Lamps2udirect Bewertungen 

694
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Beleuchtungsgeschäft
  2. Glühlampenlieferant

Vom Unternehmen geschrieben

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

694 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(694)

30 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Exceptional customer service

Exceptional customer service – the knowledgeable staff goes above and beyond to assist customers in finding the perfect lighting solutions for their spaces.

9. Februar 2024
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for your positive feedback, Freddie. Glad to hear you had a good experience with our team. We hope to help with your lighting requirements again soon!

Bewertet mit 1 von 5 Sternen

poor

Ordered bulbs and then didnt hear from the company for 3 weeks , once i contacted paypal i got a refund , according to the company they were listing items they didnt have in stock, wasted my time.

4. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for taking the time to review. Sorry this experience was not as expected.

Bewertet mit 5 von 5 Sternen

Excellent customer service

The team were friendly and gave excellent customer service helping me find what I needed. Quick delivery too. Very impressed!

22. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you so much for your positive feedback, Sam! Great to hear our customer service team helped put you in the right direction. We hope to help with your lighting requirements again soon!

Bewertet mit 5 von 5 Sternen

I have had a positive experience…

I have had a positive experience dealing with this online lighting supplier. Their customer support is responsive and professional, and they helped me find the perfect lighting solutions for my home. I am thrilled with the results and would recommend them without hesitation.

28. Januar 2024
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Antwort von Lamps2udirect

Thank you so much for your positive feedback. We hope to help with your lighting requirements again soon!

Bewertet mit 5 von 5 Sternen

This company had all of the items I…

This company had all of the items I needed. I had been searching stores without success. Delivery so well packaged. Updates very good.
Have to recommend

26. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you so much for your positive feedback. We hope to help with your lighting requirements again soon!

Bewertet mit 5 von 5 Sternen

Buying lighting online can be a bit…

Buying lighting online can be a bit daunting, but this store made the process easy and enjoyable. Their website is well-designed, with clear product descriptions and images. The ordering process was seamless, and I received my lights on time, in perfect condition.

6. Januar 2024
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Antwort von Lamps2udirect

Thank you, Amber! We hope to help with your lighting requirements again soon!

Bewertet mit 5 von 5 Sternen

The customer service at this online…

The customer service at this online lighting store is top-notch. I had a few questions about specific products and the staff was incredibly helpful and knowledgeable. They guided me in making the right choices for my home, and I couldn't be happier with the end result.

13. Januar 2024
Bewertet mit 5 von 5 Sternen

Ordered some lamps as a friend of mine…

Ordered some lamps as a friend of mine used them. The delivery was very prompt, great customer service. Would highly recommend

27. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you, Sharon! We hope to help with your lighting requirements again soon!

Bewertet mit 1 von 5 Sternen

Ordered 2 lamps for Christmas…

Ordered 2 lamps for Christmas decorations, recieved an email saying they had been dispatched.
Still havent recieved the lamps yet.
Emailled the company for an update still no reply.

9. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you for taking the time to leave us a review, Steve.

We have not had any contact from you directly.

It looks as though you placed this order over the Christmas period when we were not operating. We did note our opening hours on the checkout page, but it looks as though this is probably the reason there was a delay.

Hopefully you now have the goods and everything is well!

Bewertet mit 1 von 5 Sternen

Fake Philips Infrared bulb

I bought a Philips 150 watt Infrared Heat Lamp Bulb model PAR38E from Lamps2udirect for physiotherapy but I received a no branding product. It absolutely couldn't be use for phsio treatment. It is totally unuseful, definitely a rubbish.

4. Januar 2024
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Hello there! Thank you for taking the time to leave us a review. We have not had any direct contact with you, so if you can get in touch with us, we can hopefully help to resolve this issue.

The item you are referring to - Philips stopped making this lamp a few years ago now - This is a direct replacement. Please check your order confirmation and the product description where this is made clear -

**Philips brand now obsolete - A direct replacement will be supplied in exchange* Philips made this lamp obsolete in 2020; We have been supplying this lamp as a replacement since **

We are happy to have this item back, if you would like to return.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, package was delayed and they emailed to give me an update - package arrived in good time after that and as expected. No problem recommending this company.

13. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you so much for your positive feedback, Aisleain. We hope to help with your lighting requirements again soon.

Bewertet mit 5 von 5 Sternen

Great service and top quality lamps

Great service and top quality lamps, will definitely be using this site again!

7. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you so much for your positive feedback, Tom. Great to see we offered a 5 star service! We hope to help with your lighting requirements again soon.

Bewertet mit 5 von 5 Sternen

Quick and easy ordering process

Quick and easy ordering process. No problems with delivery at all.

8. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you so much for your positive feedback, Paul. We hope to help with your lighting requirements again soon.

Bewertet mit 1 von 5 Sternen

Wrong Lighting Sent

Ordered under cabinet lighting as advertised on the website - Robus Spear Rledstr4w 4 W 395mm Linkable Led Striplight. Despite this, they sent RLEDSTR4X-01 lighting for which the connections did not fit my existing fitting. They then tried to argue that they had supplied the correct part in spite of having photographic evidence to the contrary. It then took 2 weeks from us posting it back to get the refund. This refund did not include Lamps2U's postage and obviously I also had to pay the return postage. So, I am £10 out of pocket and have no functioning lights. I would have no dealings with this company. Avoid.

11. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you so much for taking the time to leave us a review, Bill. Sorry to hear the experience was not as expected.

We have looked into your order details and can see you ordered a colour selectable LED fitting, which is what was sent.

We can only assume you may have old fittings in use, which unfortunately do not fit into the newer models!

Please get in touch if you need assistance finding the correct item.

Bewertet mit 1 von 5 Sternen

This company advertise Aurora branded product and send an unbranded product

This company advertise Aurora builds but then send unbranded bulbs and. When you complain they say the suppliers have discontinued the product.
Why then advertise and sell the unbranded product at a high price?
Change your sell site.

22. November 2023
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Hello Hansa, Thank you for taking the time to leave us a review. You placed this order a couple of days ago, so you received them very quickly, which is great!

We have explained this situation to you this morning via email.

We make a note regarding the brands on our site; This information is visible before placing the order. As advised, the Aurora version of this lamp was made obsolete around 8 years ago now, so every version of this product sold now, is a replacement.

The price we sell these halogen 12 volt 50 watt square light bulbs is the lowest online. Again, this is very quick to see with a quick Google search - 'square bulbs'

We are more than happy to have these back for a refund if you are unhappy.

Bewertet mit 5 von 5 Sternen

I have used lamps2udirect numerous…

I have used lamps2udirect numerous times, and find them very helpful and knowledgeable.

17. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Lamps2udirect

Thank you so much for your positive feedback, Carol. We hope to help with your lighting requirements again soon.

Bewertet mit 5 von 5 Sternen

LED Downlighting

LED Downlighting - I’ve used Lamps to U Direct for a fair few years now and can honestly say I’ve never been let down, their customer service is outstanding they have guided and advised me expertly on every occasion and often saved me money by guiding me to the most relevant products. Highly recommended.

9. November 2023
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for your positive feedback, David. We hope to help with your lighting requirements again soon.

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