Prompt service after taking up motorhome policy. Paperwork very lengthy but that is normal. Proof will come if I have to make a claim or have any problems. Good price quote but didn't include replac... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This was a simple auto renewal of a home insurance policy I have had for many years. Last year I took an extended holiday to Australia, and the service and assistance I received when querying additi... Mehr ansehen
Unternehmen hat geantwortet
Fair price for what u receive, everything straight forward, here is hoping I have found a company that actually rewards its customers with a cheaper quote to insure for no claims next year 🤞🏼
The service was excellent. We broke down, was easy to enter all the details via text messages received following my call requesting assistance. We received assistance within an hour and was taken t... Mehr ansehen
Unternehmensdetails
Über Grove & Dean
Vom Unternehmen geschrieben
Established in 1974, Grove & Dean is a family run business actively investing in the training and advancement of our staff, priding ourselves in offering the highest levels of expertise and customer service.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
Kontaktinformationen
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Vereinigtes Königreich
- 01708 925059
- customer.care@grove-dean.co.uk
- www.grove-dean-insurance.co.uk
4.6
Hervorragend
15'820 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very easy to use site and Chloe was…
Very easy to use site and Chloe was very efficient.
28. August 2026
Bewertung ohne vorherige Einladung
Didn’t get a call asking to renew…
Didn’t get a call asking to renew insurance they just took renewal purchase from my bank account, ideally should have called me to discuss - thus taking me for granted
22. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Use this company for more that 4 years
Use this company for more that 4 years. Good princess, call answer all the time. 5 stars.
22. August 2026
Antwort von Grove & Dean
Hello
We are so glad to hear that you have been a loyal customer for over four years and appreciate our consistent service and pricing. Thank you for your kind words!
Kind Regards
Fazal
Grove and Dean
Antwort von Grove & Dean
Hello
We're happy to hear that you had a positive experience with our service and pricing. Thank you for your valued feedback; we appreciate it.
Kind Regards
Fazal
Grove and Dean
The staff is very helpful and good
The staff is very helpful and good. And a good price
18. August 2026
Antwort von Grove & Dean
Hello
We're delighted to hear that you found our staff helpful and our pricing good. Thank you for your positive feedback!
Kind Regards
Fazal
Grove and Dean
Renewal policy
This was a simple auto renewal of a home insurance policy I have had for many years.
Last year I took an extended holiday to Australia, and the service and assistance I received when querying additional cover I needed was first rate. Thank you.
18. August 2026
Antwort von Grove & Dean
Hello
We are so pleased to hear about your positive experience with our home insurance renewal and the excellent assistance you received for your extended holiday. We truly appreciate you sharing your feedback and are glad we could provide first-rate service.
Kind Regards
Fazal
Grove and Dean
Antwort von Grove & Dean
Hello
We're happy to hear that you found our service quick and easy, and that we could offer you the best price. Thank you for your positive feedback; we appreciate it!
Kind Regards
Fazal
Grove and Dean
Antwort von Grove & Dean
Hi,
We are so pleased to hear that you consistently receive great service from us. Thank you for your wonderful 5-star review!
Kind Regards,
Emily
Grove & Dean
Tried to up the price
Was given price. Paid. Then they tried to increase cost by £800. So total of £1400. Went on compare site and got whole deal for £520.
18. August 2026
Antwort von Grove & Dean
Hi,
Thank you for taking the time to share your feedback. We understand your disappointment and are sorry for the frustration this experience caused.
After reviewing the policy, we can see that the No Claims Discount (NCD) was initially entered incorrectly. Once the correct NCD entitlement was provided and the policy details were updated, the discount applied to the policy was reduced, which resulted in an increase to the premium.
We appreciate that unexpected changes to the cost of a policy can be frustrating. However, premiums are calculated based on the information provided, and any amendments to key details, such as NCD, can affect the insurer's rating and price.
We are sorry that the outcome was not what you had expected and thank you for sharing your experience with us. Your feedback is appreciated and helps us continue to improve our service.
Kind regards,
Molly
Grove & Dean
Simple to use
Simple to use. Reasonable price. Previous firm wanted nearly double last years price, so it was a no brainer choice. Thanks.
17. August 2026
Antwort von Grove & Dean
Hi,
We're so glad to hear you found our service simple to use and our pricing reasonable. We appreciate your positive feedback and choosing us!
Kind Regards,
Emily
Grove & Dean
Antwort von Grove & Dean
Hi,
We're absolutely delighted to hear that you found such a good price for your classic car insurance. Your satisfaction is very important to us, and we truly appreciate your positive feedback.
Kind Regards,
Emily
Grove & Dean
Polite
Polite, helpful , knowledgeable thank you really appreciate all your help and advice 😁👍
20. August 2026
Antwort von Grove & Dean
Hi,
We're delighted to hear that our team was polite, helpful, and knowledgeable. Thank you so much for your kind words and for appreciating our assistance and advice!
Kind Regards,
Emily
Grove & Dean
Antwort von Grove & Dean
Hi,
We're happy to hear that you found our service easy to deal with and our prices competitive. Thank you for your positive feedback!
Kind Regards,
Emily
Grove & Dean
Antwort von Grove & Dean
Hi,
We are so happy to hear that your experience was perfect and that we met all of your expectations. Thank you for your wonderful feedback!
Kind Regards,
Emily
Grove & Dean
Answered all my questions regarding…
Emily answered all my questions regarding couple queries of my motorhome insurance quick and efficient.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Grove & Dean
Hi,
We're so pleased to hear that Emily was able to answer all your questions regarding your motorhome insurance quickly and efficiently. Thank you for your positive feedback!
Kind Regards,
Emma
Grove & Dean
easy to do also very competitive price
15. August 2026
Antwort von Grove & Dean
Hi,
We're so glad to hear you found our process easy and our pricing competitive. We appreciate your positive feedback!
Kind Regards,
Emily
Grove & Dean
I would be happier if G&D sent me a…
I would be happier if G&D sent me a letter instead of email to inform me about my account. I have brain fog & had no coped with loads of emails thus by time I looked into it, I had to pay extra £150. Would feel happier if company could send me my policy instead.
11. August 2026
Antwort von Grove & Dean
Hi,
We appreciate you sharing your experience and understand your preference for receiving important account information via post, especially given the challenges with managing emails. We are reviewing our communication methods to better accommodate diverse needs and prevent future issues like the additional charge you incurred. Your feedback is invaluable as we strive to improve our service for everyone.
Kind regards,
Molly
Grove & Dean
Antwort von Grove & Dean
Hi,
Thank you for taking the time to leave us a review! We are so happy to hear you find our service excellent.
Kind Regards,
Emma
Grove & Dean
Antwort von Grove & Dean
Hi,
We're so pleased to hear that you found our pricing great and the renewal process easy. Thank you for your wonderful feedback!
Kind Regards,
Emma
Grove & Dean
Antwort von Grove & Dean
Hi,
We are delighted to hear you find our service excellent. Thank you for taking the time to leave us a review!
Kind Regards,
Emma
Grove & Dean
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