Lemonpavilion Bewertungen 

804
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered a cream lattice table lamp which came well packaged with prompt delivery time and was a lovely lamp just as shown, good quality item, good price, in fact I ordered another one the same for a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ordered a log store through B & Q which were selling on behalf of Leompavillion. Later received a call from Lemonpavillion stating that they wouldn’t deliver due to staying in Scotland! Still awaiti... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The gazebo canopy purchased from Lemonpavilion is of excellent quality. Fits perfectly and sold at a very competitive price. Free delivery was also a factor in my purchase.

Bewertet mit 5 von 5 Sternen

Great experience. I ordered a replacement canopy for my pergola. It came one day later than initially estimated but I didn’t mind. I was kept informed at every step and didn’t have to do any chasing.... Mehr ansehen


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

804 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 54 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(804)

52 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

Mixed

Ordering was good. But it took a long time to get a confirmation email. They also didn't keep me updated with a potential delivery date until then very end. It turned up the next day after the one and only alert. Communication was poor. B

8. April 2026
Bewertung ohne vorherige Einladung
Lemonpavilion-Logo

Antwort von Lemonpavilion

Hello Perry
Thanks for taking the time to leave a review. I have taken a look at our communication with you and can see that we received your order on Good Friday 3rd April, we emailed on the same day with our Important information and FAQ's which outlines the process for your order, we emailed again with the tracking information on the 8th April, bearing in mind we had the weekend and two bank holidays in this time and you received your order shortly afterwards. I suspect the emails may have gone into your spam folder as we work hard to keep our customers informed.
The lead time advertised for the item is 2 - 3 working days and we kept to this timescale as it was the Easter bank holiday weekend.
I hope all is well with your product, but do reach out to us if you need any help
All the best
Katie
Customer Service Team

Bewertet mit 5 von 5 Sternen

So pleased with my garden arch

I bought this to replace a poor quality arch and am very pleased with the quality of this Poppy Forge solid steel arch. Delivery was quick with no issues.
I would buy from this supplier again with no hesitation.

13. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality & price

I am so pleased with my purchase ,I had been looking for a while to find what I was looking for and I came across this site and I'm so pleased I did.
Excellent quality,fast delivery and at a very competitive price it looks much more expensive than what it cost ,very easy to assemble and I will definitely be buying from here again , I highly recommend

2. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service and a very helpful young lady on the end of the phone. The item I purchased was also sold in B&Q, but This company were cheaper.

12. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing archway in the Garden

Amazing archway in the Garden. The second I have bought in 3 years. I love it. Really transformational and well made. I have hung baskets on the side of it which you cant do with cheaper products. Will buy another when I have saved my pennies.

19. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great quality

Lovely, good quality piece of garden furniture, arrived within a good time frame. Good communication when I had a query too. Seems like an honest and trustworthy company. Would recommend

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

120 gallon raised wooden pond

Bought a 120 gallon raised wooden pond. The finished product was easy to build and looks pretty good. Irritating that the kit didn't come with an underlay that the instructions said was preferred. All the more so because some of the timber was too full of knots, leading to rough or sharp edges which could damage the pond liner.

1. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered a plant pot

I ordered a plant pot. It took ages to arrive and nothing like the item advertised. Im assuming its a very cheap looking replacement for the now sold out' pot on their website. Its definitely way overpriced for a plastic tub, and not remotely similar in any way.
I have emailed to make a return and advised that I won't be paying for the privilege as I didn't order this to begin with, nor was I asked if I wanted a completely different item.
We'll see how easy a return is...

19. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Cheap Price = Cheap Quality

I ordered 2 x 3 drawer bedside cabinets, which arrived fairly promptly (after I had paid a delivery surcharge, based on my postcode); apparently Royal Mail charge more for certain postcodes in London, even if they're right next door to a surcharge-free postcode! Who knew?
The bedside cabinets were not expensive and so I went ahead and bought them, as I liked their appearance.
Anyway, I found the product to be pretty crappy, to be honest. I assembled the furniture with great care, but it was impossible to get the drawers to open & close freely. If I'd had the right tools, I would have used a router on the drawer runners; as it was, I gave up and donated the finished items to charity.
Moral of the story is that you get what you pay for
Needless to say, I will never buy from this company again....

2. Januar 2026
Bewertung ohne vorherige Einladung
Lemonpavilion-Logo

Antwort von Lemonpavilion

Hello
We are sorry to read your review. We offer a high level of customer service and would have resolved this for you, but you did not contact us to report any problem, so we were unable to offer a resolution.
We sell a wide range of home and garden products and feel this review is rather unfair as you have reviewed a product and not our service and did not even let us know that you had a problem, which as mentioned above we would have dealt with for you, had we been aware.
All the best
Katie
Customer Service Team

Bewertet mit 1 von 5 Sternen

I notified you of a problem with one of…

I notified you of a problem with one of the hoops not being drilled on the metal Rose Tower 8ft Obelisk--e'mailed you & tried to ring several times no answer--went directly to the manufacturer & Sophie was more than helpful & very supportive problem solved--I won't be buying from you again will go direct !!

17. Dezember 2025
Bewertung ohne vorherige Einladung
Lemonpavilion-Logo

Antwort von Lemonpavilion

Hello Glynn,
We are very sorry to read of your diappointment. We have reviewed the correspondence and you emailed us late on 18th December and again on the 20th saying that we did not reply. The week running up to Christmas is an extremely busy time of year for all retailers and whilst we usually reply to emails the same day, due to the busy season, we took an extra day. We have no record of you calling us or using our livechat which gets an immediate response.
We trust all is now ok, but please do reach out to us if you need any further assistance.
All the best.
Katie
Customer Service Team

Bewertet mit 1 von 5 Sternen

Product looked very shoddy within days…

Product looked very shoddy within days of it being laid down on the floor.(rug) Totally messed me about with the return to which I have had to go direct to B&Q to help me resolve it. The product was sold by Lemon Pavillion through B&Q. Awful experience and still not resolved.

25. November 2025
Bewertung ohne vorherige Einladung
Lemonpavilion-Logo

Antwort von Lemonpavilion

Hello Colette
We are very disappointed to read your review. We have did ask you to provide us with your order no. but you declined so we are unable to identify you as one of our customers.
All the best
Katie
Customer Service Team

Bewertet mit 5 von 5 Sternen

Lamp purchase

Quality is great, I’m very pleased with my purchase. Delivery was as stated. Would definitely recommend

16. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I am very disappointed

I am very disappointed
I am very disappointed as the £1200 worth of picnic benches I ordered 3 weeks ago, (5 working day lead time) have still not arrived.
Received an email 3 working days ago saying they were finally arriving last friday, of which they did not and no reply to my email asking for an explanation. I have had to yet again ring and chase to see where these are. Not how I usually do business and I am still non the wiser.

22. Mai 2025
Bewertung ohne vorherige Einladung
Lemonpavilion-Logo

Antwort von Lemonpavilion

This review is not from our customer, we asked for the customer's details, but the email address provided is not correct.

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