Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Mehr ansehen
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The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Mehr ansehen
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Amazing service. I ordered the films on a Friday afternoon, & they arrived the next morning. Less than 24 hours from order to delivery, & on a Saturday no less! At no extra charge! Unbelievable. My la... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Jessops
Vom Unternehmen geschrieben
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesKontaktinformationen
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Vereinigtes Königreich
- cs@jessops.com
- www.jessops.com
4.6
Hervorragend
14’475 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The camera arrived very quickly.
23. Dezember 2025
Antwort von Jessops
Dear Suzy,
Thanks so much for your feedback, we really appreciate it!
Kind regards,
The Jessops Customer Service Team
Trustworthy company, no problems ever
Clear website, bit overpriced at times but all items bought, used or newf, have been great.
11. Juni 2025
Antwort von Jessops
Dear Jari,
Thank you for sharing your feedback.
We're so pleased you enjoyed a 5* experience with Jessops and we appreciate your honest comments on pricing and will certainly take them on board. Thanks for choosing us, and we hope to welcome you back again soon.
Kind regards,
The Jessops Customer Service Team
Really helpful and well informed staff…
Really helpful and well informed staff helped with choice of a gift. Although not available in store everything was arranged for delivery from the warehouse. Overall great customer focus.
22. Dezember 2025
Antwort von Jessops
Dear Paul,
Thank you for your kind feedback - our Jessops Shrewsbury team really appreciate it!
We’re really pleased to hear that our team were able to help you choose the right gift. Providing knowledgeable advice and making things as easy as possible for our customers is very important to us, so it’s great to know that came across.
We value your support and hope to see you again soon.
Kind regards,
The Jessops Customer Service Team
Great product and quickly delivered.
22. Dezember 2025
Antwort von Jessops
Dear Desmond,
Thank you for your feedback - we really appreciate your support.
Kind regards,
The Jessops Customer Service Team
Excellent Customer Service
It is not often, nowadays, that you get to deal with a company that care about their customers if there is a problem after a sale has been made (particularly when buying online).
I recently purchased an item which stated 3-5 day delivery which was fine. The item turned up within 2 days but unfortunately was the wrong one. So I picked up the phone, preparing myself for a long painful process, and the phone was answered in less than a minute by a super gentleman (Raphael).
I explained the problem and he asked me to email through a photo. He called me back within ten mins and told me he could arrange for the incorrect item to be picked up the next day.
The following day the item was picked up and I emailed Raphael to let him know (with a copy of the collection receipt). I got a quick email response saying that he would dispatch the correct item immediately.
I received my camera the following day which was 4 days from the date of order (ie. Within the original 3-5 days I was initially quoted.)
Thank you Jessops, thank you Raphael.
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear Simon,
Thank you for your feedback.
We really appreciate your kind words and we do hope you're enjoying your new telescope!
Kind regards,
The Jessops Customer Service Team
Antwort von Jessops
Dear Malcolm,
Thank you for your feedback.
We're so pleased we were able to help out with an efficient process to ensure your Christmas presents were sorted - thanks for sharing your experience.
Kind regards,
The Jessops Customer Service Team
Really happy with purchase and speedy…
Really happy with purchase and speedy delivery.
9. Dezember 2025
Antwort von Jessops
Dear Helen,
Thanks so much for your feedback - we really appreciate it!
Kind regards,
The Jessops Customer Service Team
Cancelled order as no dispatch date…
Cancelled order as no dispatch date given . Shame as I chose Jessops instead of amazon in the hope the camera would arrive safely - ended up buying same from amazon at same price and the delivery from amazon came the next day with a security code to ensure safe delivery .
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear Kathryn,
Thank you for your feedback - we really do value you sharing your thoughts.
While Amazon can sometimes offer fast delivery, purchasing cameras through Jessops has important benefits that aren’t always immediately visible. We offer expert product knowledge, manufacturer-backed stock, UK warranties, and dedicated aftersales support should you need advice, servicing, or repairs.
That said, we sincerely apologise for any inconvenience caused by the delayed delivery. December is an incredibly busy period and on very rare occasions, delays can occur however ultimately we understand we did not meet our 3-5 working day delivery estimate and appreciate that was the reason for the cancellation.
