Home Leisure Direct Bewertungen 

1'809
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service , table plays fantastic, Neil and Aaron was very helpful and installed my table with care and there surroundings in my home , top blokes Any questions I had they where very helpful D... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy to use site and order process. I had some questions and staff (particularly Columbo) were v helpful, even suggesting a better pool table which was on offer at the time. Delivery quickly booked,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our pool table fitters Neil and Aaron were very friendly, polite and informative. They worked efficiently and had excellent workmanship. They ensured the pool table went in exactly the desired locat... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Alex Ireland was great. He answered all of my questions quickly and clearly. I appreciated his honesty and was surprised that he got back to me on the weekend. Alot of companies wait till Monday so I... Mehr ansehen

Unternehmensdetails

  1. Veranstaltungen & Unterhaltung

Vom Unternehmen geschrieben

Multi-Award winning Games Room Retailer. Incredible range of the World's best products, many exclusive to us. Visit Europe's largest showrooms.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

1809 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(1'809)

193 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Just had the Signature Norton installed…

Just had the Signature Norton installed at home, and to see we're happy with the table and the service is an understatement.
The table plays perfectly as well as being as beautiful piece of furniture. Great service from sales to Installation and I would advise anyone looking to buy, go and see the team at Home Leisure.

18. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service, great pool table

Great service. I had a promotional discount and couldn’t get it to work online , called them and they put it through no problem at all. Was a fast and professional service. Great pool table and teenage boys (& hubby) love it ! Thanks

24. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Home Leisure Direct are Amazing

We went for Home Leisure Direct based on a recommendation and online reviews. As you would, we first shopped around but as soon as we met the team at there offices we knew straight away these are the guys we want for the job. The process of choosing the table, cloth etc was made straightforward by Charlie with great advice, opinions and recommendations being given.

The date was booked and the fitters turned up on time. Both Neil and Nathan were polite, courteous and answered any questions we had. They worked hard and cleaned up as they went along.

The table (Rasson Apollo) looks amazing. Better than what we thought it would look. Home Leisure Direct are professional, friendly, family orientated and supply and fit the best pool tables.

Thank you so much.

9. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Delivery by Neil and Nathan was on time…

Delivery by Neil and Nathan was on time and expertly done and they were both very pleasant and happy to help explain the basics of the assembly. From order to delivery and installation everything was super efficient. A great early Christmas present!

8. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Callum and the team are amazing.

Callum and the team are amazing.
Right from the beginning, Callum was helpful, informative and attentive.

His attention to detail and follow ups were great and when the team turned up to assemble the table, the experience got even better.
The table itself is the best I've seen (we got the Rasson Apollo on Callum's recommendation).

I got it for my UK team as a surprise and needless the say it went down well.

Thanks to Home Leisure, VERY satisfied.

27. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely faultless from beginning to end

I ordered from Alex at Home Leisure Direct a pool table, benches and arcade machine for our family home a few weeks ago. We knew the pool table would arrive by Christmas with the 4 person arcade machine timeframe looking at March.

On 1st December they arrived with the pool table and WOW, it completely exceeded our expectations. The table is stunning with the cast iron pipe legs, and the matching benches are worth purchasing for when using as a dining table. We changed from red and yellow to blue and yellow pool balls and also purchased extra spots and strip pool balls so I can play 9 ball pool.

Everything that was expected arrived and was so well packaged. The team built the table and showed me how to level when needed.

We have now had an email to say our arcade machine will be arriving on 8th December 3 months earlier and before Christmas.

I will never go anywhere else for items and in time when the cloth needs replacing, I will be calling to arrange as their support is second to none.

Thank you Alex and Home Leisure Direct.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Table is perfect

Table is perfect, it plays great and looks fantastic. The team were great and really helpful when visiting the showroom and ordering the table. Jake was brilliant as well, really helped with all our questions.

29. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service from Sam at Home Leisure Direct in helping me order a Rasson Apollo Pool table, was a big purchase for me and gave me some good advice and talked through my options. Have purchased from Home Leisure Direct before and will certainly buy from them again. 10/10.

28. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top Notch

Great communication and delivery could have been earlier than first advised. Would certainly recommend

26. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

pool Table

Kept me informed through out the purchase and delivery stages, stuck to there lead times. The guys doing the delivery/ install were punctual and very knowledgeable , it was a breeze

24. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service

We've had a great experience with Home Leisure Direct, they were knowledgeable, honest and accommodating from the start. Our pool table was delivered promptly and exactly when they said it would be - fantastic service and highly recommend!

21. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wouldn't touch their tables with a barge pole

Wouldn't touch their tables with a barge pole. I ordered a dining room/pool table. After assembly, I noticed a line/ridge was running down the side of the table. I contacted Home Leisure, who informed me it would brush out. How the hell will a ridge in the MDF brush out? The table was swapped after poor customer service not replying to my correspondence within a timely manner. Another table was sent, and again, after messing about dismantling the old table and assembling the 2nd table, only to find a nail protruding from the MDF through the cloth. Also on the legs and underneath the table, the wood effect was cracked, chipped & dented. Total disgrace for a £700 table. No real apology for the poor quality. I was asked if I wanted another table and politely declined.

I then purchased roughly the same table from Liberty Games, £200 cheaper, better quality & better customer service. There was a slight mark on the table tennis side of the table top, bang, without question, I was asked if I wanted a replacement or £50. I took the £50 as I could live with the mark.
In all, I am totally satisfied with the table from Liberty Games.

20. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exceptional

Exceptional delivery by Phil and Dwayne. Excellent communication and tracking before delivery.
They took care and respected our property. Excellent product.
Can highly recommend.

22. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jaws Pinball 50th Anniversary Premium Edition

What a great experience from purchase to delivery. I ordered the Jaws pinball machine in mid September & it was delivered yesterday as it comes from America. Sam, Josh, Charlie, and we met Alex as we visited there showrooms at the beginning of November, and the whole team have been great, and the guys who delivered were outstanding as I've got it in one of our bedrooms and getting it around the staircase was not easy. I would like to send a big thank you to you all.

Thanks
Steve (Folkestone, Kent)

18. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service on the phone, and responsive to emails when further questions needed answering. Delivered within their time frame, great delivery drivers. Top Notch.

2. November 2025
Bewertung ohne vorherige Einladung

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