James Cargo Services Bewertungen 451

Thanks very much to Alex and the team at James Cargo for their prompt, helpful and friendly communication. I was updated regularly about my cat’s arrival and clearance at Heathrow, and felt relieved and supported throughout the process. Highly recommended.

Lisa and Alex kept contact with us every step of our dog’s journey from NZ to Heathrow. I have never had such good communications from a company. They completely understood our anxiety and did their best to alleviate it. I would have no hesitation in recommending this company or of using them again. HARC were great too

Thanks to Georgina and her team for the seamless transporting of my pet cats from their arrival at Manchester airport to our doorstep on the Isle of Man. We got regular updates and it seems the cats got regular food! Excellent job thank you

We have used James to fly our dog to Sweden twice and trust them completely. They are on-the-ball, communicative and understanding and, most importantly, incredibly professional. It is a huge wrench handing your pet over for an international journey, but with James we do so with total confidence. We are particularly grateful to Rachel who has always gone above and beyond to help to make our dog's journey as smooth and happy as possible.

JCS are the best at bringing pets over to the uk from anywhere in the world. I had a lovely experience with them, hassle free they dealt with everything so I didn’t have to and bought my cat safely to London for me. Very helpful and a lovely team. So glad I used them. I’m an ever so thankful to them all. Would defo recommend JCS. I now have my cat with me at home ❤️❤️

Today, my dog travel from Turkey to UK. As soon as I landed, I called the james cargo and Zoe helped me, answered all of my questions. She called me every hour and kept me updated. Glad to work with this company. Carrying my dog was stressful process but being informed in every step helped me calm down. Thank you Zoe.

Excellent service and support provided by the team.
From the very point of landing, we got regular phone and email updates.
The collection process was very simple and not much a wait.

Thanks team for a wonderful asssitance and support.

They provided continous updates from the moment we landed and have been very quick to respond to any questions throughout. Thanks!

JCS se encargó de recibir a mi gatita que venía desde Buenos Aires con muy poco tiempo de antelación. Gracias a ellos por su ayuda , los recomiendo al 100%. Estaré siempre agradecida.

The company went above and beyond in making sure our pets were delivered to us safe and sound. Specifically Danielle Young kept us fully appraised of all updates and ensured transparency in the whole process. Would strongly recommend and would 100% use this company again.

Danielle is one of the nicest ladies I have ever had the pleasure of working with. I had an issue with the paperwork from the country of origin and it was an extremely stressful 12 hours but Danielle somehow made it all okay. Our pets Milo and Cody are safe with us and we are very happy. I will never forget the kindness and support we have received with the relocation. Thank you SO much!

The team at JCS were very helpful and ensured that my dog, Loki's, clearance at Gatwick was swift and stress-free. I was kept in the know at all stages of his travel and their professionalism and compassion assured me that Loki was in the best hands! Would definitely recommend!

We recently utilized James Cargo Services to bring our beloved cat back into our lives after a two-year separation. The entire process was exceptionally smooth and stress-free. The team demonstrated genuine care and attention to detail, ensuring our furry friend's comfort throughout the journey. Our reunion with our cat was heartwarming, and we credit the professionalism and expertise of Alex and team for making this transition seamless. Highly recommended for anyone seeking a reliable and compassionate pet transport service.

Moving our family dog to the UK was such a pleasure, thanks to James Cargo Services. The Admin and stress was taken away, thanks to their professionalism and care. Thank you so much.

This was our 9-year old Shih-Tzu’s first plane ride as well as flying cargo and alone. I was very nervous and did not know what to expect. JCS was up front about costs, the customs process at HARC, and even was able to offer delivery when my husband came down with a cold. JCS staff were in constant communication and I was able to dial down my anxiety. They truly care about the animals and their owners. The whole experience was streamlined. Very happy with their services.

They took charge of my cats when we arrived in UK. Very professional and communication was excellent. Highly recommended !

This is the 2nd time we have used JCS to assist in safely getting a pet from the UK to Canada. This time was a 12 week old puppy and of course we were quite anxious, especially as we were in Canada this time ( previously we were in the UK). The whole team were fabulous to work with from the start to the end and Scout arrived completely unfazed by the whole experience. They were kind, patient, knowledgeable and caring and did everything to make sure all the export/shipping requirements were met and lined up perfectly while at the same time putting our minds at rest. I absolutely recommend them to anybody !

We booked home delivery for our cats and just before their arrival to the airport the company said they cannot perform the delivery due to a car accident, they offer us to keep the cats there and release them the day later around noon. Until here it looks okay, they look like trying to create a solution at least and accident is something that can happen, but after that when I did not like the idea of my cats gonna stay in an area I have no idea how it even looks like, they started to act unprofessional. First I asked pictures of the place they are going to stay and I think it is fair ask, nobody send anything again ring them they said do you wanna see two pictures or one is enough and I said I just wanna see the place to feel comfortable about make this decision for them and again nothing.. Then I left my work and drive to the London and ring them to say look I did not receive anything and do not feel confident about they are gonna stay there, so coming to collect them please do not make any arrangement for tomorrow and I want a refund because the delivery will not happen. They said it can take 3 to 4 weeks I said fine, I do not care important thing is to see them in first place. I drive 8 hours total, with just 2 hours sleep went to the work next day, scared for them a lot during this long journey because it was their first airplane experience and they are around 7-year-old age now. To sum up, the 4 weeks period up, I did not receive any refund, when I question it, they cannot give me any clarity about it. So for us the experience is just a huge failure and I am really sorry about it.

JCS were great! I had to bring my pet cat from Kurdistan Iraq to the UK and was terribly nervous about the paper work and process. JCS sorted me out from day 1. They were super responsive and helpful in getting me through a complicated process. Their forms were also super easy to fill out! Upon arrival they managed the custom clearance process efficiently and delivered my cat home! My cat is now home and happy!