Home Bargains Bewertungen 

No point in ordering online as Evri do their deliveries. (Eventually, if you're lucky). It's back to Amazon whose deliveries are far more reliable and speedy.

The store I use is in Leek.
Good store, staff are helpful and prices are probably the cheapest or at minimum close to lowest (unless somewhere as a offer on). Goods include toiletries, eltrical items (plugs, light bulbs etc), alcohol, vape products inc liquid, cigarette filters/papers, food, soft drink beverages and lots more.

Ordered online, Evri have lost my parcel. Home Bargains refuse to assist with this. Can't get anywhere with either Evri or Home Bargains. Very disappointing.

An alright place to shop a terrible company to work for

My 12 year old just came home because your staff was very rude and arrogant to her. She asked for help finding a product. She asked three times, three different service people and they were there every time. he directed her elsewhere and seeing that my daughter couldn't find the products, two staff members laughed at my daughter. I am shocked by the level of intellectual development of your employees. Company should be ashamed of the behavior of your employees.

Location: Harlow

Store is huge, went with a disabled friend who has mobility issues. Had to stop a few times when walking about for them to sit and rest and had a quick drink in cafe before carrying on.

Quite a few price labels not put up so had to keep finding someone to find out prices, which wasn't helpful as it was busy there.

Near the food section there was a horrendous smell of stale urine! No liquids on the floor but the smell was disgusting so quickly moved through that section!

Today disabled friend has received a parking ticket for us spending over 3 hours there. Didn't see any signs about this and store is huge so as it was the first time there, wanted to look at everything.

*****beware if you park there more than 3 hours you will get a parking fine-outrageous!! *****

Won't be going back!

We went to buy logs at the Bingley store and two of the staff members Sandra and Matthew were so helpful to us by taking them to the loading bay and helped us put them into the car, also they stressed that they were happy to help anytime.

I am a regular customer who shops at different store locations based on what I need and the likelihood of availability. Today I shopped at Home Bargains in Lockerbie and as usual as you enter the store there are promotional items on offer. I picked up two bags of Cadbury Caramel nibbles for what I thought would be 99p each. Wrong! At the checkout they were £1.65 each. As there was no supervisor or manager in sight, after waiting 10 minutes I left the store as I needed to be elsewhere. This is not the first price error occurrence and I am pretty sure it won’t be the last. Or, worse still was this product never on offer, but just placed conveniently for people to put into their basket. Who knows? The Staff and Manager know the answer.

Ordered online. Parcel was lost in the mail and Home Bargains will not send me any messages back nor contact the courier to sort it out. It's been since January and no human has ever responded to my emails. It's frankly disgusting that I cannot reach a person and that I have attempted many times to have this problem sorted and all I get are automated responses. I am so upset. I don't even care about the parcel anymore, but I am out of money that I could do with and I have no way of getting a response if the emails are all just automated. It's even been so long now that the latest automated email cannot find an order with my email address attached which is not my fault! So disappointed.

Visited dover honeywood road store today. Very busy. Visited instore cafe. Must congratulate you on staff pleasant welcome .girls were very busy. I had coffee and a cake staff saw i was on a walking stick and said take a seat and we will bring it over.
A refreshing change to find helpful staff.
Please give credit to staff on site.
Despite how busy it was tables kept clean with everyone mucking in.

How can they justify chargeing £10 for delivery on line?
I thought the range was bad at 4.99 this will lose them customers me included
Ridiculous!

Zero stars if I could, the staff in the Haverhill branch are heavy handed and rude. Extremely unhelpful. They have zero manners and do not know how to act around young children.. this company seems to be losing many of their customers due to the lack of business acumen.. looking forward to seeing them go into liquidation.

Went to the cafe in Home bargains in Ayrshire the worst roll and bacon I have ever tasted. Will never use this cafe ever again.

I put a complaint into this company on 21st February, got email saying they were looking into it . I’ve emailed again to see if any update still no reply . This was about the South Shields Branch. Its a customer Support team but can’t get back to you waste of time .Disgusting Customer service from Home Bargains , can’t contact head office you just get sent to customer service who are a waste of time . Now the 9th March still no further forward .

I’ve shopped at Home Bargains for years, but a recent experience has been extremely disappointing. I purchased a bottle of bleach in store and later discovered that the lid had not been secured properly, which resulted in the bleach going all over my clothing while I was carrying it.

This was clearly not due to misuse — the product had been bought that way. I contacted customer services to explain what had happened and ask for help, but Home Bargains refused to take any responsibility or offer any form of support.

Accidents happen, but the complete lack of care, accountability and customer service was shocking. Being left out of pocket with damaged clothing and no assistance is not acceptable. Based on this experience, I wouldn’t shop here again or recommend Home Bargains to others

I have ordered several times online. Twice now I have received notification that my parcels have been unable to be delivered due to leakages etc.
All the other times I have received the orders there have been at least 2 items damaged inside the parcel.
Everything is just placed in a box with no stuff placed inside to hold items in place.

Purchased chilled food from Home Bargains (FORGE STREET, CREWE, CW1 2DU) that was already past its “use by” date at the point of sale — a clear food safety issue.

I raised a formal complaint with evidence. The issue was acknowledged and internal action confirmed, yet they failed to provide the resolution clearly requested — a refund back to my original payment method.

Instead, I was offered a store voucher as a “gesture of goodwill”. This does not reflect goodwill — it replaces a basic consumer right and requires me to spend additional time and travel to make another purchase I should not have to make.

My request for a refund was clear. But ignored!

Despite recognising the issue, Home Bargains failed to put it right. This reflects poorly on both their standards and their complaint handling.

I am not happy with the service my daughter experienced this morning off the manager in the ystradgynlais store. My daughters card got declined so she asked to take an item off the manager made her feel small. My and my daughter often come to this store after my son was killed 2 years ago so as you can imagine just to come out of the house is hard for us then to be treated like she was is totally unacceptable. This is the only employer in this store that I have experienced this with. And I hope that this matter will be taken further. Regards Lisa Hippsley

Absolute disaster buying this product from them online.
Would never ever use them again and please avoid buying from the online.

I ordered a year ago .ehen i only recrivrd 5 items out of 27 i made 8 phone calls to be told a week later order was returned by evri not delivered to me as it eas damaged .it took 2 weeks to get money refunded .i noe placed anothrt order thinking it wad a one off 1 yr down the line.was yold 4 working days a week has past evri still not received it .i sent email to get a bots redponse we are busy lol no response to my order no no answer from.their ho head office phone rang out 18 mins customer service is crap dont use em