On the plus side, the plants that I have ordered, Cypress trees and some ivys, have all been beautiful. The process falls down a little in terms of delivery times, these are always substantially longe... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
DO NOT USE! I ordered an established hydrangea quercifolia in a 18-25 litre pot size and paid £95 for this. What arrived was 2 3 litre root balls only recently put together in the pot (£14 each). T... Mehr ansehen
We ordered three plants on line from their very good website. Requests for further info responded to immediately. Delivery made exactly within the quoted time slot and delivery of very healthy plants... Mehr ansehen
Unternehmen hat geantwortet
I ordered 2 large terracotta pots from Garden Plants Online; great selection and reasonably priced. Delivery took a little longer than expected but communication was excellent and kept me fully inform... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Wide selection of garden plants and trees in stock. Over 12000 products to order from our trade catalogue sourced from all over the Europe. Quick nationwide delivery. Seasonal Discounts up to 20%. We sell Conifers, Bamboo Plants, Hedging Plants, Topiary Shapes, Ornamental Grasses and many more. We also stock traditional terracotta planting containers as well as modern style plastic planters.
Kontaktinformationen
Guildford, Woking , Vereinigtes Königreich
- 0203 1375 159
- www.gardenplantsonline.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 67 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A company you can actually communicate with
Very good customer service. I have used another express company for online plants and they were shocking.

Antwort von Garden Plants Online
Alarmingly ( these days ) Satusfying
Always timely informed regarding the orders progress and delivery. The item arrived earlier than projected. The plant was in excellent condition, and as often quoted was bigger than expected. In my opinion , a Peerless customer experience.
I had an amazing experience using this…
I had an amazing experience using this company. My order was delivered very quickly and the tree I received was a stunning specimen. Will use this company again. Very good customer service

Antwort von Garden Plants Online
Very good
Took a few weeks to deliver but was kept up to date with progress. Custoner support excellent. Delivery driver very helpful

Antwort von Garden Plants Online
Good service and communicated well with…
Good service and communicated well with regard to delivery, which was excellent. Very helpful and polite staff.

Antwort von Garden Plants Online
Pots are great and reasonably priced
Pots are great and reasonably priced
Excellent communication throughout
Thank ypu so much..!

Antwort von Garden Plants Online
The staff are always helpful and…
The staff are always helpful and friendly. I received my cactus plant today and I am delighted with it. It is a good size and is very healthy. I've noticed that often cactus plants from the Internet can be very expensive but these ones are a reasonable price. The plant looks great with my other houseplants in my home, I have quite a collection now. I will be buying another of these particular plants when I get paid next month. Thanks again, Paul Richards ☺️
The plant i ordered was in excellent…
The plant i ordered was in excellent condition .very healthy plant .Delivered very carefully .no damage .very impressed with the service .Going to order some more plants from this company .thank you so much for everything .

Antwort von Garden Plants Online
Good communication and delivery and the…
Good communication and delivery and the product was exactly as described on the website.

Antwort von Garden Plants Online
I ordered 2 Ilex Crenata Convexa Spiral…
I ordered 2 Ilex Crenata Convexa Spiral topiary plants which were delivered on time and exceeded my expectations. Garden Plants is my first choice for specialty plants.

Antwort von Garden Plants Online
Don’t use this company
Don’t use this company. There so many better options to choose from.
I’ve had a very disappointing experience when I ordered two 10L hakonechloa. After a very long delivery they arrived and were scrawny, bare and clearly young plants recently put into 10L pots, one in particular looked half dead. This was something of a shock after paying £97.90 and I got in touch to say I felt wildly overcharged.
Unfortunately their customer service is worse than their plants. After multiple emails over several weeks trying to sort out they did give me a refund of £25 but then withdrew their additional offer of website credit.
In the final email from their manager my complaint was escalated to, he complained about their supplier and that it wasn’t their fault if the they were smaller than normal and young but they’d sent them on anyway to prevent further delay. He also supplied a photo of them on my doorstep to evidence the pot size (which I wasn’t questioning. No one cares about the plastic pot their plants come in). Even in their own photo one is half the density of the other and neither look the dense hills I was expecting (and as were promoted on their site). Effectively he concurred with my complaint and gave it context and evidence while saying they would not refund me further and I wasn’t being fair because it wasn’t their fault.
I’m pretty sure he was actually two children in a raincoat pretending to be an adult.

