I had cancelled my subscription prior to the end date. Upon doing so I was told that I still had the opportunity to reinstate it if I changed my mind before my year end expiry date arrived. I did end... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great site to watch my niece play soccer via FloCollege. Outstanding customer service with quick response to an issue logging in. I was not expecting to be able to watch my niece's game that evening,... Mehr ansehen
Unternehmen hat geantwortet
This app is a full blown rip off. The technical difficulties and lagging speed is so unbearable. Unfortunately, for me, it's the only way I can watch my family member play on his D2 football team. The... Mehr ansehen
Unternehmen hat geantwortet
Most of the time the camera is working fine. During this particular game, the camera stopped following the game and was positioned towards some campus building. The announcer did great but the camera... Mehr ansehen
Unternehmen hat geantwortet
4.1
Gut
780 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick efficient service.
Quick efficient service.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Larry, thank you for the feedback! We’re glad our team was able to help quickly and get everything taken care of. We appreciate you taking the time to share your experience!
D DERRICK did an amazing job with my…
D DERRICK did an amazing job with my issue which was having the wrong email address tied to my account everything works wonderfully
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Thank you for the great feedback! We’re glad Derrick was able to get the email issue sorted out and everything is working properly again. We’ll be sure to pass your kind words along to him. Thanks for taking the time to recognize his help!
The turn-around time made my experience…
The turn-around time made my experience great. The video provided to provide further guidance was great.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Meeshelia, thank you for taking the time to share your experience! We’re really glad you received the help you needed so quickly. When sports are happening, our support team is online too, so we’re here to help when you need us most. We appreciate the kind feedback!
I made an error thinking that I paid…
I made an error thinking that I paid for a month. I discovered I was on continuous billing a few months later.
They were kind enough to refund part of my error. I use Flo for the TDF each year.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Thank you for taking the time to share your experience! We’re glad our team was able to work with you and help with the billing situation. We appreciate you coming back to FloSports for the Tour de France each year and hope you continue to enjoy the coverage!
Seems That FloSports Responds!
Although difficult to find a place where I could Cancel my subscription, once I did, the response from FloSports was quick and did not require a bunch of steps to complete a cancellation of the subscription.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Ron, thank you for sharing your experience! We’re glad that once you reached our team, we were able to take care of the cancellation quickly and without making you jump through a bunch of hoops. We also appreciate the feedback about making the cancellation options easier to find. That’s helpful feedback, and we’ll be sure to pass it along.
I contacted support to inquire about my subscription
I contacted support to inquire about my subscription, Simon responded almost immediately and had an answer right away. He was professional and kind which made my experience positive. I wish all companies were that easy to deal with. Thank you Simon.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Toni, thank you for taking the time to share this! We’re really glad Simon was able to answer your subscription question so quickly and make the whole experience easy. We’ll be sure to pass your kind words along to him. Hearing that our support stood out like this means a lot to the team!
Thank you Kayla
Thank you Kayla! You were lovely to work with.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Rebecca, thank you for the kind words! We’re so glad you had a great experience with Kayla. We’ll be sure to pass this along to her. We really appreciate you taking the time to recognize her!
Surprised by the quick response to my inquiry.
Had an issue with someone getting an invitation to join our family plan. Used the "Contact Us" link to send an email explaining the situation. This was on a Sunday so I did not expect a same day response. I was extremely surprised and pleased when I received the information I needed within about 1/2 hour. Unfortunately in this day and age it is extremely rare to get excellent support like this.
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Andy, thank you so much for sharing this! We’re really glad our team was able to get you the information you needed so quickly. Sports don’t stop on the weekends, and neither does our support team when events are happening, so we’re here when you need us. It means a lot to hear that the experience stood out, and we appreciate you taking the time to let us know!
I was unable to see game
I was unable to see game i had signed up to watch due to technical difficulties. FloSports stepped up and took care of my issues and handled professionally. Boom!
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Daniel, thank you for the review! We’re sorry the technical issues kept you from watching the game you signed up for, but we’re glad our team was able to step in and make things right. We appreciate you giving us the opportunity to help.
I'm really surprised that sending a…
I'm really surprised that sending a support email gets such quick responses and actually follows up with corrections as quick as they do. At the beginning of the game, there were substantial issues, by half time they were mostly corrected. They additionally responded with appreciation for my input which made their product better. They took responsibility for the problems, despite the fact that the issue was probably with the school's assistants.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Craig, thank you for taking the time to share this! We’re glad the broadcast improved as the game went on. We have teams actively monitoring live events, so we’re often already working on an issue by the time a viewer reaches out, but reports like yours are still incredibly helpful and can provide additional details about what fans are experiencing. We really appreciate you reaching out, and we’re glad our team was able to respond quickly and help get things back on track!
Poser une quetion et aussitot ete…
Poser une quetion et aussitot ete repondu. Personne tre professionnel et rapide.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Michel, thank you for the review! We’re glad our team was able to answer your question right away and provide a quick, professional experience. We really appreciate you taking the time to share your feedback!
Ridiculously overpriced service
Samantha provided phenomenal customer service but Flos pricing is ridiculous. They are roughly 73%-130% more expensive than the average.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Re, thank you for the feedback, and especially for the kind words about Samantha. We’ll be sure to pass that along to her!
