Chris was the engineer who attended or boiler situation, was helpful, friendly and very professional. Left our home without the leaking outside boiler pipe, and replaced the failed part, left the comp... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My annual Gas safety check was carried out on 21st September 2026 by your engineer Amit Choda.. this was the third year where Amit has carried out this work at my home.. Amit arrived on time..* is ver... Mehr ansehen
Unternehmen hat geantwortet
Liberty engineer always on time very friendly lets you know everything ok before he goes .Steve has been our service engineer for 12 years and feel safe living on my own and retired I know I can trus... Mehr ansehen
Unternehmen hat geantwortet
The engineer was fantastic , went above and beyond to repair our circuit board which was dangerous. He was friendly, polite , informative and very respectful of ourselves ( pensioners in sheltered... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktinformationen
Charley Wood Road, L33 7SG, Liverpool, Vereinigtes Königreich
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4.4
Hervorragend
9137 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
On time pleasant good gas man
On time pleasant good gas man
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Jacqueline,
its great to hear everything went well, and he was on time.
kind regards
Wendy
Not happy as had an AM call booked and…
Not happy as had an AM call booked and came at 12 :30 and I needed to go out.
I went out immediately he left , retirned hours later to find my jome was soooo hot. He had put the heating on 30d and left it on !
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Carol.
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
Engineer Sophia sorted my issue within…
Engineer Sophia sorted my issue within a minute and managed to sort another potential issue absolutely amazing service
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Katie,
its great to hear everything went well, and Sophia resolved the issues you were having.
kind regards
Wendy
Antwort von Liberty
Hi Lisa,
its great to hear everything went well, thank you for your feedback.
kind regards
Wendy
Engineer was Brilliant I forget to…
Engineer was Brilliant I forget to empty my cupboard my fault I had to move a few boxes for him to get to the boiler so he waited I did apologise but he did a great job very polite so thank you.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Mark,
its great to hear everything went well, thank you for your feedback.
kind regards
Wendy
The enginner was very polite and…
The enginner was very polite and respectful and also very informative with the layout of his checks and any problems which he fixed very happy with this company.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Melanie,
Great to hear the problems have been solved.
Thanks
Paul
Zero stars.
If I could have given a zero rating I would have. Damage to my property, employees who don't know their jobs, possible dangerous results. This company is a joke.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Shelly,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Paul
Annual gas check
The engineer checked all was well, very polite, asked where boiler/gas meter was work silently.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Dawn,
Wonderful news
Thanks
Paul
Was very professional and polite fixed…
Was very professional and polite fixed the problem very quickly
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Karl,
Great to hear the problem has been resolved.
Thanks
Paul
Gas visit
He was quick and effective service but little feedback on its condition
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Darren,
thank you for your feedback today, I'm happy to hear he was quick and effective, im confident all went well however if you would like further information please send your details and the request to feedback@liberty-group.co.uk
kind regards
Wendy
Always very dedicated and supportive…
Always very dedicated and supportive engineers . On time and very professional. In all very happy with Liberty engineers.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Ana,
thank you for your feedback today, I'm happy to hear you are always happy with our service.
kind regards
Wendy
Antwort von Liberty
Hi Diana,
thank you for your feedback today, I'm happy to hear he was Clean tidy polite.
kind regards
Wendy
Gas service
I had call message to say between 9am 12pm....and the morning of my service he texted to say on his way. Polite got the job done and left..good service always
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Mrs Sitter,
thank you for your feedback today, I'm happy to hear the communication went well.
kind regards
Wendy
Brilliant service as always
Brilliant service as always
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Trevor,
Great to see.
Thanks
Paul
Guy came on time job done in 30 mind…
Guy came on time job done in 30 mind all good
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Garry,
Great to hear.
Thanks
Paul
Quick clean tidy
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Mr Jones,
thank you for your feedback today, I'm happy to hear your job was completed quickly and everything kept tidy.
kind regards
Wendy
Great pupil good job well done
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi,
thank you for your feedback today, I'm happy to hear your job was completed efficiently.
kind regards
Wendy
Very pleasant chap well mannered I’m…
Very pleasant chap well mannered I’m very polite explain to us what he was doing and what would happen next thank you
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Sheila,
thank you for your feedback today, I'm happy to hear our engineer completed the job efficiently and kept you informed.
kind regards
Wendy
Even though I was without heating and…
Even though I was without heating and hit water from friday till Tuesday the guy who came out to help me monday was verry nice and made sure he did everything to help and finally got it fixed Tuesday and I couldnt thank him enough.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Good afternoon, Paige,
Thank you for taking the time to share your experience. I’m sorry to hear you were left without heating and hot water for several days, but I’m pleased the engineer did everything he could to support you and help get the issue resolved. It’s clear his dedication and determination made a real difference during a difficult situation, and I’ll make sure your kind words are passed on.
Speak soon,
Adrian.
Very happy with the boiler service
Very happy with the way service was carried out, no issues at all.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Karen,
Fantastic to see the service went as expected.
Thanks
Paul
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