Lighting Legends Bewertungen 296

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Good communication from Lighting legends. The lights are nice and look good , my one reservation would be the Lux level when they turn on could be better, if slightly darker before they switch on thu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy, smooth, fast and efficient transaction from choosing the elite festoon 15 metres to receiving them. Fitted and working brilliantly; the quality of the materials and construction seem very stu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Top quality, robust lights that look fabulous and light up the garden brilliantly!! Absolutely love them. Well packaged and quick delivery. Highly recommend 👌

Bewertet mit 5 von 5 Sternen

Had super festoon lights a while now in our front courtyard garden and back courtyard garden. (Which we have on most evenings ) Recently added another set for extra lights . Decided to also bu... Mehr ansehen

Unternehmensdetails

  1. Beleuchtungsgeschäft

Vom Unternehmen geschrieben

We are on a mission to inspire people to transform their outdoor spaces and brighten up their gardens with our fantastic range of high quality lighting.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

296 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 10 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 5 von 5 Sternen

Fantastic set of lights

Fantastic set of lights , large bulbs with a lovely glow ,easy to attach to garden fence , quick delivery . Customer services contact due to sizing and query of extra set and they were fantastic, quick responses with all the information I needed , would highly recommend this company and the product

18. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding customer service

I had an outstanding experience with Ciera from the customer service team. From start to finish, she was professional, courteous, and incredibly helpful. She went above and beyond to locate my missing parcel, I felt completely supported throughout the process. It’s rare to come across such genuine dedication and efficiency. Truly a 5-star experience — thank you for setting the gold standard in customer service!

14. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great outdoor lights!

Purchased 2 sets of outdoor lights ... the quality is fantastic, and so much better than the previous sets I've bought of Amazon. The products are also backed up by a great customer service team ... the service I received from Ciera was first rate.

24. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great quality product

Great quality product.

Easy to use website for initial purchase, which also suggests relevant accessories and allows you to easily update your order (even once the initial payment has been processed).

Items were dispatched within an hour or so and delivered the following day.

So swift was the service, that I actually thought that they’d forgotten the accessories I’d added on - so I emailed customer service. Within 20minutes of receiving my query, I received a very personable and helpful response. It turns out that they are so organised that they’d packed ALL of the items into a single box, for easier delivery.

Excellent product, delivery and customer service.

Highly recommend.

10. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Above and beyond

Well look.

I have messed around with other companies and ordered lighting strings which looked good on the advert.. but were actually awful.. along with the aftermarket bulb replacements which were all half dead when they arrived..
The whole rig eventually failed, and we were about done with garden lights..

Until I can across this company and their lights.

Totally amazing.. lit up the garden instantly.. really high quality and made so well.

From purchase to delivery to setting up.. faultless.. there is a good reason they have amazing reviews!!!

Fantastic all the way ❤️💯

5. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Festoon Lights

Having used Lighting Legends products over the last few years whilst upgrading my garden set up I recently had a fault with one of their festoon light products,
Despite being out of the guarantee period Ciera was extremely helpful and offered detailed advice and discount off replacement products.

28. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I rate this company most highly

I rate this company most highly. I have bought festoon lighting from them on several occasions since 2020, different lengths of cable with extension leads as well as both warm white & multi coloured bulbs. Not only is the product excellent, it is truly waterproof, easy to install, delivery is fast & prices are competitive! What more can one ask?! Customer service? .... second to none! Their response to enquiries is prompt and very helpful.

17. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic quality lighting

Fantastic quality lighting and excellent customer service! The products are durable, easy to install, and make a huge difference. Highly recommend!

17. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

I had such a great experience with Lighting Legends, from easy ordering, to quick responses to my queries and topped off with fast delivery. I would highly recommend. Really excited for spring now to enjoy our new lights properly!!

1. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Waterproof heavy duty festoon lights

Purchased heavy duty festoon lights, with IP65 waterproof rating. Like some others who have posted here have experienced, ours failed due to water ingress in less than 2 years. If you are outside of the 12 month warranty period, don’t waste your time trying exercise your consumer rights on faulty goods. They will give you fairly cut and paste responses telling you it couldn’t possibly be an issue with their product and it is your fault for not maintaining them properly, or that water ingress on waterproof lights should be considered as normal wear and tear. It’s a shame dishonest traders like this still exist. Save yourself the hassle and buy cheaper ones elsewhere with Amazon or the like - if there’s an issue you’ll at least be covered!

24. Januar 2025
Bewertung ohne vorherige Einladung
Lighting Legends-Logo

Antwort von Lighting Legends

Hi Will, Sorry to hear about your experience. We understand how frustrating this must be. As the lights were outside the 12-month warranty period, we’re unable to offer a replacement, but we do appreciate your feedback.

