Excellent selection of fish that always come well packaged and in good healthy condition. This is now my go to for any live stock, would 100% recommend to everyone
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Das sagen Bewerter
Similar to others who have commented, this company does not explain that things are out of stock nor do they respond to emails asking for an update. Used the credit card scheme to cancel the ord... Mehr ansehen
The order was delivered on time and in very good condition. All the livestock arrived healthy and exactly as described. The pricing was also much better than my local fish shop, which I really app... Mehr ansehen
Unternehmen hat geantwortet
I received the live stock (cleaning crew including Astrea snails, etc. within the timeframe. All the occupants were alive and healthy looking. The heat pad enclosed kept the water at a suitable temp... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
At Marine World Aquatics we stock range of salt water reef aquarium dry goods fish and corals for all reefers. We are the UK's no 1 leading aquatics retailer.
Kontaktinformationen
Buttershaw Lane , BD6 2DD, Bradford, Vereinigtes Königreich
- 01874 416425
- info@marine-world.co.uk
- www.marine-world.co.uk
4.4
Hervorragend
479 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 63 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great size blue lobster and packed…
Great size blue lobster and packed really good! No complaints!
Thanks
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Hi Liam,
Thanks so much for your 5-star review! We’re thrilled to hear that you’re happy with the size of the blue lobster and the way it was packed. We really appreciate your feedback and look forward to serving you again soon.
What you need to know!
Ignore the haters! I can guarantee 98% of the bad reviews here on Trustpilot are simply because some folk either don’t read or don’t understand the terms and conditions. I for one can say I’ve never had a problem!
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thanks for your comment! We’re really glad to hear you’ve had a positive experience. You’re absolutely right misunderstandings often arise when terms aren’t fully read or understood, and we always encourage customers to reach out if they have questions. Your support means a lot! 🙌
DO NOT USE THIS COMPANY
Worst customer service I’ve ever experienced waiting for a month for my order witch I Know is a possibility but I contacted them to ask on a update but no response contacted them again no response and for a third time no response in between this they keep sending my email telling me about there stock levels and how I could miss out if I don’t order right away what a joke can not even complete the order I have and then after all that all I get is a email saying by my request the order is cancelled absolute liar all I done was ask for an update will never use this company for anything again stay away
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
We’re truly sorry to hear about your recent experience with us. This is certainly not the level of service we aim to provide, and we understand your frustration — especially after waiting upto 30 days we clearly state on website due to nature of items.
Please accept our sincere apologies for the lack of response to your inquiries and for the confusion regarding the cancellation of your order. We can assure you that your feedback has been taken seriously, and we’re actively looking into how this happened so we can prevent it in the future.
Absolute rubbish
Absolute rubbish. Couldn’t give it zero stars or I would have. Very disappointed and let down. Checked by chat online that the fish I was looking for was in stock and their hours advertised on their website as open from 11am at their address on Buttershaw Lane. Drove 102 miles to find the place boarded up. I rang to be told they only deal on-line now and blamed the web site developers - if they actually exist. Terrible service. Complete waste of my day and petrol. One customer gone. If they care. I’ll take this review down when their details have been corrected so no one else has a wasted trip.
7. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
We are really sorry to here of your wasted trip, as single parent trying juggle work and thriving business we can not all ways be at both places at once, and we asked are web designers to ament this and to our knowledge has not been corrected,
Once again we deeply sorry.
Very well packed live stock
Very well packed live stock
And great delivery service
Will definitely buy again
From there Web site
No problems at all
10/10
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you so much for your kind words! We’re thrilled to hear that you were happy with the packaging, delivery, and overall experience. We look forward to serving you again soon — your support means a lot! 🌟 10/10 from you is a 10/10 day for us!
Great selection
Great selection, straight forward ordering and trouble free delivery of very healthy specimens means I shall be using Marine World Aquatics again! Many thanks.
29. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you so much for your kind words! We’re thrilled to hear you were happy with the selection, ordering process, and the health of your specimens. We look forward to serving you again at Marine World Aquatics — thanks for your support!
Prompt service
Prompt service. One of the snails was dead.
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you for your feedback. We’re pleased the service was prompt, but we’re sorry to hear one of the snails arrived dead. Please get in touch with us so we can make this right for you.
Impeccable Quality!
I have been allowing my newly purchased fish to acclimatise and settle in my quarantine aquarium, before writing this review. I can now confidently state that these fish are some of the healthiest I have ever purchased. Judging by the packaging, I knew these fish had received optimal care before shipping.
Thank you very much Marine World Aquatics!
