Maltashopper have a great team in their customer care section. They really do their utmost - calmly and with efficiency- to take care of their customers’ needs.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Our experience was excellent. From the moment we walked into their St Venera office to when we ordered. Delivery was on time and on the day we could track the delivery's progress. Assembly by their... Mehr ansehen
Unternehmen hat geantwortet
I have used their services many times and have always had a great experience. The customer service is friendly and professional, with quick replies and always very helpful. Highly recommended!
Unternehmen hat geantwortet
Worst experience ever!!! The website is complete junk. You select an item and when you go to pay, it keeps on prompting you for a credit card even though you select different payment methods. If... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Dekoration und Inneneinrichtung
- auch in
- Büromöbelhändler
- Fachgeschäft für Bettwaren
- Schlafzimmermöbelgeschäft
Vom Unternehmen geschrieben
Affordable home solutions like Casa and IKEA are nowhere to be found on the Maltese Islands. Problem solved! Maltashopper is here to deliver affordable products for your home! You'll uncover kitchens in a variety of colours and designs, wardrobes and other bedroom furniture, dining tables and chairs for your interior or garden space, and so much more. Whether you’re after modern, traditional, minimalist or Scandinavian styles, Maltashopper offers a range of brands for you to browse through. Maybe you’re just looking to scratch that DIY itch … you’re bound to find what you’re looking for! Maltashopper started operating in 2011. A growing family needed to find affordable furniture for their nursery, and IKEA seemed to be the best fit. Maltashopper filled this void in the market and became the first reliable business to deliver IKEA to the people of Malta and Gozo. Our vans and trucks travel to Sicily and back every week to cater for this growing demand. After becoming a household name, Maltashopper has taken pride in emerging as Malta’s preferred choice for bringing IKEA and other brands into their homes. Browsing through the website is easy and simple, getting in touch with support is very straightforward, and placing an order is a piece of cake. IKEA shipments enter Malta weekly. Personal shoppers are present in Sicily, hand-picking products off the shelves specifically for customers, allowing them to benefit from in-store discounts and newly stocked items.
Kontaktinformationen
162 , Cannon Road, SVR 5534, Santa Venera, Malta
- Sales@maltashopper.com
- www.maltashopper.com
4.0
Gut
160 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von MaltaShopper
Thank you, Laurene! We're glad that you enjoyed our service! Looking forward to hearing from you again soon.
Antwort von MaltaShopper
Thank you, Nicholas! Looking forward to hearing from you again soon.
Antwort von MaltaShopper
Thank you, Amanda! We're glad that you enjoyed our service! Looking forward to hearing from you again soon.
Good communication
Good communication and efficient service. It was the first time I ordered items from Maltashopper and I am very happy with the service provided.
9. April 2023
Antwort von MaltaShopper
Thank you, Marilyn! We're glad that you enjoyed our service! Looking forward to hearing from you again soon.
No clear delivery date
No clear delivery date.
Too many automatic emails with no clear information.
Update:
Delivery took over 1 month, not a week, and even though I paid for delivery I received several automatic emails asking me to confirm I wanted delivery. Definitely will not buy again, mega store is 10 times better.
12. April 2023
Antwort von MaltaShopper
Hi Tania, Thank you for the feedback. We're always grateful to our clients for taking the time to revert back with their thoughts on how we can improve.
I'm sure that we could work on our email communications however, we were very timely with your order having delivered it within a week of receiving it.
I'm not sure that this feedback warrants a 1-star review. Please reach out to us and let us know which emails you felt were unnecessary throughout the process and where you feel that we need to be clearer.
Thanks again for your time and your order. We hope you enjoy your products!
Antwort von MaltaShopper
Thank you for the review, Charlene! Enjoy your order and hope to hear back from you soon.
Good communication and fast service.
3. April 2023
Antwort von MaltaShopper
Thank you for the review, Andrea! Enjoy your order and hope to hear back from you soon.
Antwort von MaltaShopper
Thank you for your regular business, Alan! Looking forward to hearing from you again soon. Enjoy your order!
Quick service
29. März 2023
Antwort von MaltaShopper
Thank you for the review Joseph! Enjoy your order. We look forward to hearing from you again soon!
Antwort von MaltaShopper
Hi Ian, thanks for the review! Glad all went smoothly. Enjoy the order and hope to hear from you again soon!
Antwort von MaltaShopper
Hi Charlene, thanks for the review! Glad you liked the order. We will pass on the feedback to our delivery team. Hope to hear from you again soon.
A very efficient service.
They were very helpful, as mine was my first experience. Thank you very much for your efficiency and your patience.
19. März 2023
Antwort von MaltaShopper
Thank you for your review Francis! We hope to hear from you again soon.
Efficient service
Efficient service. Also requested another invoice after a couple of days to show our vat number and it was sent promptly.
Thank you
13. März 2023
Antwort von MaltaShopper
Thank you for your review, Christine. Hope to hear from you again soon
Antwort von MaltaShopper
Thanks, Karl. We appreciate your business and time to us a review!
la mia esperienza è stata molto positiva
la mia esperienza è stata molto positiva per la fantastica collaborazione del personale per risolvere i miei problemim ed effettuare l'ordine.
13. März 2023
Antwort von MaltaShopper
Thank you for your review! Enjoy your order! Hope to hear from you again soon.
Well done and thanks.
I've purchased multiple times during the past year, making over my home room by room. Maltashopper is quick and reliable, barring the few times that some items were not available in stock at IKEA, which they have no control over. But other than that, very effective and friendly service.
28. Februar 2023
Antwort von MaltaShopper
Hi James, thank you so much for your review, and for your continuous business. Enjoy your orders and hope to hear from you again soon!
RIP.OFF
An absolute rip off order cancelled and they withheld 75 eur on a 300 eur order
2. März 2023
Bewertung ohne vorherige Einladung
Antwort von MaltaShopper
Hi Patrick,
I've just looked into your order and we can assure you that your order of €349.49 was refunded in full after you decided to cancel it. We did not withhold any amount from the amount that you paid originally. Your full refund was processed on the 2nd March.
We would greatly appreciate it if you could remove this inaccurate review, or update it to reflect the level of service that we have actually provided to you.
Thanks
Antwort von MaltaShopper
Thank you for your review, Peter! Enjoy your order and hope to hear from you again soon.
The support we got from the salesExcellent team…
The support we got from the sales team especially Steve, was very good and really helpful.
27. Februar 2023
Antwort von MaltaShopper
Thank you for your review, Charles! We will pass the feedback over to the whole team. Enjoy your order and hope to hear from you again soon!
great service and very helpful
22. Februar 2023
Antwort von MaltaShopper
Thank you for your review, Anne! Enjoy your order and hope to hear from you again soon!
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