Easy to order from website. Beautiful product. Sadly one bracket was damaged when it arrived. After sending an email to Customer service Sue was on the ball. She offered to send a replacement bracket... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great products but new website proving troublesome. Credit cards not always get approval, had success on 4th attempt, after speaking to their Customer Service who said they could take the order over t... Mehr ansehen
Unternehmen hat geantwortet
I was advised when I asked whether I could return sone goods what the charge would be. I was verbally told 10%, lo and behold when the refund is processed that they got it wrong it should be 25% beca... Mehr ansehen
I have today received my order that was sent and on opening the package all three cabinets knobs are damaged and chipped. I cannot accept goods that are damaged or appear secondhand. It makes no sens... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Handles4Doors is a family run company offering best value doors, door handles, knobs, cupboard handles & knobs, locks and general ironmongery. Lots of next day delivery products, free delivery over £75. We have telephone support and our showroom is open from Monday to Friday
Kontaktinformationen
Sayrosa House, Anstey Mill Lane, GU34 2QQ, Alton, Vereinigtes Königreich
- 01252 227248
- customerservices@handles4doors.co.uk
- www.handles4doors.co.uk
3.2
Akzeptabel
5187 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
I have purchased ironmongery from…
I have purchased ironmongery from Handles 4 Doors on a number of occasions in the past and always had good service
12. September 2022
Everything was exactly as it should be
Everything was exactly as it should be. Right stuff, right price, delivered promptly on time
2. September 2022
Easy ordering
Easy ordering, prompt delivery and an excellent product. Would certainly use again.
29. August 2022
Good Product but But Poor Communication
The product is good but delivery was slow and communication was initially poor. It was resolved after sending an email and following this communication was improved and product received.
7. September 2022
Such a great company
Such a great company. The handles I wanted weren’t in stock and Mike in customer care was really helpful, changed my order with no hassle and the delivery arrived a couple of days later. Lovely product.
26. August 2022
Great service.
31. August 2022
Did not receive order nor any update…
Did not receive order nor any update for 10 days
28. August 2022
Antwort von Handles4doors
Hi Michael,
Thank you so much for your review. I have checked the whereabouts of your order and it seems as though we notified you on the email you entered confirming we had gotten your order when you placed it on Sunday 14/08/2022 at 5.17pm. We let you know we were processing the order on Monday 15/08/2022 at 10.04am, then it was shipped from the warehouse via Royal Mail first class on Monday 15/08/2022 at 4.46pm, and you were informed of this via email. Please do check your junk mail in case it is in there. We are also available to speak via email on customerservices@handles4doors.Co.Uk or phone on 01252786510.
I imagine the Royal Mail are working slower than usual due to the strikes, but I will talk to the customer services team when we are back in the office tomorrow and see if we can resolve your order ASAP :)
Hope that helps
Mo
Initially I spoke to someone who…
Initially I spoke to someone who suggested that I send photos of the hinge I needed. Today he put me through to Mo who was amazing. He was patient,kind, helpful and knowledgeable and solved my problem. It was a joy to be helped by him.
24. August 2022
Bewertung ohne vorherige Einladung
No information about my delivery
No information about my delivery. Delayed, might get it in a month time since ordered.
23. August 2022
Antwort von Handles4doors
Hi Lukas, thank you for taking the time to leave us a review. I have had a look at your order, and, indeed, it looks like we have failed you. Firstly, let me start by sincerely apologising for the lack of experience you have had with our company. These are definitely not the standards we set here. You should have been informed ASAP by us if there were any issues with your order.
I have sent you an email explaining the order and seeing if we can source an alternative for you.
I hope that helps and thank you again for your custom.
Kind Regards
Mo
Excellent service
17. August 2022
Work well
Took a few days longer than expected from ordering to delivery - 10 in all including a weekend - but they work well.
16. August 2022
great service with a good price and a…
great service with a good price and a nice product
16. August 2022
Great service and quick response to…
Great service and quick response to questions. Really good quality products.
15. August 2022
Excellent from start to finish
Excellent from start to finish - great service and product
15. August 2022
Item as described
Item as described and arrived ahead of time. Not the first time I’ve used this company.
13. August 2022
Good price and customer service
Good price, answered my questions and sorted out the right screws for the handles. I would definitely use them again
11. August 2022
Best price
Best price. Really pleased with the whole experience. Kept us posted all the way. Nice.
11. August 2022
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