We understand that pricing is an important consideration. We work to provide access to a large amount of live and on-demand sports coverage, and our annual plans offer the best value and significant savings compared with paying month to month.
We appreciate you sharing your thoughts on the pricing, and we’re glad Samantha was able to provide such a positive support experience.
J’aime écouter les courses cyclistes en…
J’aime écouter les courses cyclistes en Europe le programme est assez complet
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Thank you for the review! We’re really glad you’re enjoying our coverage of cycling across Europe and the variety of races available throughout the season. We appreciate you watching and taking the time to share your experience with us!
Many interruptions due to technical…
Many interruptions due to technical difficulties. Seriously, it happens almost every game, and if you are lucky, it’s just the sound that goes out and not the entire broadcast. This is the only platform that I’ve had issues with. Save your money and don’t subscribe.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Morgan, we’re sorry to hear you’ve been dealing with this so frequently. Losing audio or the entire broadcast during a game is incredibly frustrating, and experiencing it nearly every time you watch is not the experience we expect to provide.
We’d really like the opportunity to understand what’s happening and determine whether the issue is with specific broadcasts or something we can troubleshoot with you. We’ve reached out through Trustpilot for some additional information so our team can take a closer look at your experience.
Thank you for bringing this to our attention. We hope you’ll give us the opportunity to investigate and help.
The customer service was quick
The customer service was quick, friendly and helpful.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Dawn, thank you for taking the time to leave a review! We’re really glad you had a quick and friendly experience with our support team and were able to get the help you needed. We appreciate the feedback!
When I lost the video portion customer…
When I lost the video portion customer service was very quick to respond. I shut down and then restarted again and that solved the problem. It happened again later so I shut down again and then the video came back on and was good for the rest of the match
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Robert, thank you for sharing your experience! We’re glad restarting got the video back up and running and that you were able to enjoy the rest of the match without any further issues. It’s also great to hear our support team was quick to respond when you needed help. We appreciate the feedback!
MileSplit's database incompetence is actively ruining my Unsigned Senior’s college track recruiting.
I am leaving this review to warn parents. If your child is trying to run track in college, MileSplit's negligent customer support can actively damage their future.
My daughter, Imani Smith (born 2009), has been running competitive track since age 6 (2015). She is now a 17-year-old Unsigned High School Senior in the absolute prime window for college athletic recruiting, roster spots, and scholarship offers.
She had separate historical profiles for her AAU team, middle school team, unattached runs, and her first high school. I requested a routine profile merge.
During spring break in April, I followed up to ensure her 100m PR was updating. Instead of merging her profiles, MileSplit’s support team mistakenly merged my daughter (Imani SMITH) with a completely different athlete named Imani MOORE.I immediately notified them of the error.
Support sent screenshots and asked me TWICE to confirm which times belonged to my daughter. I did so immediately, both times.
Over the following weeks, support kept replying and repeatedly assuring me that it would be fixed soon.Then, they completely stopped responding. It has now been 5 months of total silence, and absolutely nothing is resolved.
Eight full years of her athletic progression prior to 2023 has completely vanished. College coaches rely heavily on MileSplit to view an unsigned athlete's long-term growth and historical consistency. By wiping out her history and leaving her duplicate team profiles redirecting to a complete stranger (Imani Moore), MileSplit has sabotaged her online recruiting footprint during the most critical months of her high school career. Absolute corporate negligence.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Denise, we’re very sorry for how this has been handled. Five months is far too long for an issue like this to remain unresolved, especially after everything you’ve already provided to our team.
We understand how important a complete and accurate MileSplit profile is during a senior athlete’s college recruiting process, and we recognize why you’re so frustrated. Your case is already actively escalated with our technical team, who are working to correct the profile and restore the missing historical information.
You should not have had to spend months following up on this or repeatedly explaining the same issue. We’ll continue working with you through the existing support thread and will follow this through to resolution.
The MileSplit team is always responsive…
The MileSplit team is always responsive and helpful. Issues are handled quickly and the team works diligently until resolved. Also, the team is professional and dedicated to promoting our young runners!
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Christopher, thank you for the thoughtful review! We’re really glad you’ve consistently had a positive experience with our MileSplit team. Supporting athletes, families, coaches, and the sport itself is a big part of what we do, so your comments mean a lot. We’ll be sure to share your kind words with the team!
I recently had a stroke and am not…
I recently had a stroke and am not working so have cut out everything that’s not necessary. Love the streaming service and as soon as I can sign back up I will be!! Thanks
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Heath, thank you for taking the time to leave such a thoughtful message. We completely understand needing to prioritize what’s important right now, and we’re grateful to hear how much you’ve enjoyed the service. We appreciate your support and hope to welcome you back whenever the time is right. Wishing you all the best in the meantime!
Merging athlete profiles
The issue was dealt with immediately and resolved within a few hours.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von flosports.tv
Hi Roger, thanks for taking the time to leave a review! We’re glad our team was able to get the athlete profiles merged and everything resolved within a few hours. We appreciate you sharing your experience with us!
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