Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Mehr ansehen
Unternehmen hat geantwortet
Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Mehr ansehen
Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.
Kontaktinformationen
Unit 39a, Park Farm Industrial Estate, SG9 9AZ, Buntingford, Hertfordshire, Vereinigtes Königreich
- 01763 661650
- sales@lamps2udirect.com
- www.lamps2udirect.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Because the light bulbs we wanted are…
Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight away, explaining the situation but all the same offering me the option of a refund, Even though I didn't take them up on the offer, I appreciated their integrity in reminding me I had that option. The light bulbs arrived safely yesterday. I would definitely order from Lamps2udirect again.
Had to contact them as had no email…
Had to contact them as had no email confirmation, bought an orange bulb that stopped working after 2 months
Ordered a lava lamp bulb and it was…
Ordered a lava lamp bulb and it was dispatched promptly and works perfectly, thankyou
Fantastic
ordered various bulbs through these guys now for the company i work for and they're great. its an easy process and they arrive pretty quickly too. definitely will be using them for the future.
Ordered Led Lamp batten and it was…
Ordered Led Lamp batten and it was delivered promptly, packaged securely and excellent price. No fuss straightforward order. Great Company
Highly recommend!!!
Highly recommend!!!
Great customer service and honest.
I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receiving and noticed it was broken, to tell them about the issue and they requested pictures. I sent them pictures. The term was replaced and with me within two working days.
I highly recommend.
Slow to Arrive
Ordered some bulbs on 7th March but had to phone on 17th as I hadn't received any notification of a delivery date. The man was very helpful, said they were awaiting delivery of the bulbs from Europe and that it was unusual I hadn't received notification regarding the delay. They finally arrived on 22nd March, so 15 days after ordering. It would have been helpful if the website had stated Out Of Stock.
Good aftercare service
I didn't actually get the light I ordered, but I give them them five stars because when I contacted them and sent them a photo of the product as received they offered to refund me the purchase price without requiring me to even send the light back, and they did so. This was very generous and fair - thanks.
I may have been harsh
picture shows ceramci shaver. plug recieved cheap plastic chiness crap and took over two weeks for order.
OK i could have phoned and perhaps when looking at the unit its difficult to see. I dont remember a description for what material the unit is made from. I may have been harsh therfore I upgraded my review .

Antwort von Lamps2udirect
Professional Organised Company
Their wide range of quality products are very competitively priced. Their communication is excellent and they do precisely what they say they are going to do and deliver bang on schedule.

Antwort von Lamps2udirect
Fantastic service from this company and…
Fantastic service from this company and will definitely use again

Antwort von Lamps2udirect
Good sales, but zero after-sales
I've used this company a few times as they have a good range of products at good prices. But the experience from my last order shows they have a poor after-sales attitude so I will buy elsewhere in the future.
The problem was that two of the nine LED tubes they supplied were broken. I've no issue with that as these are delicate devices and breakages during shipping are to be expected. But they refused to refund or replace them because the breakage was reported a week after delivery and not within 48 hours. Now who has time to can fully unpack, check, and test each and every item within 48 hours - you leave this to when you install. I'm pretty sure they don't check when receiving from the OEM.
I don't care about the cost of 2 tubes, but would grumble if it was the entire shipment or higher value items.

Antwort von Lamps2udirect
Great company
I ordered a set of bulbs for my living room. The gentleman on the phone was very helpful. Ive ordered before from this company and would definitely order again.

Antwort von Lamps2udirect
Got me hard to find bulbs
They were able to get me bulbs that I struggled to find. I messed up and gave them the wrong address but they were excellent and got them posted back to the right address. I am very pleased with them.

Antwort von Lamps2udirect
Buy with Confidence. Great service sorted problem out fast.
Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube straight away. He even rang me up and explained how the mistake occurred.

Antwort von Lamps2udirect
Brilliant service from start to delivery
Viewed their website and saw what I needed. Called their office and spoke to a gentleman called Martin. He gave me some very helpful advice so purchased my items an they were delivered the next day as he had promised. Excellent service from start to finish. Highly recommended

Antwort von Lamps2udirect
Great service and product
Easy to use website, ordered an LED batten fitting and arrived on time. Looks great and great service!

Antwort von Lamps2udirect
Brilliant company with excellent…
Brilliant company with excellent customer service! Speedy delivery of great products. Would highly recommend.

Antwort von Lamps2udirect
Thank you
Thank you, great products. Delivery on time.

Antwort von Lamps2udirect
Excellent service provided

Antwort von Lamps2udirect
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