I always judge a company by its after sakes service. After an issue with the ink cartridges, Callum from the service team resolved it within minutes of my first email. His handling of the issue was bo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have used INKredible inks for many years now. I find them excellent for general printing as well as photos
They actually are Inkcredible.I bought 2 XL cartridges which are actually registering as full (not like the ones on Amazon!) Great quality and price and I used the 99p next day delivery and they are h... Mehr ansehen
Unternehmen hat geantwortet
Excellent small business! Another order received today! I have bought from them for may years and now with my third printer and cartridges always totally reliable. I have never had a problem. I recomm... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Druckgeräte und Zubehör
- auch in
- Druckeranbieter
- Fachgeschäft für Drucker und Scanner
- Fachhandel für Bürobedarf
- Geschäft zum Auffüllen von Druckertinte
- Toneranbieter
Über INKredible.co.uk
Informationen, die aus verschiedenen externen Quellen stammen
Order... Install... Print!
Here at Inkredible, we understand our customers require a trusted, reliable, quick and cost effective way of buying replacement ink cartridges for their printers.
We believe that by offering the best quality ink cartridges with quick delivery and low prices, we get the balance just right. Mix in our expert Customer Service and that is why our customers keep coming back.
Visit Inkredible
Here at Inkredible, we understand our customers require a trusted, reliable, quick and cost effective way of buying replacement ink cartridges for their printers.
We believe that by offering the best quality ink cartridges with quick delivery and low prices, we get the balance just right. Mix in our expert Customer Service and that is why our customers keep coming back.
Visit Inkredible
Kontaktinformationen
Unit 19 Black Path, DL3 0QB, Darlington, Vereinigtes Königreich
- support@inkredible.co.uk
- www.inkredible.co.uk
4.6
Hervorragend
8285 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Your website is not so good
Your website is not so good - it is too easy for quantities required to be ramped up and could be easily overlooked when ordering
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Thanks for your feedback. We do try to put as many checks in place as possible to prevent additional quantities being added to your basket...
We feature a pop up notification when adding items to your basket to help you know what has just been added. If items remain in your basket from a previous browsing session, this is usually where additional items are added in error in a new browsing session.
The basket can be easily viewed at any time, showing a clear indication of quantity and price of basket. Quantities can be raised, lowered or deleted easily here, as per most basket pages. The quantity and price is also clearly shown at Checkout before committing to the order.
If you have any other suggestions on how we can prevent the issues you had, we're always open to making improvements. Please feel free to drop us a message on our contact us page :)
Excellent pricing and packaging
Excellent pricing and packaging. Only spoilt by Royal Mail not delivering in the specified time but INKredible were able to help with sorting this out.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Hi David, I'm sorry to hear that Royal Mail didn't live up to your expectations on this occasion. They deal with millions of parcels each day so I'm sure you've just been unlucky this time. Glad we were able to assist and I look forward to providing a 5* service next time.
We ordered ink cartridges recently
We ordered ink cartridges recently. The whole process was incredibly efficient including delivery within two days in a remote island we live in the highlands of Scotland . This company surpasses all the cartridge suppliers I have dealt with in the past.
1. März 2026
Bewertung ohne vorherige Einladung
Regular Customer
Excellent product and excellent service - thank you again - recommend this company to all -
23. Februar 2026
Bewertung ohne vorherige Einladung
They've surpassed themselves!!
I’ve used Inkredible for years and today they truly surpassed themselves in terms of customer service!
Last November I ordered four packs of replacement cartridges. I opened the first pack last week and, after installing one of the cartridges in my Canon printer, realised I’d ordered cartridges for my old printer!
When I contacted Inkredible, not only was my chat request picked up quickly, but the issue was resolved immediately. I returned the cartridges on Friday and by Monday had received an email confirming they had credited the full cost of the order, despite one of the boxes being opened and one of the five cartridges being out of its plastic wrapper.
It’s this level of service that means I never bother looking anywhere else when I need ink.
16. Februar 2026
Bewertung ohne vorherige Einladung
Great service
Very speedy delivery by Royal Mail order arrived as predicted and at a very good price.
12. Februar 2026
Bewertung ohne vorherige Einladung
always honest and excellent service
5. Februar 2026
Bewertung ohne vorherige Einladung
Good refund policy
Sadly the ink cartridges I bought caused printing issues after 8weeks but Inkredible were really good to accept return for full refund with no quibble.
5. Februar 2026
Bewertung ohne vorherige Einladung
Perfect customer service
An instant reply from Callum gave me the advice I needed to reset my ink cartridges and start printing again. I would advise anyone needing to replace printer ink to buy from INKredible. The product is great and the customer service second to none.
5. Februar 2026
Bewertung ohne vorherige Einladung
this is a great cite for some older…
this is a great cite for some older printers and scanners. as they have a great selection of ink and toner cartridge's for all printers and scanners.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Hi Leslie, thanks for the review! Yes, we do try to keep stocking the older products where there is still demand. Pleased we could assist!
Good quality product
Good quality product, excellent customer service, package fits through the letterbox (always a bonus!). Very pleased.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Hi Jen, always one less hassle if the parcel goes through the letterbox! Thanks for the review and your order :)
very good to deal with.
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Thanks Alan, appreciate the review. Thanks for using us! :)
Recommended by family member and so far…
Recommended by family member and so far so good. Not had need to print off but test pages are perfect.
