LaVividHair Bewertungen 

120
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had an excellent experience working with their customer service Rash. This was my first time considering a full hair system, and I had many questions and concerns about choosing the right size, de... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

LAVIVID CAN NOT FOLLOW, READ, OR UNDERSTAND CUSTOM HAIR / BASE ORDER INSTRUCTIONS AND GETS DETAILS WRONG. COMPANY STATES THEY ARE BASED IN USA BUT ARE IN CHINA. YOU GET DIFFERENT PEOPLE COMMUNICATI... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lavivid always has quality hair and craftsmanship. The Light Simois is no exception. They always cut to my specifications, and it’s always top notch. The unit is breathable, and comfortable. The gradu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lavivd Hair ALWAYS delivers the superior custom orders we submit. Retail through YT or other media or Salon / Wholesale, Lavivid Hair provides singularly most superior quality hair replacements the... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haarersatz-Service
  2. Friseurbedarf
  3. Großhändler für Kosmetikprodukte
  4. Anbieter von Extensions

Vom Unternehmen geschrieben

Since 2019, LaVivid Hair has been dedicated to helping men look and feel their best with premium-quality hair systems and personalized hair replacement solutions. We believe that confidence starts with feeling comfortable in your appearance, which is why we focus on creating natural-looking, comfortable, and easy-to-wear systems for every lifestyle. With a wide range of hair systems, customization options, and expert support, LaVivid serves customers around the world—from first-time wearers to experienced users. Our commitment to quality, innovation, and customer care has made us a trusted choice for men seeking a natural and confident look.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

120 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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4.5

Alle Bewertungen

(120)

52 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

LaVivid is my one stop shop for hair systems !

LaVivid is the only company I get my hair from and to be honest I cannot find a company to match the quality, price and amazing customer service they provide to their customers. I have been wearing hairsystems for the good part of ten years and I have tried other companies but they cannot hold a candle to LaVivid. I will always support them because they support me …they provide unparalleled customer service to their customers and the quality is unbeatable in my opinion. Thank you to LaVivid for being so amazing !

19. Dezember 2024
Bewertung ohne vorherige Einladung
LaVividHair-Logo

Antwort von LaVividHair

Thanks Santo, you made my day!

Bewertet mit 5 von 5 Sternen

Honest and reliable service

I'm struggling to choose between knot and vlop but finally go for knot. Their customer service is very professional. They almost tell me everything, the hair texture, pros and cons of a certain unit...I was shocked. I met so many distributors who only want to take money from your pocket but lavivid is not they stand in customer shoes. I'll pay for your honestly and fabulous service. You know what, I find out i love knot better than vlop. That's the meaning of customer service, who really cares about their customers.

15. Dezember 2024
LaVividHair-Logo

Antwort von LaVividHair

Thank you Rick for your trust. We appreciate it!

Bewertet mit 5 von 5 Sternen

Gorgeous hair

The hair color matches my natural shade perfectly. After a month, it still looks amazing. I keep my hair simple and low-maintenance, and it's held up great!

6. November 2024
LaVividHair-Logo

Antwort von LaVividHair

Thank you Dominic we are so glad you like it!

Bewertet mit 5 von 5 Sternen

I have tried many companies after the…

I have tried many companies after the closure of hair direct. I tried lordhair awful in quality and customer service. I tried bono hair who are simply thieves. I tried lavivid and quite happy with the hair and customer service has been superb.i recomend them highly as they are quick in response and never have let me down. (Alberto)

30. November 2024
Bewertung ohne vorherige Einladung
LaVividHair-Logo

Antwort von LaVividHair

Hi Alberto, thank you so much for giving us such a high comments. We won't let you down~💕

Bewertet mit 5 von 5 Sternen

Overall good

I just put it on well not bed l have to say I'm quite satisfied with the length and style they give me so l don't need to go to my stylish who lives 15 miles away from me. I'll go to the gym on the weekend and I hope it can stick tightly on my head.

5. November 2024
Bewertung ohne vorherige Einladung
LaVividHair-Logo

Antwort von LaVividHair

Thank you we appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Eros on my head Now

I’ve been a big fan for lavivid for 2 years. Their products are amazing, service are fabulous. I used to buy from amazon as the price is cheaper but it sheds so much after 2 weeks use, you get what you paid for. Now the Eros on my head is about to reach 4 months I’m so surprised and thankful. I will definitely recommend it to you.

