Land of Beds Bewertungen 

Following an initial hiccup, customer service communication proved excellent with delivery within 48hrs. Highly recommend this company with good quality products

The Emma mattress is excellent ,excellent service and delivery

Fantastic customers services Thank you Sophie

Very solid and straightforward bed of the type we like and a great mattress. Delivery was very fast and efficient and our location- being very rural Scotland- is not easy so this says a lot. Generally, a very good business with excellant customer service.

We spent quite a while at Land of beds Wigan testing out quite a few beds we received plenty of advice of Cath who was very helpful but not pushy. We eventually decided on a Hypnos Mattress and look forward to having it delivered.very Competitive prices

Exceptional experience.

I made a wrong order, but Annie from LoB was quick to assist me. Polite and kind, and resolved my issues almost immediately.

Couldn't be happier. Thank you Annie!

Bought 2 new pillows, and can truly say that’s the best nights sleep for a long time. Comfort once again. A bit more expensive, but well worth it. Can’t beat Hypnos feather & down pillows for comfort and a good nights sleep.

Good delivery and price was very good
The topper itself has made a difference to the comfort of our bed

very good .very good .

Whilst the goods are not yet delivered, everything in the process so far has been excellent. Good prices and a curtesy call to make sure I hadn't misordered what is an expensive mattress but an unusual bed size. Top work.

Good service so far. Disappointed that Emma direct are offering £79 of free accessories with the order of the same Emma Original mattress. 😢

After such a great experience purchasing the bed with the help of the lovely Charley we have just taken delivery of it! It looks splendid and many thanks to Mike and Tony they did such a good job removing the old and in with the new. We were kept informed every step of the way and after being given date and time slot of 90minutes which was so helpful and then messaged 20 mins before arrival. So very impressed with this company and won’t hesitate to recommend them. 👏👏

Very efficient service. Ordered on the Monday, delivered on Wednesday.
And on the telephone, I spoke to a real human being about the order!
The mattress I ordered was really good value for money and seems very good. I am really pleased.

Very professional, informative and polite friendly service from Charlotte. Great selection of good quality beds at competitive prices. We were given time to make choices, no pressure selling. As a repeat customer we would highly recommend Land of Beds, it is always good to be able to support an independent family run business.

Very helpfull and friendly

An excellent company that delivers a quality product. The delivery team were professional and courteous.

I ordered a bed from Land of Beds on 27 March 2026, but it did not arrive until 9 May 2026, which was already a frustratingly long wait.
Upon delivery, I immediately identified several defects and reported them the same day, providing photographic evidence. The issues included:
- Visible chipped and damaged areas on the bed frame
- Misalignment of the frame components
- Concerns about the structural design and installation of the centre support beam, which appeared to be secured only by self-tapping screws attached to the slats
Despite reporting these issues straight away and supplying clear photographs, I was informed that the supplier's quality control department could not identify a manufacturing fault and, as a result, a return would not be authorised.
This led to weeks of back-and-forth emails, which was both time-consuming and extremely frustrating. It felt as though my concerns were being dismissed rather than properly addressed.
After considerable effort on my part, I eventually managed to return the bed. However, I did not receive my refund until 22 July 2026, more than three months after placing the order and over two months after reporting the defects.
The whole experience was stressful, drawn out, and far below the level of customer service I would expect when purchasing a new bed. Unfortunately, I cannot recommend Land of Beds based on my experience.

Very helpful and understanding service from the gentleman whose choice of mattress for me was spot on. More so given my arthritis. A very good selection of mattresses at fair prices. Highly recommended.

Small query with order very efficiently dealt with by sales person.

My second purchase from LoB and once again great service from Charley. Hypnos beds are truly top of the class, beautifully made, extremely comfortable and sustainable.