Jag har varit utan täckning i Spanien i tre dagar. Roaming fungerar inte alls och alla spanska nätverk är blockerade. Jag har kontaktat kundservice i sociala medier men får inget svar. Katastrofal ser... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Customer service quality is good, got help quickly. However - when eSIM activated - no calls could have been made, only sms. Vancelled service because of that.
Unternehmen hat geantwortet
The customer service which I got today is really good,where as before when I tried to call it got transferred to other countries and there was lot of disturbance.
Not easy to register, my phone still shows that my new number is +46 0000000. And I cannot call my friends number, but their number is active and can be reached when calling from any other number.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Lycamobile är en hög kvalitet prisvärda kontantkort SIM som du kan njuta av en fantastisk utlandssamtal och hålla kontakten med dina nära och kära runt om i världen, oavsett om de är i Afrika, Amerika, Asien, Australien och Europa.
Kontaktinformationen
116 21, Stockholm, Vereinigtes Königreich
- www.lycamobile.se
2.6
Mangelhaft
1366 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Das haben sich andere Leute angesehen
Reassuring when I got a scam message.
Reassuring when I got a scam message.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Lyca Mobile SE
Hi Customer,
Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
There is no way to contact a custumer…
There is no way to contact a custumer serivce, they use a total useless AI in chat.. complete waist of time and money, I bought a Esim, installed it, registerd it, and won't work and i don't know why...
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Lyca Mobile SE
Dear Danilo Krausz,
We understand your concerns regarding your eSIM not working and the difficulty you experienced while trying to get support. We appreciate your feedback and would like the opportunity to review the issue and assist you further.
Please contact us via our private channel with your Lyca Mobile number and eSIM details so we can check the activation status and work towards a resolution.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
There have been occasions in the past…
There have been occasions in the past where I have waited for hours to get through to your customer support, and even after this extended wait, I did not receive a satisfactory response. Additionally, the extra credit previously offered on online top-ups 10% bonus credit is no longer available.
4. August 2026
Antwort von Lyca Mobile SE
Hi Arun,
We understand your concerns regarding the waiting time for customer support and the changes to the online top-up bonus credit offer. We appreciate your feedback and would like the opportunity to review your experience.
Please contact us via our private channel with your Lyca Mobile number and account details so we can look into your concerns and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
My card and number do not work
My card and number do not work, there is no registration on the network, although the tariff is paid. I will change my mobile operator.
3. August 2026
Antwort von Lyca Mobile SE
Dear Customer,
We understand your concerns regarding your SIM card, number activation, and network connection issues despite having an active tariff. We would like the opportunity to review this and assist you further.
Please contact us via our private channel with your Lyca Mobile number and account details so we can investigate the issue and work towards a resolution.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Vansinnigt krångligt att logga in för…
Vansinnigt krångligt att logga in för att ta reda på mobiltelefonnummer etc. Helt vansinnigt.
3. August 2026
Antwort von Lyca Mobile SE
Kära Johan,
Vi förstår dina problem med de svårigheter du upplevde när du försökte logga in och komma åt dina mobilnummeruppgifter. Vi uppskattar din feedback och hjälper dig gärna vidare.
Ring *105# för att få Lyca Mobile-numret. Om problemet med online-inloggning kvarstår, ange felmeddelandet för att hjälpa till.
Med vänliga hälsningar,
LycaMobile Review Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile SE
Dear Customer,
We understand your concerns regarding your experience with our service. We would like the opportunity to review the issue and assist you further. Please contact us via our private channel with your Lyca Mobile number and details of your concern so we can investigate and work towards a resolution.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Worst service ever I used
3. August 2026
Antwort von Lyca Mobile SE
Dear Customer,
We understand your concerns regarding your experience with our service. We value your feedback and would like the opportunity to look into the issue and assist you further.
Please contact us via our private channel with your Lyca Mobile number and details of the issue so we can investigate and work towards a resolution.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It is very time consuming to charge GB
It is very time consuming to charge GB. Currently I have 85 kr but no GB. The system told me I would charge 4 GB, which was not true. Moreover, the system logged me out of the app and I don't know my password. It seems I lost 85 kr.
