The two gas engineers you sent today were very professional would highly recommend the two of them couldn't do enough to help.and after they finished all clean up wouldn't think they had been here.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Neil was very efficient, friendly and turned up on time. Unfortunately due to the age of my apartment the job couldn't be completed but was no fault of Neil, he tried his best to sort it but the seals... Mehr ansehen
Unternehmen hat geantwortet
Really unhappy with the service. My boiler is still leaking, and somehow the whole heating system is now worse after the engineer came out. Honestly feels like nothing got fixed and more issues w... Mehr ansehen
Unternehmen hat geantwortet
Nathan the engineer was fantastic, he was very polite explained what he had done and most of all got the job done quickly. Unfortunately the same cant be said about the telephone staff, for the third... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktinformationen
Charley Wood Road, L33 7SG, Liverpool, Vereinigtes Königreich
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4.3
Hervorragend
8675 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The two gas engineers you sent today…
The two gas engineers you sent today were very professional would highly recommend the two of them couldn't do enough to help.and after they finished all clean up wouldn't think they had been here.
24. April 2026
Bewertung ohne vorherige Einladung
Excellent service
Excellent service, very helpful engineer.
Great job 👏 Thanks
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Mike,
Glad to see we met your expectations.
Thanks
Paul
The engineer was very pleasant and new…
The engineer was very pleasant and new what he was doing
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Marcus,
Glad to see we met your expectations.
Thanks
Paul
On Tuesday 21st April our boiler broke…
On Tuesday 21st April our boiler broke down leaving my wife and I (in our 70s and 80s) without hot water or heating. A Liberty engineer came to find it needed a part to fix it and he would send for the part that day and another engineer would come the following day to fix it. No one came. I phoned Liberty on Wednessay asking when our boiler would be fixed. I phoned twice and was cut off. I managed to speak to someone on my third attempt to phone and I was told they need to send away for a part and woult take 48 hours. I phoned Liberty this morning Friday 24th April in hope of asking when our boiler would get fixed. But after being on the phone for 15 minutes with nothing but sounds of music they cut me off. Bad service? Not just bad but disgusting. Nothing seems to be done. No one it seems is available to even answer the phones. Wake up Liberty, stop taking liberties with customers.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Mervyn,
I am very disappointed to hear that we have not met your expectations.
We would like to look into this further, If you’re happy to, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Regards
Paul
The engineer was very polite
The engineer was very polite. As the problem was in the outside rubbish area, I didn’t stay with him and I haven’t been there to check if the problem has been fixed.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello,
Great to hear the engineer was polite.
Please let us know if you have anymore issues.
Thanks
Paul
Antwort von Liberty
Hi Susan,
Glad to see we met your expectations.
Thanks
Paul
Very polite and very friendly done his…
Very polite and very friendly done his work very well and quickly as he worked good
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Carol,
Great to hear the visit went well.
Thanks
Paul
Very friendly and professional
Very friendly and professional. Quickly found out what the problem was
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Rachael,
Glad to see we met your expectations.
Thanks
Paul
Neil was very efficient
Neil was very efficient, friendly and turned up on time. Unfortunately due to the age of my apartment the job couldn't be completed but was no fault of Neil, he tried his best to sort it but the seals arnt made anymore for my doors.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Sarah,
Wonderful news.
If you would like an official compliment sent to Neil then please send a brief summary to Feedback@liberty-group.co.uk - Include your address.
Thanks
Paul
Engineer was polite and patient
Engineer was polite and patient
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Terry,
That is great to hear.
Thanks
Paul
Antwort von Liberty
Hello,
Fantastic news.
Thanks
Paul
Great people
Very friendly they kept me informed of what they are doing. Cleared away all packaging.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Sonya,
Thanks for the review, Glad the visit went well.
Regards
Paul
Gas safety check.
The engineer was very polite, friendly and efficient. He also gave me some great advice.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Katherine,
Wonderful to hear the service went well.
Thanks
Paul
Sorted the issue within minutes really…
Sorted the issue within minutes really nice chap
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Andrew,
Thanks for the review, Glad the visit went well.
Regards
Paul
Friendly engineer (Cal)
Friendly engineer (Cal), minimum disruption, very efficient.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Jackie,
Wonderful news.
Thanks
Paul
Knowledgeable
Lovely, friendly, knowledgeable chap. Thank you 😊
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Penny,
That's great to hear.
Thanks
Paul
The Gas Engineer was very friendly
The Gas Engineer was very friendly
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Glenn,
Thanks for the review, Glad the visit went well.
Regards
Paul
Electric repair
Came on time and was swift and efficient job completed
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Robert,
I’m glad to hear that you had such a positive experience with our team. We work hard to provide a reliable and friendly service, so it’s great to know this came across. Thank you for sharing your feedback.
Regards,
Adrian
Friendly and fast.
The man that came was very quick and considerate. He put everything back where it was before he took it out. He was friendly and polite throughout the visit.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Rebecca,
That is great to hear.
Thanks
Paul
My repair was dealt with…effectively
My repair was dealt with effectivelystaff was polite
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi June,
That is great to hear.
Thanks
Paul
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