Kind regards,
The Jessops Customer Service Team
Raphael in customer service was very…
Raphael in customer service was very helpful and was able to sort out my order (make some changes) so the camera could be dispatched in time for Christmas. Thank you
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear James,
Thank you for your feedback.
We're delighted your order arrived before Christmas and we really appreciate your support in sharing your kind words.
Kind regards,
The Jessops Customer Service Team
Ordering was easy and delivery was the…
Ordering was easy and delivery was the next day.
13. Dezember 2025
Antwort von Jessops
Dear Carol,
Thank you for your feedback - we really value you sharing your experience and we hope you're enjoying your new binoculars!
Kind regards,
The Jessops Customer Service Team
Traded in my old camera
Traded in my old camera for new one .Efficient service, very helpful, no qualms.
18. Dezember 2025
Antwort von Jessops
Dear Sid,
Thanks so much for your feedback. We are delighted you found our trade-in customer journey so easy and efficient! We appreciate you sharing your thoughts.
Kind regards,
The Jessops Customer Service Team
The staff were very helpful
The staff were very helpful. I am an analogue man living in a digital world. I needed all the help I can get! The item I bought was a photo being made into a canvas picture frame, very pleased with the item & price, thank you
4. Dezember 2025
Antwort von Jessops
Dear Steve,
Thank you for your feedback.
We pride ourselves on providing expert advice in friendly and helpful way so we're thrilled to hear that was your Jessops experience! Thanks for sharing your thoughts.
Kind regards,
The Jessops Customer Service Team
Customer Service
When I walked into Jessops last March, I didn't know what I wanted; I had a budget and some ideas about what I wanted to be capturing. A very helpful employee asked me about what I wanted to do with the camera and suggested a couple of different cameras which were within my budget, and I ended up picking the Canon EOS R100. It's been perfect so far and the experience in shop was second to none.
15. März 2025
Antwort von Jessops
Dear Malachy,
Thank you so much for taking the time to share your experience.
We’re delighted to hear that our Jessops London Oxford Street team were able to support you in your purchase. Providing friendly, knowledgeable advice in store is something we really pride ourselves on, so it’s fantastic to know it made a difference.
We hope the camera continues to be perfect for capturing everything you have in mind and we look forward to welcoming you back to Jessops again in the future.
Kind regards,
The Jessops Customer Service Team
Antwort von Jessops
Dear Jonathan,
Thanks so much for sharing your feedback! We're so pleased you enjoyed an easy and efficient experience.
Kind regards,
The Jessops Customer Service Team
Excellent service at good price
16. Dezember 2025
Antwort von Jessops
Dear Roger,
Thanks so much for sharing your feedback - we're thrilled you enjoyed our 5* service at Jessops!
Kind regards,
The Jessops Customer Service Team
The shop staff were very helpful in…
The shop staff were very helpful in selecting the item and arranging the ordering and collection
11. Dezember 2025
Antwort von Jessops
Dear Peter,
Thank you for your feedback.
Our Jessops York team will be so pleased to hear they provided a 5* customer experience for you - thanks for sharing your kind words!
Kind regards,
The Jessops Customer Service Team
Antwort von Jessops
Dear Joshua,
Thanks so much for sharing your feedback - we really appreciate it!
Kind regards,
The Jessops Customer Service Team
Helpful, friendly staff
I've been having issues uploading photos from my phone to online sites to create a photo calendar. I went into Jessops in Sauchiehall St, and was met by a lovely, welcoming team. I explained my issues and Lewis kindly helped me, and stayed with me the whole time to ensure my calendar was completed to my satisfaction (even asking me about boarders, styles, not something I would have considered). I would definitely recommend this store and staff
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear Sarah,
Thanks so much for sharing your feedback - Lewis and the Glasgow Jessops team will be thrilled to hear your kind words!
Kind regards,
The Jessops Customer Service Team
Right product at the right price
Found the right product at the right price with a recognised company in the field of optical kit. Simple web site to negotiate and place the order. Delivery with a reliable courier. Very happy
11. Dezember 2025
Antwort von Jessops
Dear Roger,
Thank you for your feedback - we really appreciate you sharing your Jessops experience and we hope you're enjoying your new binoculars.
Kind regards,
The Jessops Customer Service Team
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