They seem to never use a bucket or cloth under their working area so always leave my carpet soaked with boiler water, to varying degrees. Once a man did ask me for a bucket, which I really appreciate... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Chris was the engineer who attended or boiler situation, was helpful, friendly and very professional. Left our home without the leaking outside boiler pipe, and replaced the failed part, left the comp... Mehr ansehen
Unternehmen hat geantwortet
My annual Gas safety check was carried out on 21st September 2026 by your engineer Amit Choda.. this was the third year where Amit has carried out this work at my home.. Amit arrived on time..* is ver... Mehr ansehen
Unternehmen hat geantwortet
Liberty engineer always on time very friendly lets you know everything ok before he goes .Steve has been our service engineer for 12 years and feel safe living on my own and retired I know I can trus... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktinformationen
Charley Wood Road, L33 7SG, Liverpool, Vereinigtes Königreich
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4.4
Hervorragend
9149 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The man that came to do the gas safety…
The man that came to do the gas safety check was friendly and a very nice man he even fix a problem with the boiler
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello,
Great to see the boiler problem was fixed.
Thanks
Paul
Good service
I gave 5 stars because the engineer was very polite and good at fixing the problem
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Simone,
Great to hear the issue was resolved.
Thanks
Paul
The service was excellent no fuss
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Roy,
Fantastic news
Thanks
Paul
The engineer was polite and very…
The engineer was polite and very efficient, he didn't make a mess.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Sharon,
Great to hear the visit went well.
Thanks
Paul
Did a Brilliant job very professional …
Did a Brilliant job very professional explained everything really well kept us informed how things were going. Very polite respected property
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Naomi,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Had 3 gentleman 1 was training
Had 3 gentleman 1 was training, lovely, polite and helpful very good😊
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Good morning, Sue,
Thank you for your kind feedback. We're delighted to hear the team, including the trainee engineer, were polite, friendly, and helpful throughout the visit. It's great to know they made such a positive impression and provided a very good service. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
On time
On time, quick service, and polite engineer. No issues with liberty when they attend.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Michael
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Very polite gas engineer
Very polite gas engineer
Did a very thorough check
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Christine,
thank you for your feedback, I'm happy to hear our engineer was polite.
kind regards
Wendy
Great service provided and a pleasant…
Great service provided and a pleasant engineer did the boiler service efficiently.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Great and friendly
Had my gas service appointment this morning and was updated when engineer was on way, engineer friendly and done very quickly
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Chloe,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and the job was completed quickly for you.
kind regards
Wendy
No problem with liberty gas
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Ian,
thank you for your feedback, I'm happy to hear you are satisfied with our service.
kind regards
Wendy
One of your vans was eating his lunch…
One of your vans was eating his lunch and threw his rubbish under the van, Mw26hvv he was parked outside my property for about 2 hours in Birmingham, I was going to get a photo but I had to go out as he was still there
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi David,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
Person seemed Genuine and cared
Person seemed Genuine and cared
for a person that suffers from anxiety like myself I was made to feel comfortable and did not have a problem with the inspection being carried out
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Michele,
Great to see your needs have been met on the recent visit.
Thanks
Paul
Great service very helpful and…
Great service very helpful and informative thank you
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Lisa,
Wonderful - Thanks for the review.
Paul
Quick response and a prompt visit
Quick response and a prompt visit. The engineer was polite and helpful.
Thank you.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Helena,
Great to hear.
Thanks
Paul
Satisfied customer
First of all it was a early call which I requested, the engineer was very polite and explained everything he carried out,also respected my property and left leaving me satisfied with the service provided
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello,
Great to see you are satisfied with the recent visit.
Thanks
Paul
Routine gas service
I requested a morning appt. Engineer kept me informed when he was on his way nice and early. He was polite friendly and got the job done in no time. Excellent service thank you
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello,
Great to hear we met your expectations.
Thanks
Paul
A job really well done.
The person who came and did the was patient, Thorough , Asked any questions and was a gentleman. A person above all represents the firm they work for and the gentleman that represented the company is an asset to that company.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Ian,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Engineer arrived in the time given
Engineer arrived in the time given. Very pleasant, checked all relevant appliances. Completed checks in a timely manner
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Jane,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and you are happy with the work carried out.
kind regards
Wendy
The engineer was very efficient and…
The engineer was very efficient and friendly, he was a lovely lad and can come and do next year's
Thanks
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Laura,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and you are happy with the work carried out.
kind regards
Wendy
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