Helgray Bewertungen 

I bought a Helgray watch in kickstarter quite good. After 3 years used, change battery one time. But leather strap need do better than that one.

I preordered the Silverstone watch. It was a little delayed but when it came I found it was great quality. I never had any issues with it in the year I owned it so while I can’t comment on aftersales, If build quality has remained the same then you are unlikely to need it.

Helgray is the epitomy of a poorly run business.

As per the other reviews on this page as well as everywhere else on the web, they have extremely poor customer service.

I ordered the LeMans watch from them in March 2017 and upon taking my money, nothing occurred for 3 months. I emailed and was simply ignored for a further 3 months.

Upon threatening legal action (which is hard to follow through with being a Quebec based business), they did eventually respond and refund my money.

Other reviews would indicate that I was lucky, as this recent Reddit thread entitled 'Helgray: Word Of Warning About This Brand' (this site wont allow you to post links) would indicate those that did receive their watches had questions about the quality.

THE ANSWER IS SIMPLE: DONT BUY ANYTHING FROM HELGRAY.

*** In response to the below: I completely understood the concept of a pre order, so don’t attempt to patronize me. It was the absolute lack of response, which is consistent with other reviews, that has generated this reaction.
Read above: No customer service! Also, your smug, unapologetic response below is indicative of what someone is to expect when dealing with Helgray. I rest my case. **

The Helgray Field Officer is my go-to casual watch for everything from another day at the office, drinks on the weekend or a white table cloth dinner.

It pairs well with a variety of styles and has simple elegance that doesn’t go unnoticed.

Bought a Helgray through the Kickstarter and my husband loves it. I would absolutely recommend Helgray to anyone looking for a beautiful, quality, relatively affordable watch. It has held up to my husbands rough treatment and it sill looks like new.

I’ve had two helgray hornets. Silver and black. Simply amazing watches especially for the price point. Fit and finish are on par with brands costing so much more.

I love my Helgray Hornet Fighter; it’s low maintenance, accurate and looks good as hell. International shipping was efficient, fairly cheap (other options considered) and questions answered very quickly.
10/10 would buy again!

Absolute cracking watch... has all the detail of a premium watch and looks fantastic
Delighted with it !!!

The watch I bought was a green Silverstone. The watch came as expected and is beautiful. No visible flaws and the watch came with two beautiful bands that compliment the watch perfectly. The value factor is amazing. I would recommend Helgray to anyone

I have neither before nor since come across a watch as aesthetically pleasing and technologically accomplished as the Helgray Hornet at a price under £1,000 let alone under £250. If you're looking for a great looking, high performing watch but don't fancy shelling out a small fortune to get one on your wrist, Helgray and timepieces like the Hornet are just the thing for you (and me).

Build quality is awesome and price is reasonable.

I have the Helgrey Silverstone and the Makara bronze and love them. Recently I wife started wearing the silverstone and she gets asked so many times what kind of watch it is and how great it looks. I always keep my eye on Helgrays social media pages for upcoming watches.

Great watches and a great company. Really enjoy my watch as a daily wearer and pleased to support an independent watch maker.

Style, options, quality materials, size, value and Helgray's reputation makes this Bomber a easy purchase.

These watches come in a variety of color options AND each comes with the quality you expect for much less.

As with all of the others here, ordered a Hornet and used it regularly for around 9 months until the minute hand came loose within the bezel while the hour hand stayed stuck in place. Contacted Support with my issue looking for it to be repaired or replaced.
After several emails with no response other than the automated ticket number, I've yet receive a reply. After searching and reading many reviews like the ones listed here, with so many in the same situation, I feel as if my $300 purchase is lost with a lesson learned. Horrible/non existent customer service, period.
Do not purchase from this "company"!

I ordered the helgray hornet. The red bezel knob fell off within two and a half months of receiving it. That wasn't what angered me. I sent their customer service an email. Not for a replacement watch....just the knob. No response except for an automated email saying they received the complaint. It has been four months now of me sending emails, to the point of me threatening legal action through the BBB. Absolutely no response! Never order anything from Helgray. You will regret it.

My new Helgray watch looks great
I never got so many compliments on any of my other watches xD

Thanks Helgray!!!

I unfortunately made the mistake of buying a funded watch last March. The Helgray hornet I ordered came late, but I found it to be a beautiful time piece.

Fast forward a year and a half and I'm left with a small issue. The minute hand fell off the watch face. I reached out to customer service via an email, and waited a week before reaching out the the Facebook page for assistance. They ignored me after opening my messages over the course of a few days.

I posted a couple comments on their Instagram, and got blocked fairly quickly.