17. Januar 2026
Bewertung ohne vorherige Einladung
EXCELLENT SERVICE…
This company emailed me promptly about my order, and kept me up to date every step of my order - e.g. "thanks for order " email, a receipt for order, information re courier (DPD) No complaints at all Thank you.
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Great to hear Kay! Thanks for the review and your order, greatly appreciated :)
Brilliant product
The products are excellent and well priced. Inkredible are a reliable company, but I get bombarded by their stupid advert every 5 minutes on Youtube, which is causing me to think about boycotting them. I dont need to see those ridiculous people you have employed on your advert every 5 minutes. I have been a loyal customer over 10 years, I dont need to see your silly advert.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Hi Jon, thanks for the feedback and I've passed this on to those that deal with advertising. In these tough times, we do need to attract new customers and the ads are not intended to annoy current customers, of which we greatly appreciate their loyalty. I'm not sure how much control we have over who sees them, but if anything can be changed, it will be. Apologies.
Reviewed
The website is treacherous with no prices displayed. I got caught in the net, immediately realising my mistake after payment of £55.83 for something I did not want. I immediately sent a cancellation.
No response. There has been no acknowledgment 5 days later. The unwanted item was delivered today, but no information or opportunity to return. Although a Christmas card was enclosed!
Same to you Inkcredible. Be wary. Lesson learned.
I wish to amend this review. I was at fault. The clue is in the review. I attempted to contact the company via InkCredible. It is not credible but redible. A return and refund had been agreed. My apology.
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
HI David,
All of the products on our website show a price. They have a price everywhere they're shown. We also show the price at the basket page, the checkout page and in your order confirmation email, as well as in your dispatch email. I just don't understand how no prices were seen at all during the whole shopping experience?
I did try to call you earlier, without success, and I'd be more than happy to speak to you if you're willing, as I'm very interested to understand how you didn't see any prices before committing to buy the product?
I've checked our CRM system and there is no live chat or email based on your name, email address or order number. We also respond to everyone within minutes, if not seconds of receiving a query during working hours, so again, I'd be interested to see where you sent the messages to. We can't acknowledge a request if it was not received unfortunately.
I will try to call again in the morning, otherwise please do send us an email with a more convenient telephone number to contact you. Our details are on our 'Contact Us' page.
Many thanks
Used this supplier for a very long…
Used this supplier for a very long time, no problems and shall use again
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Thanks Gerald, hopefully we can achieve 5* next time for you!
Liers
These companies like to take money then decide items not in stock then offer another item to find the next day not in stock but they said they had dispatched it just to find out another day later they hadn't as they missed the post although not in stock but dispatched it mmmm???? So we try again let's see i payed for next day delivery yet 4 days later I find they hadn't dispatched item but after again back and fourth emails they are sending one so bought item pay next day delivery 4 days later no delivery now sending item but then the issue starts working week mon to Friday my by the sounds of it will hopefully delivery by Saturday but only delivery Monday to Friday but it looks like mo day next
I understand there's issues with a lot of companies in regards to delivery and stocked items but it's the lies just be honest I gave 1 star but really no stars from me still carnt get it right photo gloss paper NOT MATTE
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Hi David,
We're sorry that we couldn't get you the Matt Photo Paper you originally ordered - Our supplier is discontinuing Matt Photo Paper and didn't think to let us know this particular variant had sold out.
I can see that Callum tried to work with you to find a suitable replacement and that despite agreeing on a Glossy pack to send, this had also gone out of stock during our busy Black Friday sale, especially with 50% off Photo Paper at this time.
Callum has then agreed to refund your order but still send you a suitable photo paper pack as a gesture of good will. I've also asked that an additional pack of Matt Paper is sent by way of apology. Unfortunately, Black Friday being as busy as it is can mean things don't always run as smoothly as the other 51 weeks of the year!
Apologies again, feel free to get in touch if you have any future Photo Paper queries and we can answer them in advance of purchase.
No problem ordering items
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Hi, thanks for the 5* review! We look forward to serving you again in the future.
You pay extra money for next day…
You pay extra money for next day delivery, you order in the morning - yet you're notified your parcel will be turning up late afternoon once everyone has gone home.
No good, no one will be at the office.
I think next day needs a little more explanation - next working day, not next working evening.
Won't use again.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von INKredible.co.uk
Hi Paul,
I completely understand the frustration, as it happens to us with deliveries from our suppliers from time to time too, simply due to how busy the couriers are at this time of year (and often with agency staff who cannot complete their rounds in time!).
Most couriers do try to allow a decent timeframe for successful delivery to business addresses, but I fear circumstance has prevented this from occurring this time.
Unfortunately, there is no distinction between home and business customers that we can make to the likes of DPD and Royal Mail. They set their own delivery schedules with no input from us on what time to deliver a parcel, but as mentioned above, they do aim to attend businesses at a decent time where possible.
Although the 'Next Day' promise was technically fulfilled (the method of postage states 'Next Working Day' more to stipulate 'not on a Saturday or Sunday', rather than 'within working business hours', but I'll see what we can add to our delivery information page to make this clearer).
Couriers can deliver until 8pm, especially at this busier time of year and we do understand the disappointment, especially if this is your first time ordering or using the Next Working Day service with us.
We don't wish to lose you as a customer, especially down to a one-off delivery circumstance, largely out of our hands.
If you'd like to contact Customer Services on our website, they will find your order and provide a refund for any extra amount paid for delivery.
Apologies once again and we do hope you will give us another chance in the future.
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