Lamps2udirect Bewertungen 

694
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Beleuchtungsgeschäft
  2. Glühlampenlieferant

Vom Unternehmen geschrieben

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

694 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(694)

30 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Because the light bulbs we wanted are…

Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight away, explaining the situation but all the same offering me the option of a refund, Even though I didn't take them up on the offer, I appreciated their integrity in reminding me I had that option. The light bulbs arrived safely yesterday. I would definitely order from Lamps2udirect again.

26. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic

ordered various bulbs through these guys now for the company i work for and they're great. its an easy process and they arrive pretty quickly too. definitely will be using them for the future.

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommend!!!

Highly recommend!!!
Great customer service and honest.
I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receiving and noticed it was broken, to tell them about the issue and they requested pictures. I sent them pictures. The term was replaced and with me within two working days.
I highly recommend.

14. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Slow to Arrive

Ordered some bulbs on 7th March but had to phone on 17th as I hadn't received any notification of a delivery date. The man was very helpful, said they were awaiting delivery of the bulbs from Europe and that it was unusual I hadn't received notification regarding the delay. They finally arrived on 22nd March, so 15 days after ordering. It would have been helpful if the website had stated Out Of Stock.

22. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good aftercare service

I didn't actually get the light I ordered, but I give them them five stars because when I contacted them and sent them a photo of the product as received they offered to refund me the purchase price without requiring me to even send the light back, and they did so. This was very generous and fair - thanks.

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I may have been harsh

picture shows ceramci shaver. plug recieved cheap plastic chiness crap and took over two weeks for order.

OK i could have phoned and perhaps when looking at the unit its difficult to see. I dont remember a description for what material the unit is made from. I may have been harsh therfore I upgraded my review .

25. Februar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thanks for taking the time to leave us a review, John. We have not heard from you directly, which is a shame, as we would have liked to have resolved this for you.

We are a little confused as to what product you thought you might be purchasing. Our code 6025 is a plastic travel adaptor and does not show any type of ceramic in the image. It is hard to see why you might have thought this might be ceramic?

Sadly, most electrical products are now made in China and we could have confirmed this if you had reached out before ordering.

Bewertet mit 5 von 5 Sternen

Professional Organised Company

Their wide range of quality products are very competitively priced. Their communication is excellent and they do precisely what they say they are going to do and deliver bang on schedule.

3. März 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much Nigel - We hope to help again soon with your lighting requirements.

Bewertet mit 1 von 5 Sternen

Good sales, but zero after-sales

I've used this company a few times as they have a good range of products at good prices. But the experience from my last order shows they have a poor after-sales attitude so I will buy elsewhere in the future.

The problem was that two of the nine LED tubes they supplied were broken. I've no issue with that as these are delicate devices and breakages during shipping are to be expected. But they refused to refund or replace them because the breakage was reported a week after delivery and not within 48 hours. Now who has time to can fully unpack, check, and test each and every item within 48 hours - you leave this to when you install. I'm pretty sure they don't check when receiving from the OEM.

I don't care about the cost of 2 tubes, but would grumble if it was the entire shipment or higher value items.

23. Februar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you for leaving such an honest review, Leo. We are glad you have been a regular customer and have previously been happy with our range of products.

As advised via email, in our delivery information, terms and conditions and order confirmations, all breakages must be reported within 48 hours of receipt.

As we explained via email - This is the timeframe we are given by couriers to report transit damage. After this period we are not able to make claims. This is why we highlight this in our order confirmations.

As a small business we have to be able to claim back costs from couriers for breakages in their possession. We do not get a lot of breakages considering the amount of fragile items we send, but we cannot afford to lose money on small orders for tubes.

I am sorry you are unhappy with this and that this order did not work out to your satisfaction, but this policy is in place to protect us a small business. If you have reached out within the requested period, which we quote in our delivery information, terms and conditions and order confirmations, we would have been able to refund or replace the damaged items for you. 7-10 days after receipt, unfortunately, is too long to for to put in a claim against the courier. We do check all deliveries from OEMs as they also have the same policies.

Most online sellers of fragile items, especially small businesses will also have this policy in place.

Bewertet mit 5 von 5 Sternen

Great company

I ordered a set of bulbs for my living room. The gentleman on the phone was very helpful. Ive ordered before from this company and would definitely order again.

18. Februar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thanks for taking the time to leave us a review. It's so appreciated and after an extremely busy few months, it's great to get positive feedback.

Bewertet mit 5 von 5 Sternen

Got me hard to find bulbs

They were able to get me bulbs that I struggled to find. I messed up and gave them the wrong address but they were excellent and got them posted back to the right address. I am very pleased with them.

9. Februar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Hi Andrew! Thanks for taking the time to leave us a review. It's so appreciated. Hopefully we can help with future lighting requirements.

Bewertet mit 5 von 5 Sternen

Buy with Confidence. Great service sorted problem out fast.

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube straight away. He even rang me up and explained how the mistake occurred.

6. Februar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Hi Mike! Thanks for taking the time to leave us a review. It's so appreciated. Hopefully we can help with future lighting requirements.

Bewertet mit 5 von 5 Sternen

Brilliant service from start to delivery

Viewed their website and saw what I needed. Called their office and spoke to a gentleman called Martin. He gave me some very helpful advice so purchased my items an they were delivered the next day as he had promised. Excellent service from start to finish. Highly recommended

2. Februar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thanks for taking the time to leave us a review, Dave. It's so appreciated. Hopefully we can help with future lighting requirements.

Bewertet mit 5 von 5 Sternen

Great service and product

Easy to use website, ordered an LED batten fitting and arrived on time. Looks great and great service!

16. Januar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for your kind words, Matt. We're thrilled to hear you had a great experience. Your support truly means a lot to us, and we look forward to welcoming you back again soon!

Bewertet mit 5 von 5 Sternen

Brilliant company with excellent…

Brilliant company with excellent customer service! Speedy delivery of great products. Would highly recommend.

29. Januar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

We really appreciate you taking the time to share your experience, Amy! It’s wonderful to know that you enjoyed everything. We’ll be sure to share your feedback with our team — it will absolutely make their day. Hope to hear from you again soon!

Bewertet mit 5 von 5 Sternen

Thank you

Thank you, great products. Delivery on time.

26. Januar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you for your review, Lorraine. We’re delighted that we could meet your expectations and provide a positive experience. Your feedback motivates us to continue delivering excellent service.

Bewertet mit 5 von 5 Sternen

Excellent service provided

29. Januar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for your wonderful review! We’re thrilled to hear that you were happy with your experience. Helping our customers find the perfect lighting solutions is what we love to do. We truly appreciate your support and look forward to working with you again!

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