I ordered a fan on 13th July. After 9 days I tried to contact them saying, where is it? One email didn't work so I used the sales email. They got back to me the same day. Telling me the fan was a pr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Mehr ansehen
Unternehmen hat geantwortet
Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Mehr ansehen
Unternehmen hat geantwortet
Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.
Kontaktinformationen
Unit 39a, Park Farm Industrial Estate, SG9 9AZ, Buntingford, Hertfordshire, Vereinigtes Königreich
- 01763 661650
- sales@lamps2udirect.com
- www.lamps2udirect.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic!
A really great speedy service. Great communication when I had a query. In a word, Fantastic!

Antwort von Lamps2udirect
Had and received just what we needed

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Replica diplomat slimline light fitting
This slimline under cabinet light was a replica of an old MDF diplomat light and was the perfect replacement for a faulty section ,easy to connect to adjacent existing MDF slimline section , the light was priced competitively an delivered promptly .

Antwort von Lamps2udirect
Print delivery well packaged and intact
Print delivery well packaged and intact
2 x 18" fluorescent tubes
Len Short

Antwort von Lamps2udirect
Ordered Tubes For Smilight Kitchen…
Ordered Tubes For Smilight Kitchen Lights. Quick Delivery And Good Price

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Excellent service
Rapid processing and delivery of order and in replacing a bulb that arrived broken; it was a fuss free replacement. Would recommend and will buy again

Antwort von Lamps2udirect
Lamps2udirect !!!
I ordered LED lamps which turned out to be out of stock ( this was not made clear on the website). A week later I emailed to enquire where the order was to be told they would be in stock that Friday. A week later still no delivery so emailed again to be told the goods had been sent and should be with me “imminently” . Two days later I get and email to inform me the goods had “just shipped”. As an electrical contractor I need companies I can rely on and trust so I won’t be placing anymore orders with Lamps2udirect.

Antwort von Lamps2udirect
Long tube bulb for kitchen
Had a long tube bulb delivered for underneath my kitchen units, however it was smashed by FedEx en-route !!
I immediately emailed Lamps2udirect with photo evidence.
A gent called Martin immediately responded (I was like WOW), as it was after business hours.
He immediately dispatched another out, which arrived the following day, encased in a long hard cardboard tube and bubble wrap inside (well protected)
Now installed and working great :)
A truly 5-Star customer service experience and I won’t hesitate to shop with lamps2udirect again and I’ll certainly be recommending friends & family, too
Thanks again, Martin :)

Antwort von Lamps2udirect
Very happy with the service
Very happy with the service, lamps2u had what I needed and my order arrived promptly.

Antwort von Lamps2udirect
Recent Orders with Lamps 2 U Direct
I placed 2 orders with Lamps 2 U Direct and both were delivered in good time. There was a problem with the second order in that the incorrect bulbs were shipped. However this was sorted out very quickly by the sales team and the correct bulbs were then shipped to me the same afternoon. Hence 4 stars rather than 5 this time!

Antwort von Lamps2udirect
Excellent customer service
Excellent customer service, would return in future

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Very wanting long waiting
Waited a long time didn’t get my lights. They were very polite and eventually gave me a refund. However after nearly 2months getting the wrong ones due to a “picking/packing” problem but selling items that they actually don’t have in stock. Slow communication via email as they never answered the phone ever, I eventually got a refund after requesting then going to resolution centre. Very disappointed with service

Antwort von Lamps2udirect
I had trouble finding the particular…
I had trouble finding the particular lamps I needed. I contacted the company and found them to be very helpful. I ordered my lamps and rcvd them within a couple of days.
I will definitely be using them again and would highly recommend their services

Antwort von Lamps2udirect
Great service
Great service. Quick delivery and well packaged. I've used this company a few times now and would definitely recommend.

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Very informed that the delivery would…
Very informed that the delivery would take longer than normalized
Very happy as the light is so so good and bright..make me very happy.
We will use again.

Antwort von Lamps2udirect
Top Quality Service
Ordered some lamps that I couldn’t find anywhere else, they turned up a couple days later and were packed really well. Will definitely be ordering from Lamps2U again :)
Missing order
Missing order, made an order with this company in January and I’m still waiting!!!! I’ve sent emails etc and nothing has materialised, Avoid this company I believe them to be fraudulent, I will now be pursuing a full refund.

Antwort von Lamps2udirect
different item arrived to what i ordered
Ordered LED bulbs and outside light with expected 5-7days shipping time. Weeks go by, no update. Email them and they say they are awaiting stock of outside light. I ask them to send the LED bulbs.. they arrive finally 20days later but they are completely different to what I ordered! and the outside light still isn't in stock. I have requested a full refund with no response yet..

Antwort von Lamps2udirect
useless and ignorant attitude company
useless and ignorant attitude. Ordered some bulbs 18th Nov, waited several days, contacted them by e-mail, got a reply stating they had to order some more as out of stock. Waited again, then asked for update, reply order had been shipped on 1st Dec. Now 9th Dec. have e-mailed them twice for update, no replies and no bulbs. Have now told them to cancel order and refund money. Do I hold my breath???

Antwort von Lamps2udirect
So funktioniert Trustpilot
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