Prompt service after taking up motorhome policy. Paperwork very lengthy but that is normal. Proof will come if I have to make a claim or have any problems. Good price quote but didn't include replac... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Reasonable price. Quote also included Homestart in Breakdown Cover which other quotes did not. Never needed Breakdown in Over 40 years of driving, but you never know.
Unternehmen hat geantwortet
Everything went well from start to finish, they were in touch every step of the way,don’t change anything as it’s working fine, the price is very competitive,there service is good,the staff very polit... Mehr ansehen
Unternehmen hat geantwortet
This was a simple auto renewal of a home insurance policy I have had for many years. Last year I took an extended holiday to Australia, and the service and assistance I received when querying additi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Grove & Dean
Vom Unternehmen geschrieben
Established in 1974, Grove & Dean is a family run business actively investing in the training and advancement of our staff, priding ourselves in offering the highest levels of expertise and customer service.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
Kontaktinformationen
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Vereinigtes Königreich
- 01708 925059
- customer.care@grove-dean.co.uk
- www.grove-dean-insurance.co.uk
4.6
Hervorragend
15'841 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Really easy to arrange insurance,Web…
Really easy to arrange insurance,Web site easy to navigate which helps.
Service excellent.
7. August 2026
Antwort von Grove & Dean
Hi,
We're so pleased to hear that you found our website easy to navigate and that arranging your insurance was a straightforward process. Thank you for your kind words about our excellent service!
Kind Regards,
Chloe
Grove & Dean.
Easy to set up great app as well to to…
Easy to set up great app as well to to tailor to your needs
7. August 2026
Antwort von Grove & Dean
Hi,
We're so glad to hear that you found the setup easy and the app helpful for tailoring to your needs. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Antwort von Grove & Dean
Hi,
We're happy to hear that our renewal process was straightforward and hassle-free for you. We appreciate your kind feedback!
Kind Regards,
Chloe
Grove & Dean.
Complications in getting a quote
Complications in getting a quote. Six months later, I'm still having to fill in paperwork with no person on the other end to speak to.
16. Juli 2026
Antwort von Grove & Dean
Hi,
We sincerely apologize for the difficulties you experienced with the quoting process and the ongoing paperwork. We understand your frustration and are actively working to improve our communication and efficiency.
Kind Regards,
Chloe
Grove & Dean.
Quotes that make sense easy to use…
Quotes that make sense easy to use website great contact keep updates via email
6. August 2026
Antwort von Grove & Dean
Hi,
We are delighted to hear that you found our quotes made sense, our website easy to use, and our communication great. We appreciate your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
best price...................
6. August 2026
Antwort von Grove & Dean
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Grove & Dean.
All good so far
6. August 2026
Antwort von Grove & Dean
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Grove & Dean.
Car insurance help
Emily was a great help re my car insurance policy and answered all queries quickly and with patience.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Grove & Dean
Hi,
We're delighted to hear that our team member was a great help with your car insurance policy, answering all your questions quickly and with patience. Thank you for your wonderful feedback!
Kind Regards,
Chloe
Grove & Dean.
Antwort von Grove & Dean
Hi,
We're so pleased to hear that you found the setup process easy and that our pricing was good for you. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Antwort von Grove & Dean
Hi,
We're happy to hear that renewing your policy was hassle-free and that you found a good car insurance price. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Antwort von Grove & Dean
Hi,
We're happy to hear that our website and forms were easy to use. We appreciate your kind words!
Kind Regards,
Emma
Grove & Dean
The person I spoke to was very helpful…
The person I spoke to was very helpful and efficiently dealt with my renewal enqiury.
8. August 2026
Antwort von Grove & Dean
Hi,
We're so pleased to hear that our team member was helpful and efficiently handled your renewal inquiry. Thank you for your positive feedback!
Kind Regards,
Emma
Grove & Dean
Emily was very helpful in answering our…
Emily was very helpful in answering our questions and helping us with the insurance renewal process. She made what is usually a very stressful process, quick and efficient. Thank you so much for your time and patience with us.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Grove & Dean
Hi,
We are so delighted to hear that our team member was able to assist you efficiently and make your insurance renewal a smooth and stress-free process. We truly appreciate your kind words and patience.
Kind Regards,
Chloe
Grove & Dean.
Antwort von Grove & Dean
Hi,
We are so happy to hear that you found everything to be easy and straightforward. Thank you for taking the time to share your positive experience!
Kind Regards,
Emma
Grove & Dean
Getting a reminder that the insurance…
Getting a reminder that the insurance is due for renewal, easy renewal experience.
8. August 2026
Antwort von Grove & Dean
Hi,
We're delighted to know that you found the renewal experience easy and appreciated the reminder about your insurance due date. Thank you for your positive feedback!
Kind Regards,
Emma
Grove & Dean
I have been trying to cancel my renewal…
I have been trying to cancel my renewal and failed because I used you chat facilitiy. I am now being penalised for late cancelation. I am 82 years old and would like your help to sort out this problem.
3. August 2026
Antwort von Grove & Dean
Hi,
Thank you for your feedback. We are sorry to hear about the difficulties you have experienced when trying to cancel your renewal and understand how frustrating this situation must have been.
We would like to reassure you that we take your concerns seriously. A member of our team will be contacting you directly to discuss the matter and assist in resolving the issue as quickly as possible.
We apologise for any inconvenience caused and appreciate you bringing this to our attention. We look forward to helping you and working towards a satisfactory resolution.
Kind regards,
Molly
Grove & Dean
Quick and easy and good price plus…
Quick and easy and good price plus breakdown, legal advice, courtesy car etc at a very reasonable cost
7. August 2026
Antwort von Grove & Dean
Hi,
We're delighted to hear that you found our service quick, easy, and offering great value, especially with the added benefits like breakdown cover and legal advice. Thank you for your positive feedback!
Kind Regards,
Emma
Grove & Dean
Good pricebetter than previous insurer
7. August 2026
Antwort von Grove & Dean
Hi,
Thank you for sharing your positive feedback! We're delighted to hear that you found our pricing to be favorable.
Kind Regards,
Emma
Grove & Dean
Very happy with the whole experiance of…
Very happy with the whole experiance of dealing with the company
4. August 2026
Antwort von Grove & Dean
Hi,
We're so happy to hear you had such a positive experience with us! It's wonderful to know you were pleased with everything.
Kind Regards,
Chloe
Grove & Dean.
Antwort von Grove & Dean
Hi,
We are so glad to hear that you found our service easy to use. We appreciate your kind words!
Kind Regards,
Chloe
Grove & Dean.
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