Liberty Games Bewertungen 1’733

The process of ordering the pool table was so easy and straight forward, with plenty of choices available!
My pool/dining table arrived within a few days, and was exactly as described, and easy to assemble.
I would highly recommend Liberty Games to anybody looking to purchase a pool table.

Very disappointing experience.

The product was advertised with a 180-day return policy. However, after purchase I was informed that this only applies to unopened items, and that the effective return window is 30 days. For a product like a pool table, this is not practical, as it is not possible to assess quality or performance without assembling and using it. This makes the advertised return policy misleading.

After setting up the table, it became clear that it does not perform as expected of a “pro” or even standard table. The ball speed and cushion response are noticeably reduced, likely due to design choices aimed at lowering noise. While that may suit some casual users, it significantly affects gameplay and was not clearly communicated at the point of sale.

Customer service has been difficult to deal with throughout this process. Despite providing video evidence, I have been asked to resubmit it in different formats, which has delayed progress and added unnecessary friction.

As a result, I have had to escalate the matter through a finance provider wish I had used a credit card now. Worst, in the meantime, the table is occupying space in my home while the dispute is ongoing.

I would strongly recommend that anyone considering a purchase confirms the return terms in writing beforehand, particularly for large items, and considers using a credit card so you are not given a run around.

This was the first time I used this company for the purchase of one of their products. I was extremely please with the service, easy use of the website to find and purchase what I needed and the product when it arrived was a quality product, well made and easy to put together with clear instructions. I have no qualms in recommending anyone to purchase products from this company.

Had not previously heard of this company, but searching for a folding pool/snooker table this company came up. Purchased one which arrived before the Easter weekend. Very good price and fast delivery. Really had fun.
Found afterwards that our snooker ball collection was not complete. Contacted the company and they are sending a complete set. Couldn’t ask for anything better. Highly recommend this company.

Brilliant product, we bought the amalfi 2 pool table in Oak. Arrived in time and the delivery information and service from customer service team was excellent. Pool table is well made with the end user and pool (and ping pong!) lover in mind. Only downside was the table stand we bought separately had a manufacturing fault with it, meaning the screws were wrongly placed. My husband sorted this quite quickly but otherwise I am sure customer service would have organised another one. Highly recommend this pool table and this company. Thanks Liberty Games!

Item arrived on time & as expected. Can't fault anything.

Very happy with the sales experience, and the delivery, and the product (blade pool dining table). The communication was really good with the delivery in particular.

It was very easy and straightforward to order the goods and very quick and reliable delivery, the pool dining table is excellent value for money, very happy with it, would strongly recommend goids

Don't know how Liberty Games has received such a high Trustpilot score. Our experience has been terrible. We ordered an outside football table and waited a month for it to be delivered. Okay, so it came from France. On arrival I checked the parts before I put the table together only to find there were nuts and bolts missing, which I reported immediately. The boxes are still sitting in the corner of our club, a month later, awaiting the parts which have taken longer to be delivered than the original table.

bought a pool / table tennis table, Great table, fast delivery.

Bought a table tennis table top. Great product and it was delivered just a few days later at exactly the time I was given

Great service throughout . Easy to order, great communication and delivery was quick for our pool table. Delivery chaps were lovely too

I have had a pool table and ordered separately a pool table cover from Liberty games. I was very impressed with the service received and the products. From ordering to being kept informed with my delivery to the delivery drivers who place the pool table where I wanted it. Would highly recommend.

Great experience, easy to deal with. Really pleased with the table. Would recommend!

Absolutely AMAZING online shopping experience... Such a great product (Golden Tee 3D Golf Arcade1up machine)...
Delivery was super speedy and the driver went above and beyond, carrying the machine up two flights of stairs to my second floor apartment... can 'NOT' fault Liberty Games at all...
I highly recommend this top tier company... Brilliant!!!...
The Arcade Machine itself is just awesome... I can't seem to even walk past without having a go...
I am OVER THE MOON with my purchase and, the service I received ... Thank you soooo much to all involved!!!

It was a small order - table football balls; the order arrived incredibly quickly to an IV24 postcode. Packaging was appropriate for the size of the order. It's great to have the table football going again!

Great company, great games and products- easy to choose our new dartboard, speedy delivery and looks great, has been used a lot since it arrived, speedy delivery and really nice quality- if your looking to update your games game - order from here!!!

I ordered the table top pool table, from the moment I placed the order I had correspondence constantly, through to delivery. The delivery company were also great, on time and once again providing constant updates on my delivery. Pool table is exceptional value for money and looks great in our summer house. Can’t wait to get the family around for a games night. Thank you Liberty for making this happen.

Fantastic experience from the moment I ordered the table. Kept me updated all the time and the installation team were excellent. Would highly recommend buying pool tables from this company.

The variety of equipment is incredible.
Information they provide is always spot on. Price is appropriate.
Will always use these guys for any purchases in the games and arcade arena.
Highly recommended.