28. Mai 2025
Bewertung ohne vorherige Einladung
Very happy with the fish and inverts’ I…
Very happy with the fish and inverts’ I purchased. Arrived well packed and very quickly. Heat pack still warm.
All animals happy and healthy. Good weight and no signs of illness or injury. Will order again.
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you for the wonderful feedback! We’re delighted to hear your fish and inverts arrived safely, healthy, and well-packed. It’s great to know everything met your expectations. We look forward to your next order!
Great service
Great service. Good value box for CUC. Highly recommend.
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you for your positive feedback! We’re thrilled you found the CUC box to be great value and that you were happy with our service. Your recommendation means a lot to us!
Great stock availability
Great stock availability, excellent service and quick dispatch
21. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
“Thank you for your kind feedback! We’re glad to hear you were pleased with our stock availability, service, and prompt dispatch. We look forward to serving you again!”
Ordered 2 tree sponges (red and orange)…
Ordered 2 tree sponges (red and orange) and both arrived in great condition and of good size. I look forwards to mounting them, settling them, then doing some sponge fragging. They were correctly bagged with no air pockets.
I have purchased a lot of fish and inverts from Marine World Aquatics and am very pleased with the service.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you so much for your kind feedback! We’re thrilled to hear that your red and orange tree sponges arrived in great condition and size. It’s awesome that you’re planning to mount and frag them—we’d love to see how they turn out! We always strive to pack everything carefully, so we’re glad to hear the no-air packing was spot on. Thanks again for your continued support and for choosing Marine World Aquatics!
I’m fairly happy with the communication…
I’m fairly happy with the communication with the shop, first time ordering so I had done some mistakes on my part.
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you for your review,
& your honesty,
Great knowledge and a pleasure to talk…
Great knowledge and a pleasure to talk to ordered 3 fish 2 arrived and a refund was issued for the one that was not in stock both the purple tang and the chalk gobie where healthy and happy thanks will be back for more
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you so much for your kind words! We’re glad to hear that the Purple Tang and Chalk Goby arrived healthy and are doing well in their new home. We appreciate your understanding regarding the out-of-stock item and are happy the refund was processed smoothly. Looking forward to serving you again soon!
Delivered as promised
I purchased canister filter which was out of stock, but the company ordered for me and I received it today. Happy with purchase
9. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thanks for your Review
Received the live stock within the allotted time in good condition
Received the live stock within the indicated timeframe. All the occupants were alive and healthy looking. The heat pad enclosed kept the water at a suitable temperature. After a slow drip acclimatisation process, I placed them into my reef tank. This is the second day and all seems well with the new occupants. I have shopped a second time online shop with Marine World Aquatics, again the stock was an excellent choice, well packed and looked after well by the delivery company, very happy will use again.
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you for your positive feedback! We’re thrilled to hear that your livestock arrived safely and in great condition, and that the acclimation process went smoothly. It’s great to know that your reef tank is doing well with its new occupants. We truly appreciate your continued trust in Marine World Aquatics and are delighted to have you as a returning customer. Looking forward to serving you again soon!
Received two butterfly's
Received two butterfly's. regretfully 1 was dead but after sending pictures of original Packaging and dead fish a credit was made. The only regret was that I now had paid postage for two fish, with no credit against my postage.
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you for your update. I’m sorry to hear that one of the butterflies arrived deceased. I’m glad to know a credit was issued after you provided the necessary photos. However, I completely understand your concern about the postage—it’s unfortunate that the shipping cost for the lost fish wasn’t credited as this postage is less than actual cost we pay & if courier was to credit us we would be happy to forward these onto you but they dont.
Hopefully, this feedback helps improve the process in the future. Thank you for your patience and for bringing this to our attention.
Great company to deal with
Great company to deal with my new wet pets arrived safe and in fantastic condition super fast delivery very friendly all in all great experience thank you will definitely be ordering from you again kind regards Martin
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thank you so much for the great feedback! We’re glad to hear you’re happy with the service and that your livestock continues to arrive in excellent condition. We truly appreciate your support and look forward to serving you again soon—well done to you too for being a fantastic customer!
Delivery always on time
Delivery always on time, well packed. Will use now when I need new. Great to buy from you. Thank you.
1. Mai 2025
Bewertung ohne vorherige Einladung
A bloody great business to deal with
A bloody great business to deal with , always on hand and will always try to source your order .
I’ll only ever use these now .
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von Marine World Aquatics
Thanks for feedback,
Sorry wait took little longer than expected, but we got them in end
When they have not been available in uk for fair while
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