Mehr ansehen


Kontaktinformationen

2.1

Mangelhaft

TrustScore 2 von 5

205 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

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2.1

Alle Bewertungen

(205)

204 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Beware - Do not purchase

Beware - this is a dodgy company! I bought a gate from them using B&Q marketplace. I immediately contacted them for a refund or replacement as the gate was so poorly put together it couldn't be used - whole panels not nailed together. And damaged in multiple places. After weeks of emails, the company have been trying to negotiate a partial refund of 30% then 50%. After B&Q getting involved and telling them they had to give a full refund, they said they would, only if we paid a 90 pound fee for collecting the faulty item or driving it myself to B&Q. B&Q have confirmed that even if I could drive the item to their store, that they will not accept it as it needs to be taken back by MD carpentry. I will now be going to the small claims court.

8. April 2026
Bewertung ohne vorherige Einladung
Mdcarpentryworkshop-Logo

Antwort von Mdcarpentryworkshop

We’re sorry to hear about your experience; however, we strongly dispute the claims made here.

The item supplied met our quality checks before dispatch, and we have been actively engaging with you to reach a fair resolution. As per standard policy, collection arrangements and associated logistics were clearly communicated.

We remain committed to resolving this matter and encourage you to continue communication with us directly so we can bring this to a proper conclusion.

Bewertet mit 4 von 5 Sternen

Sturdy but rough edges

The driveway gates are sturdy, built well, and will certainly do the job. They're a little rough at the edges, where sawn wood has not been planed/smoothed down, needing a touch-up from us. Their couriers delivered with no problems.

26. März 2026
Bewertet mit 5 von 5 Sternen

Perfect Fit, Excellent Quality & Service

From start to finish, the service was excellent. The door fits perfectly and feels very well made, and any questions I had were answered promptly. It’s clear they know what they’re doing—highly recommended if you want quality and peace of mind.

31. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible customer services

Terrible customer services. Ringing the number puts you through to a call centre of generic answers "please wait till the end of the week for an update".
Haven't recieved a single email from md carpentry since placing the order. Delivery times are miles off on the website and no one seems to care. Definitely would not recommend this company.

24. März 2026
Bewertung ohne vorherige Einladung
Mdcarpentryworkshop-Logo

Antwort von Mdcarpentryworkshop

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

This is certainly not the level of service we aim to provide. We understand how frustrating delays and lack of communication can be, and we sincerely apologise for any inconvenience caused.

We would like the opportunity to look into this for you and resolve it as quickly as possible. Please could you contact us directly with your order details at [your email/contact], so we can investigate and provide you with a clear update.

Your feedback is important to us, and we are actively working to improve our communication and delivery processes.

Bewertet mit 1 von 5 Sternen

False claims and Replies to comments

They claim this is defamation... this IS NOT AND I CAN AND WILL PROVE WHAT I SAID IS FACT! READ CAREFULLY!

False claims and Replies to comments knowing people cannot reply to it. Find my comment below.

I commented my review as I told this company I would! They replied with false claims trying to say that they had sent the correct gates and all the orders show this! Please not if anyone would like to see the evidence I have comment and I can send it through! They are Liars! Not only this but after my comment they tried to report it and claim it contained illegal content and threats!

These people are scamming people! They are doing so knowingly and trying their hardest to cover their backs! Its acctually disgusting! When we pay for something we expect it to come as it should and we expect to get what we pay for! With these YOU DONT!

AVOID these 'exceptional carpenters' at all length they are not what they say they are and their standards are absolutly shocking. As I say i have EVERYTHING to back up what happened! I can prove that to anyone who wants the information and are looking at purchasing through these people!

Shoddy products, absolutly disgusting customer service, vile lies and false reports!
I WILL BE REPORTING THESE TO TRADING STANDARDS! THIS IS WRONG!

P.S. MD CARPENTRY WORKSHOP LTD you do not get to lie, con and rip people off and then further report false claims trying to hide what your doing! Doesnt work like that!

12. März 2026
Bewertung ohne vorherige Einladung
Mdcarpentryworkshop-Logo

Antwort von Mdcarpentryworkshop

Your statements in this review are incorrect and misrepresent what occurred with this order.

The gates delivered were supplied according to the size and specifications selected at the time the order was placed. Our order records, product listing, and delivery documentation all confirm the details of the item purchased and the item supplied.

We carefully reviewed the screenshots and recordings you previously sent and they confirm the specifications selected when the order was placed. The gates delivered therefore matched the order that was submitted.

We take accusations of dishonesty very seriously. Our business supplies many customers through recognised marketplaces and maintains detailed records of every order, including product specifications and proof of delivery.

If you believe there has been a misunderstanding, we are happy for the matter to be reviewed by the relevant marketplace or authorities with the full order documentation available.

MD Carpentry Workshop

Bewertet mit 1 von 5 Sternen

Very disappointing experience with MD…

Very disappointing experience with MD Carpentry. I ordered garden gates which were never received. When I contacted the company to resolve the issue, there was very little care or effort to actually investigate what had happened.
Instead of helping resolve the problem or offering a replacement or refund, they simply relied on tracking showing that a parcel had been delivered, despite the gates themselves not being included.
Good customer service would involve working with the customer to sort out missing items, but unfortunately that was not my experience. I am now having to go through a lengthy dispute process to try and resolve something that should have been handled by the company in the first place.

2. März 2026
Bewertung ohne vorherige Einladung

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