Engineer turned up very polite no messing about got on with the job kept area tidy and let me know when he had finished
Unternehmen hat geantwortet
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Das sagen Bewerter
Chris was the engineer who attended or boiler situation, was helpful, friendly and very professional. Left our home without the leaking outside boiler pipe, and replaced the failed part, left the comp... Mehr ansehen
Unternehmen hat geantwortet
They seem to never use a bucket or cloth under their working area so always leave my carpet soaked with boiler water, to varying degrees. Once a man did ask me for a bucket, which I really appreciate... Mehr ansehen
Unternehmen hat geantwortet
My annual Gas safety check was carried out on 21st September 2026 by your engineer Amit Choda.. this was the third year where Amit has carried out this work at my home.. Amit arrived on time..* is ver... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktinformationen
Charley Wood Road, L33 7SG, Liverpool, Vereinigtes Königreich
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4.4
Hervorragend
9149 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Antwort von Liberty
Hi Nicola,
thank you for your feedback, I'm happy to hear our colleague was early and friendly.
kind regards
Wendy
The worker was very professional
The worker was very professional, explained what he was doing ,did a great job also cleaned up after finishing his job brilliant
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Carol,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and the job went well.
kind regards
Wendy
Nice guy
The man that came out to me was really nice very respectful and genuinely helpful let me know that everything was fine and all was good.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Good morning, Horace,
Thank you for your lovely feedback. We're really pleased to hear the engineer was respectful, helpful, and took the time to reassure you that everything was working as it should. It's great to know you felt well looked after during the visit. We appreciate you taking the time to share your experience.
Speak soon,
Adrian
Antwort von Liberty
Hi Sandra,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and everything went well.
kind regards
Wendy
REVIEW
I am bedbound and the engineer was very kind and explained everything he was doing and explaining as he went along
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Natalie,
Great to see we met your expectations.
Thanks
Paul
The Engineer was polite
The Engineer was polite, humble and professional.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Akinwale,
Great to hear.
Thanks
Paul
Polite,fixed my boiler and radiator…
Polite,fixed my boiler and radiator problem s lovely man was on time too
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Claire,
Wonderful news - Glad to hear the problem is now resolved.
Thanks
Paul
Antwort von Liberty
Hi Aleksandrs,
thank you for your feedback, its great to hear.
kind regards
Wendy
Very professional
Very professional very polite nice man. Had a service on boiler he checked all the smoke alarms as well . Would recommend Liberty gas .
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and your service went well.
kind regards
Wendy
Disgraceful behaviour from van driver
Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to road works and then did the same again a few moments later before under-taking on a tricky city road. My wife was very distressed! Terrible representation of the company!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
They were very helpful and very polite.
They were very helpful and very polite.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Helen,
thank you for your feedback, I'm happy to hear our colleague gave a good impression.
kind regards
Wendy
The engineer was brilliant very helpful…
The engineer was brilliant very helpful and knowledgeable great job
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Carol,
thank you for your feedback, I'm happy to hear our colleague did a good job and was helpful.
kind regards
Wendy
Good service
Good service. Engineer polite, respectfully and professional in his job.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Good afternoon, Harjit,
Thank you for your feedback. We're pleased to hear you were happy with the service and found the engineer to be polite, respectful, and professional throughout the visit. It's great to know the work was carried out to your satisfaction. We appreciate you taking the time to share your experience.
Speak soon,
Adrian
The engineer was friendly and…
The engineer was friendly and respectful got straight on to the safety check and done a very professional job and left everything clean and tidy.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Gordon,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and left your property tidy.
kind regards
Wendy
He was polite and very thorough
He was polite and very thorough
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Gloria,
Great news.
Thanks
Paul
Great
Fairly easy to make an appointment. The engineer was great. Very friendly and helpful with any questions I had.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Stephanie,
Wonderful to hear of your positive experience.
Thanks
Paul
Professional
Engineer was on time.. very professional and very polite
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Tracie,
Great to hear.
Thanks
Paul
The lady was very polite and very nice
The lady was very polite and very nice. It was a nice change having a lady x
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Sylvia,
thank you for your feedback, I'm happy to hear our colleague gave a good impression.
kind regards
Wendy
Ben was very good at his job
Ben was very good at his job, and very nice. They let me know he was on his way.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Jackie,
thank you for your feedback, I'm happy to hear you kept informed and Be did a good Job.
kind regards
Wendy
gas service
friendly and respectful got a text before they came identifying who was coming highly recommended
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Tammy,
thank you for your feedback, I'm happy to hear you were reassured by the text confirming who would be attending.
kind regards
Wendy
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