Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Mehr ansehen
Unternehmen hat geantwortet
Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Mehr ansehen
Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.
Kontaktinformationen
Unit 39a, Park Farm Industrial Estate, SG9 9AZ, Buntingford, Hertfordshire, Vereinigtes Königreich
- 01763 661650
- sales@lamps2udirect.com
- www.lamps2udirect.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Really poor experience
Really poor experience. Ordered a light on the 23rd of August that was showing in stock, after a couple of weeks I made contact as hadn’t had delivery, was told they didn’t have any and would be getting more the week after. A further couple of weeks past and still no delivery or communication so contacted them again, still don’t have them in stock and don’t have a date they are expecting them. Left it another two weeks and still the same so cancelled the order for a refund, their website is still showing the item is in stock.

Antwort von Lamps2udirect
Great company.
I could get items here that I couldn't obtain elsewhere and the service is excellent. Everything is well packaged, too.
Just replaced my old MFI style under-cabinet strip lights - very pleased.

Antwort von Lamps2udirect
Great Service
The products we ordered were very good quality, fast and speedy delivery.

Antwort von Lamps2udirect
Good experience
Good prices, good delivery. That's what it's all about.

Antwort von Lamps2udirect
DON'T WASTE YOUR MONEY
DON'T WASTE YOUR MONEY - LOADS OF OTHER REPUTABLE, GOOD COMPANIES OUT THERE! I am not the only one as returns are marked "Difficult"!
Sent wrong item, knowing it was unavailable. He was arrogant and rude. Clearly hates customers and not interested in customer service.
Will no doubt reply how everything was obvious and not his fault..... BLAH, BLAH, BLAH. I think they believe they have never got it wrong!

Antwort von Lamps2udirect
Helpful advice
Martin readily available to advise on purchases and answer queries. My only concern is that I was told two purchases would be amalgamated to save the delivery charge on the second, but I did not get the £7.95 refund promised

Antwort von Lamps2udirect
Ordering online is so easy .I did…ordering made easy
Ordering online is so easy .I did ring the company to check i was ordering the right item .the person I spoke to was very helpful and nothing was to much trouble.

Antwort von Lamps2udirect
Bought some bulbs for lamp
Bought some bulbs for lamp - seamless experience and very reasonably priced

Antwort von Lamps2udirect
Excellent company with great service
Have used this company numerous times over the years and cannot recommend highly enough. Clear concise information, excellent pricing and all delivered promptly. Would most definitely recommend

Antwort von Lamps2udirect
Bulbs for my patio heater
Bought bulbs for my patio heater and they were a good price, arrived quickly and were well packaged to avoid any breakage

Antwort von Lamps2udirect
Right size strip lights for my kitchen…
Right size strip lights for my kitchen units and great delivery djj

Antwort von Lamps2udirect

Antwort von Lamps2udirect
under cupboard Robus LED lighting
Lights arrived well packaged and were a good price.
Good experience.

Antwort von Lamps2udirect
L2U-0524-192158 sent an email…
L2U-0524-192158 sent an email requesting a return on 1 of the 3 lights due to a fault and they did not reply. slow dispatch time as well.

Antwort von Lamps2udirect
Excellent service
Wide range of products including a bulb that I was looking for - specifically a daylight bulb for crafting/painting etc. There was an issue with Royal Mail which led to some communication but they were really helpful and keen to sort it out. Highly recommend!

Antwort von Lamps2udirect
Be warned - High courier surcharge for Northern Ireland
Watch out if you order for Northern Ireland delivery. Larger items incur a courier charge of £7.95 + VAT, which is fine but what is not clear, in my opinion, is that if you live in Northern Ireland you will incur an additional courier charge of £20 on top of the larger item courier charge as the courier interestingly classes Northern Ireland as an 'export package'. To be fair to Martin at Lamps2udirect there is mention of a surcharge for NI in the T&C's but the extent of this (200%+) could be spelt out more clearly to avoid customers wasting their time.

Antwort von Lamps2udirect
Easy web site, fast delivery.
Very easy web site to find exactly what I needed now that we’re replacing clockwork lighting with LED. Fast delivery and well packaged strip light bulb which had no chance of breakage in transit. First class, I’ll be back.

Antwort von Lamps2udirect
Excellent company.
I’ve used lamps2udirect before. Their website is easy to navigate ( & I’m a wrinkly 😊). Prices are very competitive. I ordered 3 fluorescent lamps & unfortunately 1 was broken. I contacted customer service & spoke to Martin who was extremely apologetic, friendly & professional. He offered a replacement or refund. I requested a replacement & have received . Highly recommend this trustworthy company.

Antwort von Lamps2udirect
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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