I had an excellent experience working with their customer service Rash. This was my first time considering a full hair system, and I had many questions and concerns about choosing the right size, de... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I had an excellent experience working with their customer service Rash. This was my first time considering a full hair system, and I had many questions and concerns about choosing the right size, de... Mehr ansehen
Unternehmen hat geantwortet
LAVIVID CAN NOT FOLLOW, READ, OR UNDERSTAND CUSTOM HAIR / BASE ORDER INSTRUCTIONS AND GETS DETAILS WRONG. COMPANY STATES THEY ARE BASED IN USA BUT ARE IN CHINA. YOU GET DIFFERENT PEOPLE COMMUNICATI... Mehr ansehen
Unternehmen hat geantwortet
Lavivid always has quality hair and craftsmanship. The Light Simois is no exception. They always cut to my specifications, and it’s always top notch. The unit is breathable, and comfortable. The gradu... Mehr ansehen
Unternehmen hat geantwortet
Lavivd Hair ALWAYS delivers the superior custom orders we submit. Retail through YT or other media or Salon / Wholesale, Lavivid Hair provides singularly most superior quality hair replacements the... Mehr ansehen
Unternehmen hat geantwortet
Since 2019, LaVivid Hair has been dedicated to helping men look and feel their best with premium-quality hair systems and personalized hair replacement solutions. We believe that confidence starts with feeling comfortable in your appearance, which is why we focus on creating natural-looking, comfortable, and easy-to-wear systems for every lifestyle. With a wide range of hair systems, customization options, and expert support, LaVivid serves customers around the world—from first-time wearers to experienced users. Our commitment to quality, innovation, and customer care has made us a trusted choice for men seeking a natural and confident look.
30 Waterworks Way, 92618, Irvine, Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
If you are on a tight budget and pursue a natural look, the lavivid tyler system is your first choice. I’ve been wearing this for 4 months and I will say it’s the best experience I’ve ever had. Only a little shedding, fine for me tho.😀 Will stick to Lavivid.
Terrible customer service. Sent me a totally wrong hair piece disregarding my instructions. Pretending I never gave them. Refusing to send me the initially correct ordered one.
Trying to scam people here, be aware don’t order hair systems here. Terrible customer service with horrible quality.
DJ

Antwort von LaVividHair
i recently ordered the service: template base cut and been waiting for an email to be sent to me but never gotten one. i contacted Lavivid and talked to Alleah and she showed me that they did send out an email for the shipping label to be sent out, which i probably deleted or it went to my spam lol. Anyways Alleah helped me out and downloaded it for me and sent it out on live chat and on email. Great customer service and Alleah deserves a pay raise thank you Alleah 👍
i am very pleased with this company, there are many good professionals in the hair sector and especially in hair systems which are very difficult i ordered a hair system and it came to me in 10 days and it was perfect i wear it, and two months have passed and it is intact and of course i will buy it again
I have been working with Lavivid Hair for a couple of years now as an influencer and they are wonderful! They have the best systems, and at great prices. The entire team is wonderful! My hair systems are the best in the business from them.
They don't stand behind their product. If there's a quality issue, they'll offer a coupon to make another purchase. AVOID THESE CLOWNS

Antwort von LaVividHair
I ordered a custom made hairunit with all my wishes and specifications. My sides are rather thin, so I had to order a custom made unit. With a lot of help and personal interaction through mail correspondance with Tina ( Support LaVivid Hair ) we could finalize the customarizations ( what kind of hair, base, thickness, colour, curl, etc. ). After sending my template, I received my hairunit after 3 months....and the quality of the hair unit is outstanding! I am really impressed. Tina's help was great, she responds to mails and questions quickly and that support is essential by making a customized hair unit. A big, big compliment to Tina and laVivid hair!
This company is by far the best I have used. Top of the line customer service and every product is the best quality. Online shopping experience is simple and easy to use with lots of styles to choose from. Lavivid is the best of the best. I would highly recommend them to anyone. I wouldn’t trust anyone else with my needs.
LAVIVID LOUIS C
i am using from last 4 months, it looks very natural , fast shipping with good support
I cannot recommend this company enough, every system I have received from them has been great quality. I have been wearing systems for around 4 years now and they have never disappointed me. Great communication and very helpful advice.
Great product! Will definitely continue to use them when needed. This is the second one I've purchased, very high quality.
Very good service. Nice produkt and
Quilty.
Very happy and satisfied with my purchase👍👍
DO NOT PURCHASE YOUR SYSTEM FROM LAVIVID. My experience with LaVivid was horrible. Before the sale they were incredibly helpful. Once I made a purchase things changed. I had to wait for 10 months to receive my unit. I understand the pandemic slowed things down, but once I received the unit there was a patchy spot that had not been filled in well. I sent photos and they offered to fill in the patch if I sent back the unit, in which I had to pay for the shipping costs. I had to negotiate to get a shipping label, which they eventually gave me. I sent out the unit and they eventually sent it back after quite another long wait and several follow ups. I never received the package. Upon following the tracking number, no information was available. At this point I contacted LaVivid several times and have never heard back from them. I tried calling their office in L.A. and never even had anyone answer. I had to purchase from a competitor and will never purchase from LaVivid again. I placed my initial order in October of 2020 and now it is August 2022. I am out $300. What a waist of time and money.
*** I originally posted this in August of 2022. They contacted me and said they would send me a replacement. I immediately took down my post on good faith. To this day I have not received anything and they do not respond to me. FRAUD
James Guastaferro

Antwort von LaVividHair
I’ve been using Lavivid for about a year and a half now and their team makes it so convenient and easy to get the system that meets your needs. When I order my system it comes in nice packaging and the hair quality is superb. I highly recommend ordering through them for all your hair needs.
Brutal. Don’t do it.
What they show and what you receive are two completely different items. First off - when you’re looking for something thick and it comes patchy - fail.
When you order brown and it comes red - fail.
When you get it shipped to Canada you have to pay for shipping and then when you return you pay for shipping and restocking fee.
Not cool
The team is very knowledgeable and friendly and willing to help answer questions to ensure I order the right product. They are friendly and willing to help, which is a basic thing but what many of the competitors do not have
10/10, will use and reccomend again. I especially like the new dull material
Let me start off by saying I have been using LaVivid hair systems for the better part of two years and I have yet to have a bad experience with them or their products ! I have worn the Mirage , ErosCthrough and now the Louie systems and the products are unmatched ! The systems they provide are in my opinion the best out there ! The hairlines are truly undetectable and I get compliments on my hair a lot ! The customer service is also unmatched..if ever a problem they resolve with no hassle. I truly stand behind this company because of the customer service experience and the quality of the products ! I have been beyond elated with the products they provided to help boost men and women’s confidence all around the world ! I recommend their products to anyone ! Amazing !
Lavivid lavivid!!! What more can I say?? I have been wearing hair systems for over 2 years and lavivid has some AMAZING hairsystems! They are always answering my questions and their hair quality is definitely 💯
I have been wearing a hair system for just over 2 years now. I have used several different brands/companies but always come back to lavivid. My current system from lavivid has to be the best I've ever had, perfect combination of density, wave and colour. Amazing hairline which is always the real tale tale sign for me. As a company great customer service, always there to help and guide through the process of buying - this is a big purchase so you want it to be right. Cannot recommend enough
DO NOT TRUST THIS COMPANY
I sent them a brand new sample system to duplicate by UPS. Although the package was delivered and signed for by them they claimed they never received it. I have all records and proof of this.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.