30. Juli 2024
Bewertung ohne vorherige Einladung
LaVividHair-Logo

Antwort von LaVividHair

Hi Charlie, thanks for sharing! We stand behind our products and are committed to serving every customer. Your feedback is what keeps us going...😊

Bewertet mit 3 von 5 Sternen

HAIR SHEDING ISSUES, CUSTOMER SERVICE AWFUL EVEN ON EXPENSIVE EUROPEAN HAIR.

I buy the Expensive European Hair, everything is fine and dandy until it begins to shed ( 3 months or so ) when it does, expect this fine hair EVERYWHERE!! THEY CLAIM IS 100% HUMAN HAIR, BUT SINCERELY DOUBT IT, BECAUSE AS IT SHEDS, I HAVE NEVER SEEN HAIR SO THIN. I GET IT EVERYWHERE IN MY CAR, MY BED, WHEN I AM EATING, ITS A MESS!!! Customer Service in China, almost impossible to reach!!!
They replied telling me, it must be the quality of the Hair Product's I use, well, if I can spend almost $500 for a hairpiece, I can most definitely use the best products for my Hair. One of the pieces was Defective from the get go and after about a week,the shedding started, I emailed them, left voicemails, waited until very late at night to try to reach the, they kept arguing with me about, by then I had to buy another piece( almost $500 ) because I couldn't handle the hair everywhere, finally I was told, they would give me a credit for a future piece, which NEVER happened. Bendels has an equal or better hair and their Customer Service is in the US.

14. Juli 2024
Bewertung ohne vorherige Einladung
LaVividHair-Logo

Antwort von LaVividHair

Hi Javier,

I sincerely apologize for the less than satisfactory experience you had.

Hair loss can be caused by a variety of reasons, and it is possible that the hair care products you use contain certain ingredients that are harmful to your hair. If this ingredient is not cleaned up in time, it will cause extensive hair loss. You have been wearing it for three months, and it is possible that you have reached a peak of hair damage. Of course, these are only speculations, and we welcome you to send back your products at any time for further investigation. If this hidden danger of use is not found, it will still cause this situation to occur the next time you use the product. We don't want you to buy a product that only lasts three months. We have sent you an email to help you solve the problem and hope to hear from you.

Regards
Fenny

Bewertet mit 2 von 5 Sternen

Do not buy from this company

Do not buy from this company. Horrible customer service. Just get it wholesale from Ali Baba like they probably do. Much cheaper anyway.

16. September 2024
Bewertung ohne vorherige Einladung
LaVividHair-Logo

Antwort von LaVividHair

Dear customer,

This is Fenny from LaVivid. I don't know if we ever communicated. I sincerely apologize for the less than satisfactory experience you had.

Our product must be better than alibaba's, otherwise we wouldn't have so many loyal customers. We are committed to providing customers with a good shopping experience, quality products and one-stop service. At present, we do not know what problem you have encountered. If you are willing to continue to communicate with us about this problem, please send us an email attn to Fenny. I will give you my personal phone number, and we can talk over the phone to solve your problems.

If there's anything further we can assist you with or if you have additional feedback, please feel free to reach out. We value your feedback and are committed to improving our services.

Best regards,
LaVivid Hair Team
Fenny

Bewertet mit 5 von 5 Sternen

Fenny is the main reason why I am loyal…

Fenny is the main reason why I am loyal to Lavivid. The customer service is so top notch and Fenny always finds a way to give the customers the best quality and answer any questions that I have.

2. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have been a client at this company

I have been a client at this company for over three years. As I am in hospitality and customer service business, I have very high expectations when it comes to quality product and customer service. From the first day that I called, I’ve been dealing with a wonderful lady by name of Fanny, She has been professional, Kind, Caring, And overall, someone that I absolutely trust in assisting me and make decisions in the products that I purchase.
When I started wearing hair systems, it was very difficult for me, and I went through a very difficult time, the clubs that I was associated with and paid hardly cost memberships had poor service and bad quality product
From the time that I have signed up with this company and met Fanny , it looks like all my dreams came true, I’ve finally found a company that I can trust. Specially, with a personal touch of customer service
As we all know, we want to look our best and low quality and cheaply made systems just don’t work. This company is very very reasonable for the excellent quality of product that they provide. All my Hair systems from this company has been fantastic, I have Not had any major issues however there was one time that my shipment got lost due to the wrong address that I had provided, Amazingly, as I was desperate for a hair system, they immediately had a system sent to me. after the hair system that was lost finally showed up at my house I returned it back to them, talking about great customer service taking care of someone like me in a desperate situation. I greatly appreciate it.
Truly they have the best customer service I ever experienced in my entire life in any business, the product is very, very good.
I recommend this company to anyone believe me you will not go wrong. This is the company you want to deal with and get your hair systems from.
Alex G

2. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best hair systems on the market

The best hair systems on the market.
I have always used lavivid and have never had any problems. Each and every system is crafted to the highest quality.
The customer service is friendly and knowledgeable.
Highly recommend

31. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I would never get a custom hair system…

I would never get a custom hair system ever again. I ordered my custom hair system back last year at the end of September. I paid for rush order . It arrived. All was good for the 1st 3 weeks after that I went to wash it and all he'll broke loose. It developed into a full blown rats nest. After 2 weeks then washed it again and pulled all the hair out of it and the rats nest just got worse. After that at some point I see why the rats nest was happening. It was caused by the hair extension tape that they put on this unit. This unit was never a true system that was weaved unto the base unit. We'll of course they don't warrant custom hair system and they don't even look at the custom hair system. It's shipped from factory to your door step. I'm with holiwood hair now and I love them. Alex has done a Fabulous job at handling my hair systems. So I'm here to tell my story for all to hear and decide for yourself before you make your order. Good luck ..

26. Juli 2024
Bewertung ohne vorherige Einladung
LaVividHair-Logo

Antwort von LaVividHair

Hi Jeff,

I'm sorry to hear about your experience. I reviewed your order, which was placed back in September 2023. I haven't seen any recent emails or messages from you regarding this matter. For the 24'' long hair system you ordered, it does require special care and maintenance to ensure it remains in good condition.

Could you please email your concerns to support@lavividhair.com? We'll be more than happy to assist you.

Thank you,
Tina

Bewertet mit 5 von 5 Sternen

I ordered my very first Hair toupee…

I ordered my very first Hair toupee from lavivid, and I have a blast wearing them it's so easy to install and super easy to take care of, and they also have Good customer service we can contact them on Social media platforms, especially on Facebook and Instagram.

1. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

impeccable service

I just got my new piece installed, it looks beautiful when it just came in. I use HD in the past and now I have to switch to other vendors. My stylist recommend Lavivid to me and she said it is the best one she'd ever seen..And then we put it on my head, it fit perfectly. Good hair, no dry at all, good shape in front, good color..My experience with Alleah is good as well, she is quite helpful and thoughtful.

8. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Buyer beware

Buyer beware. You can only contact them by email and they respond in the middle of the night because they are in China. I ordered two 8x10 hairs systems and they are 8x9.5. 1/2 inch shorter, so it doesn’t fit properly and it’s too short on my forehead. They said that it’s a handmade product and the size will vary. 1/2 inch is a big variance. There is a language barrier in the communications. My contact who goes by the name Fenny said that they are not going to do anything about it and my money is gone. The sad thing I already ordered a third system. I found out too late the first two are 1/2 inch too short. I have lost $1,500 thus far. My advice is to ask alot of questions because it never occurred to me that they are not to 8x10 specifications. I am contacting the state they are registered in to file a complaint and contacting the department of consumer affairs.

22. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Not very good products anymore

I purchased a product on sale and it last it two months. When I purchased the product I thought it's the last product so they want to get rid of that. The hair unit lasted two months, not very good. The customer service is not helpful. I ordered another hair unit and it didn't left China yet, after 6 days when I placed the order.

19. April 2024
Bewertung ohne vorherige Einladung
LaVividHair-Logo

Antwort von LaVividHair

Hello, I apologize for the inconvenience you've experienced with both our product and customer service. Would you mind sending an email to support@lavividhair.com along with your order number and details? This will allow us to promptly investigate and address your concerns. Our commitment remains to deliver high-quality products and exceptional service, and your email will provide us with an opportunity to rectify this situation. Thank you for your cooperation. LaVivid Hair

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