Heatforce Bewertungen 

What a Fab crew! Bailey, Marcus and Mason installed a whole new heating system for us in our bungalow. Boiler, radiators, controls, the whole bang shoot.

It wasn’t the easiest of jobs with a very cramped environment and two Fat Ladies watching over their shoulders, but wow did they step up to the plate.

As a person with a progressive disability nothing was too much to ask and they made sure we had everything we needed.

They managed to do a 4 day job in good time and ensured nothing was slapdash. The work was neat and they cleaned up after themselves (thoroughly) every day.

Before closing off the job, they made sure we knew how to operate the system properly and were even given a run through troubleshooting potential issues.

These three gentleman are what future managers are made of and the whole job gets five stars from attitude and approach to the customer, all the way to an exceptionally well done job, professionally installed, no short cuts and leaving a clean house behind.

There are not many tradesman that manage to tick all the boxes and I have a background in building conservation and listed buildings. I’d contract these men on any my residential contracts in the blink of an eye.

I’d make the five stars gold if the option was available and I’m not the easiest customer to please.

Dallas was very efficient, excellent job, very happy overall. Also very clean and tidy.

A credit to the company.

Dan & Jake were so good
Nothing to much for them
Boiler fitted & all pipework & fires removed done so quick & professionally
Everything explained very clearly
Always cleaned up & put everything back how it was

Quick and efficient. Polite.

Visit from Bailey and Mason today, fitting the final radiator in our ktchen. Professional, polite and efficient, I wish everyone in the company couldm be as good as them.
Thank you both, we are really pleased with it.

I had to contact Heatforce in order to rectify a fault on my Samsung Heat exchanger - and Henry BODDY turned up - he was on time and went to work on the system after listening to what the problem was - he was very knowledgeable, professional and very helpful. After he repaired the fault - he went round all the radiators to check that they were working and that all the rads were warming up - he was brilliant thanks Henry

Arrived in the given time slot, got on with the job despite my endless chatter and no mess.

Very professional service overall. A few problems arose but they were sorted out brilliantly, Scott, Adam and Dallas really went out of their way and worked really hard to get the job done to a high standard. Thanks everyone for all your work 👍

Engineer was early and very professional.

The engineer who carried out my gas check was here for around 30 mins. On the day it was raining and he took his shoes off as to not make my floor wet as he was going in and out of the house

He even helped me to find a meter box replacement which isn’t in his job description but took the time to look with me.

A genuine top bloke ! A*

Turned up very quickly and fixed the problem. Great service.

Scott came to carry out the first annual service of our ASHP and hot water cylinder which were both fitted last year as part of the Welsh ECO4 grant scheme (the scheme included six solar panels, inverter, new rads and pipework, all organised via City Energy). Heatforce were part of the installation team and we found their guys were great, so on that basis we have taken out the Greencare 121 Plan with Heatforce (paid for monthly by DD).

Scott, the Heatforce Engineer, was on time, polite and, following his checks, confirmed that all is working well. He clearly answered questions we have about how the system works, including the fact that priority is given to the heating of the water in the cylinder over the radiators, which explained why sometimes the rads don't come on immediately when I turn on the heating, as the system heats up the water in the cylinder first, (e.g. when we're taking a shower, I've wondered why the rads didn't come on until sometime afterwards).

We asked him about why two of our rads don't ever come on and he suggested that we contact the office to arrange someone to come out and re-balance the system (as the service plan doesn't cover the circulation part of the system). We hope this will be done at no additional charge, as we've had problems with these two rads ever since the system was installed. The system was re-balanced last June by a plumber who came out especially, following the install. But by the winter, when we turned on the heating again it was out of balance (even though we hadn't touched any rad controls) and we found air in the system (we had to bleed the rads). I contacted Heatforce by phone again then, and I was told they'd be back in touch, but they never responded to arrange a follow-up, so I thought I'd ask at the service about what could be the cause. We are hopeful that Heatforce will be able to help us with this, as they seem really good in all other aspects, but it makes sense for them to check just before we switch on the heating in the autumn, to avoid the problem we experienced last year.

We have found that the new ASHP system is excellent for heating hot water and has not let us down at all this year. We don't find it too noisy either, it just sounds like a large fridge when it runs. The rads are larger and bulkier than those they replaced and rather expensive to run in winter, due to the high cost of electricity. But, we find that we save more money from May - Sept due to our solar panels working to produce as much as 2.5kW of electricity, which helps us to reduce our energy consumption from the National Grid. These savings can then be used to offset the higher winter running costs and consequently we've saved around £400 in heating bills over the last year compared to the previous year, when we were reliant on heating oil for hot water and central heating. We wouldn't want an ASHP without the solar panels.

We are glad we moved away from heating oil, which was expensive, dirty and smelly and a fossil fuel that is contributing to the Climate Emergency we are facing. However, I should finally add that we have an energy efficient masonry wood burner (Ecco Stove), which we use in our lounge to help keep us nice and toasty in winter. This means we don't need to run the central heating all the time on the coldest days, so saves even more money. We're also less reliant on just one source of heating, just in case of electrical power cuts, which occasionally happens here in rural Ceredigion.

On time, efficient and quick

Always been a huge fan of this company with family and personal experiences.

Early encounters, 3+ years ago, were outstanding. Still excellent, though have grown and have been stretched recently. However, the core values still come through.

Dallas, installed all the vent fans in a timely manner with no mess. Great work

Ricki and Scott were fantastic, they were a joy to have in the house. They explained everything they were doing and treated me with respect. I would highly recommend them both.

Service engineer explained the steps he was taking to make the service a thorough one, and how to check whether pressure was adequate

We are extremely pleased with the work done by Dallas, Huw and Tom. They were polite, friendly and worked really hard.
Our new heat pump, solar panels and heating system are much appreciated and the team worked with us to make the install as straight forward as possible.
Thank you very much.

Just had Martin and Chris at the house to fit a new boiler in for us. Couldn't fault either of the boys,very friendly very helpful and talked us through what they were doing all the time they were here

From application, EPC and survey to insulation, solar panels and heating instalation, the team were considerate of our requests and queries. We are up and running now. Very happy customers.