Leadingdog Bewertungen 

171
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I originally purchased a Ruffwear harness from Leading Dog 6 months ago for my new houdini rescue setter. Laura went above and beyond to source the colour and size I required, knowing the urgency. 6... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic service from Laura at Leadingdog. I purchased two Fjord waterproof coats for my Labradors; one of which didn’t fit quite right. Laura promptly shipped the correct size and dealt with the r... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Received my lead today, really glad I waited till camo came back in stock as it looks brilliant. I went for the 6ft 1/2” lead which is a great length an because it’s 1/2 is suitable for a variety of d... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent quality products and absolutely worth the investment! They may not be the cheapest, but the quality speaks for itself. When it comes to your dog, you won’t regret spending for something this... Mehr ansehen

Unternehmensdetails

  1. Zoohandlung
  2. auch in
  3. Geschäft für Heimtierbedarf

Informationen, die aus verschiedenen externen Quellen stammen

Dog Leads, Collars, Jackets and Harness by leading brands at affordable prices


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

171 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(171)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I was very impressed by Leading Dog

I was very impressed by Leading Dog, I wanted a couple of Ruffwear items as I have two dogs & the items were reduced but also they arrived very quickly. I would definitely order from them again.
Thank you.

30. November 2023
Bewertet mit 1 von 5 Sternen

Item returned today - £5.25.

Item was very misleading some some inchs larger than previous size, which was too small. Will now have to pay for return Postage which around £5.00 for a tracked item, as they do not pay for return postage.

Overall amount was £110.00.

Not Happy

29. November 2023
Leadingdog-Logo

Antwort von Leadingdog

I am sorry the item did not fit I can see the previous one was not purchased from myself so I can not confirm what size you had ordered before and if this had been bought from me I would have exchanged. The size of the item and description of size is the manufacturers guide therefore I have no control of this, in regards return this was only delivered yesterday (the day of review) so you have not actually contacted me yet on return so I have not been able to comment on the returns process to yourself. I look forward to hearing from you shortly on laura@leadingdog.co.uk
Kind regards
Laura

Bewertet mit 5 von 5 Sternen

excellent

excellent can't fault ordered ruffwear vert smal coatl swift delivery unfortunately coat too big for a cavapoo (my fault) returned for a full refund excellent coms throughout well done leading dog

30. Oktober 2023
Bewertet mit 1 von 5 Sternen

Customer service is dire poor the one…

Customer service is dire poor the one star awarded from me should be a minus 10!!!!!
Customer care service is very poor
I requested my money to be reimbursed after I received a email informing me that the leads were no longer in stock I then sent an email requesting approximate dates when the company would have stock,
I received an email from leading dogs instructing me to read the email again from Laura
I then requested a reimbursement of my money
I believe this company is a scam and snotty email that I received was from an email address aflavorsofnawab
Following this receipt of this email my email was compromised
I would recommend using Amazon as they don’t take your money until they deliver the goods

10. Oktober 2023
Bewertung ohne vorherige Einladung
Leadingdog-Logo

Antwort von Leadingdog

Hi Harriet I am very sorry I did not receive any correspondence back so assumed all was now ok. I have just processed your refund with immediate effect

Bewertet mit 1 von 5 Sternen

None Delivery

Not had the item delivered yet, supposed to be 48 hour delivery, where is it please, it’s now 5th October

5. Oktober 2023
Leadingdog-Logo

Antwort von Leadingdog

Dear Sir this item was posted on Friday the 29th the day after you ordered and tracking information provided. Unfortunately Royal Mail are having system errors meaning their tracking service is not working correctly so I am unable to see if they have attempted to deliver or if it is stuck in their depot. I have therefore refunded you but would be grateful if you can contact me if they try to deliver

Bewertet mit 1 von 5 Sternen

The brass dog collar tabs are…

The brass dog collar tabs are advertised as 25 mm. These dog collars do not fit a size 2.5 cm collar but a 3.5 cm and the company will not give money back . Bad advertising and bad business 😵‍💫

25. September 2023
Leadingdog-Logo

Antwort von Leadingdog

Dear Gary
As per my email previously to yourselves the 25mm is the size of the hole to slide the collar into. The picture you have emailed shows a measurement from the top edge to the bottom edge which indeed is around 33mm as includes the "bars" that hold the tag in place. It clearly states online the description of the sizes as Available to fit collar sizes 15mm, 21mm and 25mm not that the full width of tag is 25mm. If the full width of the tag was 25mm it would not slide on to fit a collar that size and therefore the description would be inaccurate . Unfortunately it also does clearly state engraved ID Tags are non refundable as I am sure you appreciate I cant resell or donate an item with your name, phone number and address on it. If you had been sent the incorrect item or if the description had been at error I would have refunded.

Bewertet mit 1 von 5 Sternen

Awful experience.Stay away from this place

I took my Pomeranian for a trim and specifically said to the lady that I want them to do a tidy up and not take too much off her length. I repeated that I didn’t want anything drastic and no fancy hairstyles. I went to collect her and was in disbelief how much had been taken off. I barely recognised my dog. When I asked to speak to the lady I was told that she had gone for the day. Sadly, after that my dog’s hair never grew back to the same length. I’m very upset and would recommend people to stay away from this place.

27. August 2023
Leadingdog-Logo

Antwort von Leadingdog

I’m sorry for your situation but not sure why you have reviewed me for this? I am not a dog groomer and therefore it was not me that did this? Please try reviewing the dog groomers you took the dog to

Bewertet mit 5 von 5 Sternen

No Quibble Return.

I purchased a car harness for my dog which when I tried it, was totally unsuitable for him. Although the return label had fallen off, I was able to return and receive a full refund, no quibbling. Gives me confidence to purchase from them in future.

29. August 2023
Bewertung ohne vorherige Einladung

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