2. August 2026
Antwort von Lyca Mobile SE
Hi Pablo Alliende,
We are sorry to hear about the issues you experienced with adding data and accessing your account. We understand how concerning it is when your balance is deducted but the data is not received.
Please contact us via our private channel with your Lyca Mobile number and transaction details so we can check your account, verify the data activation status, and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Why eSIM is not working in a iPhone 17…
Why eSIM is not working in a iPhone 17 ? I have no clue. It says activated but there is no number displayed and it is not able to call also. How do I get the Lyca number then ? I can’t login, can’t register, completely stuck. My order# ORD0A1130000213168 / SE0004474355. Please get back with a solution
2. August 2026
Antwort von Lyca Mobile SE
Dear Arpan Ray,
We are sorry to hear about the issues you’re experiencing with your eSIM activation on your iPhone 17. We understand how inconvenient it is to have an activated eSIM that is not displaying a number or allowing calls.
Please dial *105# to check your Lyca Mobile number. If the issue persists, please share a screenshot of the error message via our private support channel so we can review and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Nothing works. customer service terrible
1. August 2026
Antwort von Lyca Mobile SE
Dear Customer,
We are sorry to hear about your experience. We understand your concerns regarding the service and support received. Please contact us via our private channel with your Lyca Mobile number and details of the issue so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Jag köpte nätt men den funkar inte…
Jag köpte nätt men den funkar inte behövde be en vän för dela den funkar inte tills nu
1. August 2026
Antwort von Lyca Mobile SE
Bästa kund,
Vi beklagar att er tjänst inte fungerar som förväntat. Vi förstår hur obekvämt det är när man har köpt ett abonnemang men inte kan använda tjänsten.
Vänligen kontakta oss via vår privata kanal med ditt Lyca Mobile-nummer och abonnemangsuppgifter så att vi kan kontrollera problemet och hjälpa dig vidare.
Med vänliga hälsningar,
LycaMobiles recensionsteam,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile SE
Dear Customer,
We are sorry to hear that your payment was taken but your data bundle was not activated. We understand your concern. Dial *137# to check the bundle allowances. For further assistance. please contact us via our private channel with your Lyca Mobile number.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Not easy to register
Not easy to register, my phone still shows that my new number is +46 0000000. And I cannot call my friends number, but their number is active and can be reached when calling from any other number.
1. August 2026
Antwort von Lyca Mobile SE
Dear Daniela,
We are sorry to hear about the difficulties you’re experiencing with registration and calling. We understand how important it is to have your correct number displayed and stay connected.
Please contact us via our private channel with your Lyca Mobile number and device details so we can check the issue and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile SE
Hi Ghulam Mustafa,
We're happy to hear you enjoyed our services. Thank you for your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Always failed to pay.
31. Juli 2026
Antwort von Lyca Mobile SE
Dear Customer,
We are sorry to hear that you’re experiencing issues with making payments. We understand how inconvenient this can be. Please contact us via our private channel with your Lyca Mobile number and payment details so we can check the issue and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
had a great experience with Lyca…
had a great experience with Lyca Mobile. The customer service was friendly, helpful, and solved my issue quickly. The service is reliable, and the prices are affordable. I am very satisfied and would recommend Lyca Mobile to others.
31. Juli 2026
Antwort von Lyca Mobile SE
Hi Abdinasir,
We are so happy to hear about your excellent experience with us! It's wonderful to know that our customer service was friendly and helpful, resolving your issue quickly. We are glad you find our service reliable and our prices affordable. Thank you for recommending us!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It was good and easy to switch from…
It was good and easy to switch from hallon to lyca . Services are good in lyca
31. Juli 2026
Antwort von Lyca Mobile SE
Hi Customer,
We're so glad to hear that your transition was smooth and that you're enjoying our services! Thank you for your positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
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