James Cargo Services Bewertungen 451

James Cargo did an excellent job helping to get our two cats from Turkey into the UK at Heathrow. I chose them because their quote was lower than any of the 10 other companies I approached, and they were strongly recommended by my cargo agent in Istanbul. I am really glad I chose them.

I found this company's attention to detail, professionalism, compassion and support were all excellent. As a first time user of pet transport, they really helped make an otherwise extremely stressful experience much smoother and relatively stress free. I would highly recommend them and will most definitely use them again.

SIMPLY AMAZING!!!
Due to a combination of personal and work circumstances had to move a dog from the UK to Brunei at very short notice. From start to finish the team could not have done more to make the whole experience as effortless and seamless as it was. They communicated clearly and made the entire process, which felt incredibly daunting, so simple. They explained everything in detail to reassure me and also walked me through those trickier parts of the process. They took on the burden of the planning and administration, which was perfect. Any and all the things I worried about as an owner were seen to. The entire team went the extra mile and I cannot thank them enough for getting my dog to Brunei safely and happily! Fantastic customer (human and animal) service and care. Just took the stress out of the whole situation. I would not go anywhere else now and will be using them when it time to make our next move.
Could not recommend this company and team more highly!

Moved a dog from US to UK, for the 7th time! Having worked with other agents, I can attest that JCS is the easiest to work with, the most efficient, and the most pleasant. Weekend availability a huge plus, and an advantage over other providers. Customer service and responsiveness particularly impressive. Thanks for everything!

perfect hassle free service from the guys. Very pleased indeed to have Suki arrive safe and sound. Highly recommended. Jon Edwards

They made the entire process easy and stress free moving my cat from Canada to UK. Well worth the price to have the peace and mind that you haven't forgotten one of the many procedures needed for the move.

I was very happy with the excellent help and kind support in moving our diabetic cat Tiger from Canada to the UK.

Absolutely excellent service in shipping my dog from the UK to Kenya. Very helpful and communicative from the outset. In, I particular appreciated Rachel's round the clock support (does she sleep?) and updates after the initial flight was cancelled at the last minute due to an aircraft technical issue. The team at James Cargo quickly sprang into action to ensure my dog was cared for in transit. My dog arrived happy, healthy, and ready for another adventure!

The team at JCS were incredibly helpful throughout the entire process of shipping my dog as cargo from JFK to LHR. They were very responsive, thorough, and handled all issues well. I’m very grateful I chose their services, and would recommend them to anyone requiring customs clearance support entering the UK.

Perfect communication and our beloved cat was delivered by a friendly driver to our home.

I used JCS recently for my pet Bengal who travelled from the UK to Thailand. The whole team were very helpful thoughout the whole process, assisting with any queries. They also assisted with the import permit with the Thai authorities and arranged for Lucy to be delivered to my home address in Thailand.
I was very pleased with the excellent service they provided.

My labradoodle was looked after very well and did not seem to suffer any effects from the flight. The company kept me updated on all news relating to my dog and were very efficient and friendly. I would 100% recommend this company to move your pet.

I got my British short hair cat transported to Pakistan from London. JCS handled all the documentation from permits, fit to travel checks and also arranged custom clearance for the cat. My cat arrived safe and healthy. The only recommendation I would give is if they could launch some tracking thing or just inform the owner of the pet’s movements throughout the journey with pictures and updates to ease anxiety. However, they already informed me that it won’t be possible to do this while she is flying yet I would love it if in the future somehow owners could be kept a little updated throughout the pet’s journey. Overall, Charlie Edmond’s handled my process and was super helpful. Thank you

We have used JCS for a number of years and have always had a fantastic service from the JCS team.
We travel to the US every summer with our dog and we have never had an issue .
Rachel and Sarah are friendly and consistently great at keeping us informed and always answer my emails promptly.
They totally understand what it is to be an anxious pet owner and always send a reassuring message when he is in their care on the day of departure to let me know everything is OK.
I wouldn't use anyone else to send my dog overseas and would highly recommend them.

JCS was really efficient, and they kept me informed throughout every step of my cats' move from Vietnam to the UK.

These guys helped me bring my beloved 13 years old chihuahua back to the UK in July 2024 after we relocated to the middle east in June 2022.
I cannot recommend them enough. I dealt with 2 members of staff, Charlie edmonds initially and then Lisa Daly afterwards. Lisa became my main contact and The level of service was up there, she was so proactive, responsive and reassuring. In a process that is complicated enough, She made sure I was equipped with all the necessary knowledge and she followed up with DEFRA and APHA to pre check the travel/shipping document. Thank you from the bottom of my heary for helping us reunite with our beloved Diego! My 5 years old daughter was over moon when she saw Diego! I can't thank you enough!!

They made the experience so easy. When we picked up my dog we didn't realise we was classed as a commercial flight they took me through the whole process and did everything the could to get him out as soon as possible. They were brilliant, helpful and really made everything easy to understand in a really stressful situation.

I can highly recommend James Cargo Service. Charlie Edmonds was amazing always responding to my 110 questions. Thank you so much for making sure all went really smooth with the export of my two yorkies to South Africa.

Sarah & the team were incredibly easy to work with -- I've done this a few times, bringing my dog from London to Boston. This was by far the easiest time! They were both professional and very down to earth, no extra red tape. Great client relations.

I am thrilled to give James Cargo Services Ltd a 5-star review for their excellent service in delivering my cat, Georgia, from Manchester airport to my home city.

A special shoutout to Morgan Luke, who corresponded with me while I was abroad. His professional and positive, cooperative energy put my mind at ease during the stressful time of importing an animal to the UK.

My mother is also pleased with the company as they communicated well with her, orchestrating delivery seamlessly and providing timely updates. The driver who delivered Georgia was very pleasant with her too. Highly recommend their services!