Antwort von Garden Plants Online
Contented customer
Ordered two Oleander shrubs online and , with a limited delay as they had to be imported, I received two perfectly healthy specimens in return. Nothing not to like.

Antwort von Garden Plants Online
Beautiful Olive Tree, Great Quality, and Reliable Delivery
I was looking for a mature Olive tree for my patio and decided to order from Garden Plants Online after reading about their range. The tree arrived exactly as described, with a well-shaped canopy and healthy foliage. Packaging was excellent, so there was no damage during transport, and the delivery driver handled it with care. I felt the price reflected the quality of the plant, which was noticeably better than similar options I had seen locally. After a few weeks, the tree is thriving and has settled in nicely. The ordering process was simple, communication about delivery was clear, and the whole experience was smooth from start to finish.

Antwort von Garden Plants Online
Healthy Portuguese Laurel Plants and Excellent Delivery Service
I ordered a selection of Portuguese Laurel plants to replace an old hedge that had become patchy over the years. I chose Garden Plants Online because the plant sizes and descriptions were much clearer than other websites I checked. The plants arrived on the scheduled delivery date, carefully packed and still moist around the roots. Every plant looked healthy, with strong stems and plenty of green growth. Planting them was straightforward, and they have established well in the garden. The quality was exactly what I hoped for, especially considering the price. I also contacted customer service before ordering, and they answered my questions promptly and professionally. I would happily order from them again.

Antwort von Garden Plants Online
excellent condition of plants
excellent condition of plants, exactly what I ordered.I ordered two nerium oleanders and they are beautiful. really helpful team.

Antwort von Garden Plants Online
Healthy plants, good sizes, reasonable delivery charge
I have purchased four plants so far from this company; a pair of Euonymus Japonicus 'Benkomasaki' plants and two Leyland Cypress 'Gold Riders”.
I was looking for more mature and larger than average specimens, so I selected the 15L pot shrub and 250-300 cm tall tree options, respectively- and they did not disappoint! They looked healthy, bushy, and now I’ve had them long enough to confirm that they rooted well too, and have been growing happily ever since. I needed them for instant impact, and the Leylandi in particular for privacy- they are absolutely perfect for it. (There are some new builds around us, where there never used to be any houses and it was strange to be overlooked.., well no more!)
I’m now planning on buying a blue Arizona cypress and a few shrubs too - I could not find them in similar sizes at better prices anywhere else. The delivery costs are reasonable enough.
I highly recommend Garden Plants Online to anyone looking for healthy plants that are value for money.

Antwort von Garden Plants Online
Once ordered we had to go on holiday…
Once ordered we had to go on holiday for several weeks, plants online kept our tree till we returned and delivered soon after. Many thanks
Amazing company..had the exact hard to…
Amazing company..had the exact hard to find fence panel i needed ...delivered within a few days with regular delivery updates . Will certainly use again
Thank you
J cranfield
Best bamboo
Fast, efficient service and great plants - exceeded expectations

Antwort von Garden Plants Online
I ordered from garden plants online, I wasn't disappointed…
I ordered an bloodgood Acer from garden plants online, as I had good communication with them, and as I've been looking elsewhere I found them to be extremely helpful, they clearly advertised the dispatch day, and approximate delivery following that.
I would have left 5 stars if there wasn't signs of scorched leaves on the plant, however the summer has been a dry one, so it's not to be expected but acceptable.
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