Lamps2udirect Bewertungen 

695
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I ordered a fan on 13th July. After 9 days I tried to contact them saying, where is it? One email didn't work so I used the sales email. They got back to me the same day. Telling me the fan was a pr... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Mehr ansehen

Unternehmensdetails

  1. Beleuchtungsgeschäft
  2. Glühlampenlieferant

Vom Unternehmen geschrieben

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

695 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(695)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fantastic!

A really great speedy service. Great communication when I had a query. In a word, Fantastic!

7. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for the fantastic 5 star review, Kerrie - We will hopefully hear from you again soon!

Bewertet mit 5 von 5 Sternen

Replica diplomat slimline light fitting

This slimline under cabinet light was a replica of an old MDF diplomat light and was the perfect replacement for a faulty section ,easy to connect to adjacent existing MDF slimline section , the light was priced competitively an delivered promptly .

23. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive review, Stephen. We hope we can help with your lighting requirements again soon!

Bewertet mit 5 von 5 Sternen

Print delivery well packaged and intact

Print delivery well packaged and intact

2 x 18" fluorescent tubes

Len Short

10. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive Len, Stephen. We hope we can help with your lighting requirements again soon!

Bewertet mit 5 von 5 Sternen

Ordered Tubes For Smilight Kitchen…

Ordered Tubes For Smilight Kitchen Lights. Quick Delivery And Good Price

3. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive review, David. We hope we can help with your lighting requirements again soon!

Bewertet mit 5 von 5 Sternen

Excellent service

Rapid processing and delivery of order and in replacing a bulb that arrived broken; it was a fuss free replacement. Would recommend and will buy again

27. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive review, Janet. We hope we can help with your lighting requirements again soon!

Bewertet mit 1 von 5 Sternen

Lamps2udirect !!!

I ordered LED lamps which turned out to be out of stock ( this was not made clear on the website). A week later I emailed to enquire where the order was to be told they would be in stock that Friday. A week later still no delivery so emailed again to be told the goods had been sent and should be with me “imminently” . Two days later I get and email to inform me the goods had “just shipped”. As an electrical contractor I need companies I can rely on and trust so I won’t be placing anymore orders with Lamps2udirect.

28. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for taking the time to leave us a review, Stephen. I am sorry you did not have the best experience on this occasion. I hope we get another chance to make this right! Get in touch before ordering and we will sort something out to compensate this negative experience.

Bewertet mit 5 von 5 Sternen

Long tube bulb for kitchen

Had a long tube bulb delivered for underneath my kitchen units, however it was smashed by FedEx en-route !!
I immediately emailed Lamps2udirect with photo evidence.
A gent called Martin immediately responded (I was like WOW), as it was after business hours.
He immediately dispatched another out, which arrived the following day, encased in a long hard cardboard tube and bubble wrap inside (well protected)
Now installed and working great :)
A truly 5-Star customer service experience and I won’t hesitate to shop with lamps2udirect again and I’ll certainly be recommending friends & family, too
Thanks again, Martin :)

2. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive review, J Salem. We hope we can help with your lighting requirements again soon!

Bewertet mit 5 von 5 Sternen

Very happy with the service

Very happy with the service, lamps2u had what I needed and my order arrived promptly.

1. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive review, Lucy. We hope we can help with your lighting requirements again soon!

Bewertet mit 4 von 5 Sternen

Recent Orders with Lamps 2 U Direct

I placed 2 orders with Lamps 2 U Direct and both were delivered in good time. There was a problem with the second order in that the incorrect bulbs were shipped. However this was sorted out very quickly by the sales team and the correct bulbs were then shipped to me the same afternoon. Hence 4 stars rather than 5 this time!

23. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive review, David. We hope we can help with your lighting requirements again soon! Hopefully next time we can make it a 5 star experience.

Bewertet mit 4 von 5 Sternen

Excellent customer service

Excellent customer service, would return in future

24. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive review, Iain. We hope we can help with your lighting requirements again soon! Hopefully next time we can make it a 5 star experience.

Bewertet mit 2 von 5 Sternen

Very wanting long waiting

Waited a long time didn’t get my lights. They were very polite and eventually gave me a refund. However after nearly 2months getting the wrong ones due to a “picking/packing” problem but selling items that they actually don’t have in stock. Slow communication via email as they never answered the phone ever, I eventually got a refund after requesting then going to resolution centre. Very disappointed with service

9. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for taking the time to leave us a review, Mary. I am sorry you did not have the best experience on this occasion. I hope we get another chance to make this right! Get in touch before ordering and we will sort something out to compensate this negative experience.

Bewertet mit 5 von 5 Sternen

I had trouble finding the particular…

I had trouble finding the particular lamps I needed. I contacted the company and found them to be very helpful. I ordered my lamps and rcvd them within a couple of days.
I will definitely be using them again and would highly recommend their services

1. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive review, Sharon. We hope we can help with your lighting requirements again soon!

Bewertet mit 5 von 5 Sternen

Great service

Great service. Quick delivery and well packaged. I've used this company a few times now and would definitely recommend.

1. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive review, Forest School. We hope we can help with your lighting requirements again soon!

Bewertet mit 4 von 5 Sternen

Very informed that the delivery would…

Very informed that the delivery would take longer than normalized

Very happy as the light is so so good and bright..make me very happy.

We will use again.

10. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for your positive review, Edna. We hope we can help with your lighting requirements again soon! Hopefully next time we can make it a 5 star experience.

Bewertet mit 5 von 5 Sternen

Top Quality Service

Ordered some lamps that I couldn’t find anywhere else, they turned up a couple days later and were packed really well. Will definitely be ordering from Lamps2U again :)

30. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Missing order

Missing order, made an order with this company in January and I’m still waiting!!!! I’ve sent emails etc and nothing has materialised, Avoid this company I believe them to be fraudulent, I will now be pursuing a full refund.

20. Januar 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Hello there - Please confirm your order number so we can resolve this issue for you. We have been moving premises this week, so have been slightly behind getting back to emails (This information is advised on our site), but as of last night we are completely up to date, so I am unsure what this relates to? Can you get in touch - sales@lamps2udirect.com - A contact name would also be useful...

Bewertet mit 1 von 5 Sternen

different item arrived to what i ordered

Ordered LED bulbs and outside light with expected 5-7days shipping time. Weeks go by, no update. Email them and they say they are awaiting stock of outside light. I ask them to send the LED bulbs.. they arrive finally 20days later but they are completely different to what I ordered! and the outside light still isn't in stock. I have requested a full refund with no response yet..

27. Januar 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Hello Malika, Thank you for taking the time to leave us a review. We did get in touch to advise one of the items was out of stock, but delivery for this took longer than expected. You requested a part delivery, which we arranged. We actually sent you a BELL elite GU10 LED which is a better product and double the price of the lamps you ordered. Generally people are happy with product upgrades, but obviously that was not the case on this occasion. Even so, we arranged a full refund and let you keep the lamps.

Bewertet mit 1 von 5 Sternen

useless and ignorant attitude company

useless and ignorant attitude. Ordered some bulbs 18th Nov, waited several days, contacted them by e-mail, got a reply stating they had to order some more as out of stock. Waited again, then asked for update, reply order had been shipped on 1st Dec. Now 9th Dec. have e-mailed them twice for update, no replies and no bulbs. Have now told them to cancel order and refund money. Do I hold my breath???

9. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for taking the time to leave us a review, Delboy. I am sorry you did not have the best experience on this occasion. I hope we get another chance to make this right! Please get in touch with your order number and we will try to sort something out for you!

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