I bought a drill this morning and realised that I had got the wrong model. So I popped back a few hours later to swap. Now I know they don't exist as such ( becoming a range ) but they wouldn... Mehr ansehen
Standort
Standort wechselnUnit 2, Stamford Retail Park, Ryhall Road, PE9 1XT Stamford, Lincolnshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Robyn at the Stamford store has been really great in putting together our somewhat awkward new kitchen/utility room. After a site visit for measurements etc she created a visual for discussion in stor... Mehr ansehen
I went into store yesterday and the Christmas lights I wanted were sold out, It's the administration sale, and I enquired about buying the display ones. A delivery had come in and Vickie kind... Mehr ansehen
Had an enjoyable experience trying out different garden furniture for size, comfort and practicality. Staff were very helpful. We waited one day to save 50% which was amazing. Delivery times were long... Mehr ansehen
Unternehmensdetails
Über Homebase - Stamford
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Unit 2, Stamford Retail Park, Ryhall Road, PE9 1XT, Stamford, Lincolnshire, Vereinigtes Königreich
- 0345 640 7253
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Parasol base
Excellent click n collect
Super efficient check out staff
Ordered online with click and collect.
Ordered online with click and collect, the heavy item was bought to us on a trolly, wheeled out and helped to fit it into the car, brill, you don't get that at other diy chains.
HOMEBASE BBQ WAS SCRATCHED AND DENTED.
HOMEBASE BBQ WAS SCRATCHED AND DENTED.
HAD TO DO A 60 MILE ROUND TRIP BACK TO THE STORE. THEN ONLY OFFERED A £30 DISCOUNT.
THE MANAGER WOULDN'T EVEN COME DOWN FROM HER IVORY TOWER TO LOOK AT IT OR SPEAK TO ME.
DISGUSTING !

Antwort von Homebase - Stamford
Shopping that was fun
Had an enjoyable experience trying out different garden furniture for size, comfort and practicality. Staff were very helpful. We waited one day to save 50% which was amazing. Delivery times were longer than hoped so we got somebody to pick the package up for us.
Always nice and tidy staff always happy…
Always nice and tidy staff always happy to help found what I need really easily
As always great service when picking up…
As always great service when picking up my click and collect items
Helpful staff and good price offer.
My son
My son, daughter and I went to homebase in Stamford Lincolnshire this morning for bark to put on garden but wasn't any outside so my daughter checked on website they had 68 in stock, my daughter then went up to the assistant manager and said there were some in stock but he said the same thing again. So we went to a lovely lady called Lorraine she said there were 68 in stock and went to see, few minutes later she returned to us with bag of bark. 100% to Lorraine 0% to assistant manager

Antwort von Homebase - Stamford
I was extremely disappointed when I…
I was extremely disappointed when I arrived at stamford store to collect my order , as the order clearly stated by one get one free. I go to morrisons I buy one I do get one free yet I was told I had to buy 2 to get one free . That makes no sense at all . When the lettered offer was clear buy one get one free . And the attitude of the lady awful....so I left with only one 5l Plymouth grey sandex masonry paint I wont use homebase I don't trust them

Antwort von Homebase - Stamford
In the past I have brought items and…
In the past I have brought items and not had them delivered on time and although this item was in store pick up it was ready within the hour any the staff were 100% helpful 😁👍🏻
Excellent Customer Service
Connie was absolutely brilliant and such a help! Very knowledgeable and excellent customer service .
Stamford branch staff are great
The staff in the Stamford branch are always so amazing. Professional, friendly, effecient. I chose to use Homebase because of the service from the great people in this branch.
Excellent service and ready on time
Excellent service and ready on time
Helpful & friendly staff
Order ready to collect very promptly
Order ready to collect very promptly
Easy to order from the website
Easy to order from the website. Received a confirmation text and click and collect was ready.
So easy our order was ready to collect
So easy our order was ready to collect
We had a problem with our post code not…
We had a problem with our post code not tallying with our address. It seems the problem was with the delivery. Homebase sorted it out promptly.
The staff in the Stamford store are kind and helpful
The staff in the Stamford store are always super kind, friendly, and helpful. I heard one of the ladies on the check point speaking to an elderly customer who had lost her husband, she was really kind and told the lady that she’d always be happy to chat with her.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