We take product quality and customer satisfaction very seriously, and our products are designed to be durable and reliable. As the lights functioned as intended for a significant period, they met the expected standards at the time of purchase and installation. While we regret any inconvenience caused, we encourage regular maintenance to help prolong the lifespan of outdoor lighting.

Thanks Jon, Management.

Bewertet mit 5 von 5 Sternen

Festoon …

I really can't fault these guys,I emailed for advise,got straight back to me with the answers I needed,placed my order,it arrived on time and undamaged,most of all we love the lights and wow what a difference,I'd give 6 stars if it was possible,thanks again guys, Mr A

1. August 2024
Bewertung ohne vorherige Einladung
Lighting Legends-Logo

Antwort von Lighting Legends

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us, from the advice you received to the timely delivery of your order. It's wonderful to know that you're enjoying your new lights and that they’ve made such a difference in your space.

Your kind words really mean a lot to us, and we're especially grateful for your mention of our customer service—it's something we take great pride in. If you ever need anything else in the future, don't hesitate to reach out.

Thanks again for your support, and we look forward to serving you again!

Bewertet mit 1 von 5 Sternen

Awful company

Awful company. Returned an item and they refused to refund despite my circumstances. Take your business elsewhere - there are far better and cheaper companies out there who don’t offer such shoddy customer service

13. August 2024
Bewertung ohne vorherige Einladung
Lighting Legends-Logo

Antwort von Lighting Legends

Thank you for sharing your feedback with us. We understand that returning items can sometimes be challenging, especially when personal circumstances are difficult. However, our records indicate that your return request was made well beyond our 30-day return policy, which is clearly outlined at the time of purchase.

We strive to apply our policies fairly to all customers to ensure consistency and transparency, and we apologise that you feel dissatisfied on this occasion. If there is anything else we can assist you with, please do not hesitate to contact us directly at support@lightinglegends.com

Bewertet mit 1 von 5 Sternen

Near fire. I wish I could post a video on here of…

I wish I could post a video on here of the electrical fault that would of ended in a garden fire had my electrician boyfriend not heard a hiss, saw the sparks and was able to stop it from turning into a massive, dangerous problem. Apparently I was given an aftercare form with my lights. (Who knew lights needed aftercare!) I was offered a discount on my next purchase. No accountability on lighting legends side. Apparently the consumer has the responsibility to check there’s no faults with the plug in lights. We managed to avoid an actual fire. I’m writing this so no one leaves theses lights on and unattended.

1. Februar 2024
Bewertung ohne vorherige Einladung
Lighting Legends-Logo

Antwort von Lighting Legends

We are disappointed to see this review and we are sorry the lights you purchased from us in 2022, have not lived up to your expectations on this occasion.

We would have to assume that on this occasion the lights have not been installed and maintained as per our product guidelines. The lights as with any electrical device do require some level of maintenance and we do recommend checking the lights over periodically to check for any signs of damage or wear and tear, so they can operate safely.

We provide a 12 month warranty period on all our products which should be a reasonable amount of time for any issues to be identified and resolved. It is extremely rare for us to have products that are faulty outside of this window. Our "Heavy Duty String Lights" product has a high ingress protection level of IP65 and is fully UKCA & CE certified. The customer return rate on this product is also extremely low at just 2.5% compared to the industry average of 5%-15%. It is also important to note that out of those returns the actual product defect rate on this specific product is less than 5%

As can be seen on multiple independent review platforms, Lighting Legends pride ourselves on providing high quality products alongside helpful and efficient customer service.

Kind regards Clare @ Lighting Legends

Bewertet mit 5 von 5 Sternen

2nd time I’ve bought from Lightning…

2nd time I’ve bought from Lightning Legends.
The product quality is excellent.
Packaging is first class.
Delivery was excellent, received next day delivery from YODEL.
The communication from there support staff couldn’t have been better.
I have no hesitation in recommending this company.

20. Februar 2024
Bewertung ohne vorherige Einladung
Lighting Legends-Logo

Antwort von Lighting Legends

Hi. Thank you so much for your fantastic review. We are so glad to hear you are pleased with the quality of our products and the service you have received form us. Kind regards Clare @ Lighting Legends

Bewertet mit 5 von 5 Sternen

Light up the world

What a transformation to our garden..Delighted with the quality,and price..Free postage and super fast delivery all neatly packaged.I could not be more pleased..

1. September 2023
Bewertung ohne vorherige Einladung
Lighting Legends-Logo

Antwort von Lighting Legends

Hi Nicholas, thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. So glad to hear you are happy with our service and quality of the lights. Thank you once again for your order, Clare @ Lighting Legends

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